Consumer Business Analyst

Join OurTeam as aConsumer Business Unit Data Analyst!

At DOCOMO PACIFIC, we believe in connection-bringing people, innovation, and opportunity together to shape a brighter future for our island communities. Rooted in the values of excellence, respect, trust, communication, and teamwork, we are powered by the spirit of Ina’fa’maolek, working together for the greater good.

As a Data Analystsupporting our Consumer Business Unit, you'lltransform data into meaningful insights that help drive business strategy and enhance the customerexperience. If you'repassionate about analytics, problem-solving, and making an impact through data, we'dlove to hear from you.

What You’ll Do

• Analyze consumer data, subscriber behavior, and business trends to support strategic decision-making.

• Develop diagnostic and predictive analyses to identifyopportunities for growth, retention, and customer engagement.

• Create and maintainperformance dashboards and reports, including key metrics such as revenue, subscriber base, campaign performance, and brand trust.

• Support forecasting and financial modeling to evaluate business performance and strategic initiatives.

• Develop pricing models for handsets and products while performing revenue impact analyses for key business initiatives.

• Collaborate with Marketing, Product, Finance, and other cross-functional teams to communicate insights and monitor business performance.

• Present findings and recommendations in a clear, compelling, and business-focused manner.

• Support ad hoc analyses and special projects as business needs evolve.

• Maintain confidentiality of company and customer information while ensuring data accuracy and integrity.

Who We Are Looking For

We'relooking for an analytical, curious, and collaborative professional who enjoys solving complex business challenges through data. You thrive in a fast-paced environment, communicate effectively with stakeholders, and are motivated to make a measurable business impact.

What You Bring

• A proactive mindset with a passion for turning data into actionable insights.

• Strong analytical thinking and problem-solving skills.

• Excellent presentation and storytelling abilities, with the confidence to communicate findings to a variety of audiences.

• Strong interpersonal and written communication skills with a collaborative approach.

• Ability to manage multiple priorities while maintainingattention to detail.

• Flexibility and adaptability in a constantly evolving business environment.

• Self-motivation with the ability to work independently and make sound decisions.

Qualifications

• Bachelor's degree in Business, Finance, Accounting, Data Analytics, or a related field from an accredited college or university.

• Two (2) to four (4) years of experience in data analytics, preferably supporting consumer-focused businesses.

• Telecommunications industry experience is an advantage.

• Proficiencywith Microsoft Excel, SQL, Python, or other statistical and data analysis tools.

• Experience developing reports, dashboards, forecasts, and business performance analyses.

• Strong understanding of statistical analysis, data modeling, and business intelligence concepts.

• Ability to identifytrends, interpret data patterns, and provide recommendations that improve revenue growth, customer acquisition, and retention.

• Strong organizational skills with the ability to prioritize work and meet deadlines.

• Ability to work both independently and collaboratively across departments.

Work Schedule

This is a full-time position requiring flexibility to support business needs. Occasional evenings, weekends, holidays, and field visits may be required. You may also be asked to adjust your schedule based on client availability or department priorities.

Why You’llLove It Here

When you join our team, you become part of something bigger, helping connect our island communities and driving positive change for the future.You’llwork with passionate colleagues in a supportive environment that values growth, innovation, and teamwork. Also, we provide:

• Career Growth: Start here and move up. Docomo Pacific invests in your training and development

• Community Impact: Everyoutreachstrengthens our island communities

• Team Culture:You’reneveraloneandwe’vegot each other’s backs with the spirit of Ina’fa’maolek(working together for the greater good)

• Benefits & Perks: Competitive pay, health coverage, paid time off, and more

• Pride & Purpose: Be part of Guam and CNMI’s most trusted telecom provider, delivering “Tomorrow’s Islands, Today.”

Ready To Join Us?

Ifyou’repassionate about helping others, thrive in a team environment, and want to be part of a company that connects our islands and our people,apply today!

Let’smakeconnectionmore than a service,let’smake it our purpose.

At DOCOMO PACIFIC, we celebrate what makes each of us unique. We’re proud to be an Equal Opportunity Employer, committed to creating a workplace where everyone feels valued, respected, and empowered to thrive. We welcome applicants of all races, colors, religions, genders, gender identities, sexual orientations, ages, national origins, disabilities, veteran statuses, and all other legally protected characteristics. Whoever you are, wherever you're from, we’re glad you’re considering joining our team.