{"id":91819,"url":"https://alion.io/job/doctolib-engineering-manager-site-reliability-observability-xfm","title":"Engineering Manager - Site Reliability & Observability (x/f/m)","company":{"id":52886,"name":"Doctolib","domain":"doctolib.fr","url":"https://alion.io/company/doctolib","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"B","score":83,"open_postings":62,"ghost_share":0.016,"stale_share":0.613,"repost_share":0.048,"time_to_fill_p50_days":34,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Berlin, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":90000,"max_usd":174000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":16},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AWS","optional":false},{"name":"Datadog","optional":false},{"name":"ElasticSearch","optional":false},{"name":"GCP","optional":false},{"name":"Go","optional":false},{"name":"Kubernetes","optional":false},{"name":"OpenTelemetry","optional":false},{"name":"Platform Engineering","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"Ruby","optional":false},{"name":"SLI/SLO/SLA","optional":false},{"name":"Terraform","optional":false},{"name":"Java","optional":true},{"name":"JavaScript","optional":true},{"name":"Kotlin","optional":true},{"name":"React Native","optional":true},{"name":"React.js","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-08-06T14:47:45Z","employer_posted_date":"2026-08-06","last_verified_at":"2026-11-03T22:14:08Z","board_verified":true,"closed_at":null,"days_open":89,"trust":{"level":"ok","repost_count":0,"flags":[],"days_open":88},"description":"Your Impact\nWe are looking for an Engineering Manager to lead an SRE team dedicated to platform reliability and observability within Platform Engineering.\nYour mission will be to grow and lead a team of Site Reliability Engineers, ensuring Doctolib's platform remains reliable, scalable, and resilient at a European scale across infrastructure, observability, and cross-cutting reliability initiatives. Your team drives reliability standards across 170+ applications, contributing directly to supporting 520,000 health professionals and 90 million patients in their daily healthcare journey.\nWorking in the tech team at Doctolib means combining people leadership with technical depth, taking ownership of critical systems, and partnering closely with product and engineering teams to enable fast, safe delivery.\nWhat you'll do\nYour responsibilities include but are not limited to:\nPeople Leadership\nLead, coach, and grow a team of Site Reliability Engineers, supporting their technical development and career progression\n\nCreate a culture of operational excellence, continuous improvement, and psychological safety within the team\n\nConduct regular 1:1s, performance reviews, and career development conversations\n\nRecruit, onboard, and retain top SRE talent aligned with Doctolib's mission and values\n\nTechnical Strategy\nDefine and evolve the reliability and observability strategy across the platform, covering infrastructure automation, logging, metrics, tracing, and alerting\n\nDrive prioritization and roadmap planning for large-scale reliability initiatives, including SLOs, error budgets, and alerting standards across multiple product teams\n\nOwn the evolution of critical transversal services (e.g. secrets management, infrastructure as code tooling) that support secure, scalable infrastructure management across the organization\n\nAdvocate for and allocate resources toward reducing technical debt and improving developer experience\n\nOperational Excellence\nOwn the team's on-call experience and contribute to incident response processes, ensuring sustainable practices and continuous improvement\n\nLead postmortem reviews and drive systemic improvements to prevent recurring issues\n\nEnsure high availability and reliability of the services your team owns\n\nCross-functional Collaboration\nWork closely with Product Managers, Engineering Managers, and architects to align reliability and observability capabilities with product and platform needs\n\nRepresent your team in engineering leadership forums, architectural reviews, and strategic planning sessions\n\nFoster strong partnerships with software engineering teams to embed reliability practices early in the development lifecycle\n\nWho you are\nBefore you read on: if you don't have the exact profile described below, but you feel this job description matches your skill set, we still encourage you to apply.\nYou'll be a great fit if you:\nHave at least 5+ years of software engineering or SRE experience, with a strong technical background in cloud-native environments (AWS, GCP, and/or Kubernetes-based)\n\nHave 3+ years of engineering management experience, leading technical teams (ideally SRE, platform, or infrastructure teams)\n\nHave a strong understanding of observability tooling and architecture (e.g. OpenTelemetry, Prometheus, Datadog, Elasticsearch)\n\nHave experience with infrastructure as code (Terraform) and secrets management systems\n\nHave a proven ability to balance technical depth with people leadership, able to mentor engineers, review technical designs, and guide architectural decisions\n\nAre fluent in English\n\nIt would be fantastic if you:\nHave experience scaling SRE or platform teams in fast-growing, high-traffic environments\n\nHave hands-on experience with backend programming languages (e.g. Go, Python, Ruby)\n\nHave experience driving cultural and technical transformations\n\nAppreciate working in regulated environments (healthcare, fintech, or similar); at Doctolib, data privacy and compliance are part of every engineering decision\n\nLife at Doctolib Tech\nOur solutions are built on a single fully cloud-native platform that supports web and mobile app interfaces, multiple languages, and is adapted to country and healthcare specialty requirements.\n\nOur stack is composed of Rails, TypeScript, Java, Python, Kotlin, Swift, and React Native.\n\nWe leverage AI ethically across our products to empower patients and health professionals. Discover our AI vision here.\n\nWant to learn more about our tech culture and environment? Visit theDoctolib Tech site.\nWhat we offer\nA Deutschlandticket (Germany-wide public transport pass) fully paid for by Doctolib\n\n28 vacation days + 1 additional day for each full calendar year of employment (up to a maximum of 30 days)\n\nWork from abroad for up to 10 days per year thanks to our flexibility days policy\n\nCompany health insurance with great supplementary benefits through our partner Allianz\n\nCompany pension scheme (bAV) through Allianz with an employer subsidy of 40% (15% within the probationary period)\n\nParentCare Program: Enjoy full salary coverage (100%) during your first month of birth leave, and 75% during the second, covered by Doctolib\n\nEnrollment in Doctolib's long-term employee value sharing plan called DoctoGrowth\n\nFree mental health and coaching services through our partner Moka.care\n\nSubsidized sports membership through our partner Urban Sports Club\n\nA flexible workplace policy offering both hybrid and office-based mode\n\nAlongside healthy snacks and our regular breakfast buffet, we provide a subsidized meal benefit\n\nFor caregivers and workers with disabilities, a package including an adaptation of the remote policy, extra days off for medical reasons, and psychological support\n\nRelocation support in case of international mobility\n\nAccess to the best AI tools for coding, development and dedicated training\n\nOur interview process\nRecruiter Interview\n\nTechnical SRE Interview (System Design & Architecture)\n\nBehavioral Interview (Leadership & People Management)\n\nEngineering Management case study (team scenarios, prioritization, and conflict resolution)\n\nManager interview with Senior Engineering Leadership\n\nAt least one reference check\n\nWe want your experience to be clear, respectful, and transparent. Learn more about our hiring process on ourcandidate experience page.\nJob details\nPermanent position\n\nTech stack: Kubernetes, Terraform, AWS / GCP, Prometheus, OpenTelemetry, Datadog, Vault\n\nFull-time\n\nBerlin, Germany\n\nHybrid work setup (up to 2 remote days per week)\n\nStart date: as soon as possible\n\nWe welcome everyone\nAt Doctolib, we are committed to improving access to healthcare for everyone. This translates into our recruitment process. We evaluate candidates based solely on qualifications and motivation, without any form of discrimination.\nThe more diverse ideas are heard, the more our product will truly improve healthcare for all. You are welcome to apply to Doctolib, regardless of your gender, religion, age, sexual orientation, ethnicity, or disability.\nTo ensure equal opportunities, we invite you to exclude personal information (e.g., pictures, age) from your applications. If you require any accommodation, please let us know for support during the hiring process.\nJoin us in building the healthcare we all dream of!\nYour data privacy\nAll information provided is processed by Doctolib for application management. For data processing details, click here: Germany l France l Italy l Netherlands. Please contact hr.dataprivacy(at)doctolib.com for inquiries or to exercise your rights.","description_format":"text","description_chars":7553,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Health insurance","Hybrid work"],"hiring_locations":[{"name":"Germany","iso":"DE","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Practice Management Software","Patient Access & Booking"],"lifecycle":[{"event":"open","at":"2026-08-06T14:47:45Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.415,"p_room":0.28,"age_days":88,"expected_fill_days":34,"reasons":["conf:2","stale_co","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/doctolib-engineering-manager-site-reliability-observability-xfm","json_url":"https://alion.io/job/doctolib-engineering-manager-site-reliability-observability-xfm.json","meta":{"generated_at":"2026-11-04T03:13:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4990,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":52886},"rest":"https://alion.io/mcp/rest/get_company?id=52886"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdoctolib-engineering-manager-site-reliability-observability-xfm"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdoctolib-engineering-manager-site-reliability-observability-xfm"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdoctolib-engineering-manager-site-reliability-observability-xfm"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/doctolib-engineering-manager-site-reliability-observability-xfm\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdoctolib-engineering-manager-site-reliability-observability-xfm"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":91819}},{"tool":"search_jobs","arguments":{"company":"doctolib.fr","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":91819},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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