{"id":1064267,"url":"https://alion.io/job/doctronic-director-of-implementation","title":"Senior Director of Implementation","company":{"id":673395,"name":"Doctronic","domain":"doctronic.ai","url":"https://alion.io/company/doctronic","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":95,"open_postings":11,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":131,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":225000,"max":250000,"currency":"USD","period":"year","gross":null,"usd_annual":250000},"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"FHIR","optional":false},{"name":"HIPAA","optional":false},{"name":"HL7","optional":true}],"status":"live","first_seen_at":"2026-09-19T14:13:51Z","employer_posted_date":"2026-09-19","last_verified_at":"2026-11-10T07:50:52Z","board_verified":true,"closed_at":null,"days_open":51,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":51},"description":"About Doctronic\nDoctronic is the #1 AI doctor. Our AI is free, anonymous and HIPAA-compliant, and it has delivered over 30 million consults to date. In December 2025 we became the first and only AI legally authorized to practice medicine, renewing prescriptions autonomously under Utah's AI Learning Lab, and the first AI ever granted medical malpractice insurance. We are live in all 50 states and DC with AI and human physicians available 24/7, and we have raised $65M through our Series B from Abstract, Lightspeed, Union Square Ventures and others.\nWe are now building the enterprise organization that takes this to health plans, health systems and the wider healthcare ecosystem. This role owns everything that happens after a partner signs.\nThe Role\nEvery signed partnership goes live on time, at quality, without engineering heroics. That is the whole mandate.\nWe have live partners today and more in build, and we have learned the hard way that launch quality currently depends too much on who happens to be assigned. You will fix that: build the delivery pods, build the repeatable launch process, and own the launch date. Your primary metric is on-time launch rate, with a target of moving signature to go-live under 60 days.\nYou will report to the Chief Business Officer and lead a team of deployment strategists and solutions engineers, growing to three pods. You will also be the escalation path for partners, which today defaults to engineering and should not.\nWhat You'll Do\nOwn the launch of every enterprise partnership from signature to go-live, across co-branded deployments, embedded chat and API integrations\n\nBuild and lead delivery pods, each pairing a deployment strategist who owns the plan and the partner relationship with one to two solutions engineers\n\nOwn the requirements document and hold the line on scope. If a partner asks for something new, it goes to the deal desk and product, not into the build\n\nOwn the technical service level agreement and the delivery commitments we make in every statement of work, including before signature\n\nStand up the launch playbook: internal kickoff at 80% closed, external kickoff, build, QA, clinical readiness, go-live, and the 30-day retro\n\nRun the handoff from sales, and make sure nobody walks into a partner kickoff without having read the statement of work\n\nPartner with our Enterprise Product Lead on the bespoke versus platform call, and drive the share of partner requirements we can meet with existing product upward every quarter\n\nOwn the reuse verdict after each launch: template it, productize it, or retire it\n\nBe the escalation path, so that engineering can build instead of firefight\n\nWhat We're Looking For\n8+ years in implementation, professional services, technical program management or solutions delivery, including 3+ years managing people\n\nHas delivered technical integrations into regulated enterprises: health systems, payers, pharmacy, or financial services\n\nTechnically fluent. APIs, webhooks, SSO, and healthcare data standards such as FHIR. You can hold your own with engineers and be useful in the conversation\n\nHas told a customer no and kept the relationship. This is the single most important thing we are screening for\n\nHas built process where none existed, rather than administered process someone else designed\n\nWrites clearly and runs a meeting well. Most of the failure modes in this job are communication failures\n\nBased in New York City or willing to relocate. This is a hybrid role\n\nNice to Have\nFHIR R4, HL7, or direct Epic or Cerner integration experience\n\nHas run a pod, squad or forward-deployed engineering model\n\nTelehealth or clinical workflow delivery experience\n\nExperience introducing self-service tooling or a partner portal to reduce manual onboarding\n\nHas owned a technical SLA and the support tiering behind it\n\nCompensation & Benefits\nBase salary range: $225-$250k + equity\n\nHealth reimbursement allowance, support for well-being, and flexible time off","description_format":"text","description_chars":3977,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Telemedicine & Virtual Care","Medical AI","Consumer Health Apps"],"lifecycle":[{"event":"open","at":"2026-09-19T14:55:48Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":187500,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":77,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":0.9,"age_days":51,"expected_fill_days":131,"reasons":["conf:4","win:mid"],"computed_at":"2026-11-10T06:52:35Z"},"pay":{"stated_usd_annual":250000,"is_top_pay":true},"html_url":"https://alion.io/job/doctronic-director-of-implementation","json_url":"https://alion.io/job/doctronic-director-of-implementation.json","meta":{"generated_at":"2026-11-10T09:27:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22014,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673395},"rest":"https://alion.io/mcp/rest/get_company?id=673395"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdoctronic-director-of-implementation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdoctronic-director-of-implementation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdoctronic-director-of-implementation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/doctronic-director-of-implementation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdoctronic-director-of-implementation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1064267}},{"tool":"search_jobs","arguments":{"company":"doctronic.ai","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1064267},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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