{"id":1470567,"url":"https://alion.io/job/document-administratorreceptionist-temporary-2","title":"Administrator/Receptionist Temporary","company":{"id":673149,"name":"Acorn Training","domain":"acorntraining.co.uk","url":"https://alion.io/company/acorntraining-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Pinpoint","truth_index":null},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"contractor","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newcastle under Lyme, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":13,"max":13,"currency":"GBP","period":"hour","gross":null,"usd_annual":34000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-09-28T16:02:40Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-25T09:53:21Z","board_verified":true,"closed_at":null,"days_open":26,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":26},"description":"We reserve the right to close this advertisement at any time if we receive suitable applications for the role.\nTo be the first point of contact for all visitors to Acorn Training, to maintain the highest customer service standards and effectively deliver our front of house services both verbally and administratively.\nKey Responsibilities and Key Performance Indicators\nManaging the reception area, including welcoming customers and guests and updating sign in sheets\nManaging company correspondence, including phone calls, emails, letters, and packages\nAccurate processing of travel and participant spends to ensure that auditable evidence is in place in line with the requirements \nOrganising meetings, scheduling appointments and managing the centre rooms \nOverseeing catering during company events and for relevant participants/learners and accurately recording spends\nPerforming data entry roles, including updating records and databases\nCommunicate with appropriate staff for course referrals.\nCommunicate with all relevant staff regarding enrolments and attendance for any courses held.\nPetty cash management and reconciliation.\nFire Warden - Training will be provided for this.\nFirst Aid - Training will be provided for this.\nCourse enrolments and setting up assessments for training participants before enrolment onto any courses.\nExplaining courses to external/internal people. \nCheck stock for refreshments, Learning resources and cleaning products. \nUpdating jobs boards \nSupport jobs fair within the company \nHandling any paperwork correctly working within GDPR parameters. \nSupporting the team to achieve their objectives in a busy office.\nKey Performance Indicators\nMonthly 1-2-1s with the centre manager\nEnrolment targets \nAccount management using our bespoke software and audit of this process. \nRegular audits of petty cash.\n\nSkills, Knowledge and Expertise\n Qualifications and specific training\n GCSE (or equivalent) in English Language and Mathematics A-C/9-4 (essential)\nNVQ Level 2 in customer service (desirable)\nNVQ Level 2 in Administration (desirable)\nIT qualification (desirable)\n Experience\nPrevious experience in a public forward-facing role. (essential)\nMicrosoft office in particular Word, Excel and Outlook experience (essential)\nExperience in financial management, or dealing with petty cash (desirable)\n Knowledge\nKnowledge of the education and Restart sector (desirable)\n Skills\nExcellent customer service skills (essential)\nExcellent organisation skills (essential)\nWe welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, ethnic or social origin, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, reasonable adjustments can be taken to ensure equal opportunities for candidates with disabilities or special needs.\nAs users of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy\nPlease get in contact with  to discuss alternative options you may require, or alternative application methods","description_format":"text","description_chars":3151,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Company events"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Vocational Education","Career Services"],"lifecycle":[{"event":"open","at":"2026-09-29T16:02:40Z"},{"event":"close","at":"2026-09-30T13:20:40Z"},{"event":"reopen","at":"2026-10-13T11:24:20Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.408,"p_room":0.35,"age_days":26,"expected_fill_days":13,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-25T05:49:26Z"},"pay":{"stated_usd_annual":34000,"is_top_pay":false},"html_url":"https://alion.io/job/document-administratorreceptionist-temporary-2","json_url":"https://alion.io/job/document-administratorreceptionist-temporary-2.json","meta":{"generated_at":"2026-10-25T11:03:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":15838,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-26T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673149},"rest":"https://alion.io/mcp/rest/get_company?id=673149"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdocument-administratorreceptionist-temporary-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdocument-administratorreceptionist-temporary-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdocument-administratorreceptionist-temporary-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/document-administratorreceptionist-temporary-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdocument-administratorreceptionist-temporary-2"}]}