1,061,370open jobs
62,137companies
177,439added this week
Browse all
Salary
$80k – $133k per year
Location
In office (Seattle)
Seniority
Middle · 2+ years exp

Confirmed on the employer's own hiring board on Oct 1, 2026. First seen by Alion on Oct 1, 2026.

Overview
Company
Impact
Profile match
Global Credit Union provides quality financial services including credit cards, home loans, auto loans, business accounts, and more with personalized service.

Overview

Reports to: Varies by location

Functions Supervised: Branch Services and Staff

Primary Functions: In this role, you will spearhead branch performance, drive portfolio management and sales growth, and exceptional employee and member experience. As the branch leader driving execution and delivering results, you will leverage inspirational leadership, foster collaborative partnerships, and implement sound operational practices to establish and maintain a strong member centric culture. You will inspire, empower, and develop your team as both a leader and a coach, helping them achieve individual and collective performance and sales goals through innovative, needs based solutions that deliver meaningful value to members. To succeed, you must communicate business priorities with clarity and energy, enabling your team to execute confidently while elevating service excellence, deepening member relationships, and driving long term, sustainable growth.

Duties and Responsibilities:

  • Lead the Team: Translate business objectives into clearly defined, branch-level priorities with individualized action plans; direct and oversee activities to consistently exceed targets.
  • Coach & Mentor: Provide regular observational feedback and structured monthly 1:1s; specifically coaching the Assistant Branch Manager to drive service and sales excellence.
  • Elevate Member Experience: Guide the team to deepen relationships via needs-based conversations, tailored solutions, and education on alternative channels.
  • Grow the Business: Monitor market trends and competitor offerings; activate and maintain strong internal partnerships (Insurance Brokers, Home Loans, Business/Commercial Services, Retirement & Investment Services) to deliver comprehensive solutions.
  • Resolve Issues: Use strong communication and problem-solving skills to address member and personnel concerns quickly and constructively.
  • Community Engagement: Plan and execute outreach, events, sponsorships, and education that align with GCU’s mission and values.
  • Manage Personnel: Hire, onboard, evaluate, and develop team members; foster a collaborative environment that encourages unity, teamwork, and encourages diverse ideas that support Global’s mission, vision and values.
  • Maintain Compliance and Operations: Adhere to all regulatory requirements; understand all policies/procedures and exercise sound judgment as appropriate. Ensure facility maintenance and supply inventory meet standards.
  • Call Center Support: Support Member Service Center overflow activities and ensure schedule adherence.
  • Member Experience & Efficiency: Achieve member satisfaction and retention through empathetic, personalized service at every interaction. Promote digital adoption, strive for first contact resolution, lobby management, and call handling performance.
  • Portfolio, Acquisition & Retention: Meet/exceed branch production goals on deposits and loans; drive net new deposits, memberships, and shares, while expanding multi product households. Minimize attrition through proactive retention and advance Personal Lines Insurance quote & bind outcomes.
  • Talent & Culture: Build a diverse pipeline, implement coaching plans, and develop team members to meet evolving business needs; maintain a safe, inclusive workplace with high morale.
  • Operational Integrity: Ensure full compliance with policies and regulatory requirements; uphold and maintain strong asset controls (security, cash/negotiables, General Ledger (GL) accounts) and schedule adherence for Member Service Center overflow calls.
  • Community Impact: Serve as a visible brand ambassador-cultivate relationships with local businesses and civic organizations, lead financial literacy efforts, execute member and community events, convert qualified leads, and drive business development to expand awareness, drive growth and adoption of GCU solutions.
  • Other Duties: Perform additional responsibilities as assigned.
  • Qualifications

    Education: Bachelor’s degree in Business Administration or related field.

    Creditable Experience in Lieu of Education: Two years of sales management experience in retail or branch banking, with a track record of meeting sales goals and driving member satisfaction in a high-volume environment.

    Experience/Skills: Demonstrated ability to coach and develop teams to excellence in sales, service, and operational integrity. Strong interpersonal communication, confidence, and ability to multitask effectively. Experience in retail banking, talent sourcing, and assessment. Experience leading in a digital-forward environment. Ability to lift up to 25 lbs. as needed. Obtain and maintain applicable state Personal Lines Insurance licenses to quote and bind products and meet established quote and issue goals.

    Tenure: Assignment to Branch Manager I (Category 09), or Branch Manager II (Category 08), is determined by organizational needs, market, education and experience. Advancement requires management recommendation and will be based on certifications and/or performance.

    Compensation

    Starting base salary will be determined based on candidate experience, qualifications, education, and applicable local or state wage requirements, and will fall within the range provided below. In accordance with our Salary Administration policy, new hire base salaries generally fall between the minimum and midpoint of the listed range.

    Salary Pay Range: 08

    $79,989 - $132,798 annually

    Salary Pay Range: 09

    $69,557 - $112,677 annually

    Benefits

    • Short-term and long-term incentives
    • Comprehensive medical, dental and vision insurance plan that has HSA and FSA options
    • 401(k) plan with a 5% match
    • Employee Assistance Program (EAP)
    • Life and disability coverage
    • Voluntary cash benefits for accident, hospitalization and critical illness
    • Tuition Reimbursement
    • Generous leave programs to include Paid Time Off accrual, Paid Sick Leave, Paid Holidays
    • Click here to view Global’s comprehensive Benefits Programs

    Equal Opportunity Employer

    Free account
    Stop reading job ads. Get the ones that fit.
    One free account turns this page into a shortlist built around your stack, your level and your pay.
    Match on every job. Stack, seniority, pay and location, scored against your profile.
    1,061,370 open roles. Read straight off company career pages, refreshed every day.
    Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
    3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
    Create a free account Continue with Google
    Free forever. No card. Under a minute.

    Recommended for you based on this role

    Field & Service
    Similar stack
    Same company
    Seattle
    Delivery Driver 9 hours ago
    $30k per year • In office • 1+ year exp • High School Diploma • Des Moines
    Apply
    Delivery Driver II 7 hours ago
    ≈ $39k – $69k per year (Estimated) • In office • 1+ year exp • High School Diploma • Albuquerque
    Apply
    R&D- Technician I 3 hours ago
    ≈ $30k – $54k per year (Estimated) • In office • 1+ year exp • High School Diploma • Minneapolis
    Apply
    ≈ $53k – $95k per year (Estimated) • In office • Full-Time • 3+ years exp • High School Diploma • Fremont
    Apply
    ≈ $60k – $120k per year (Estimated) • In office • 5+ years exp • High School Diploma • Moses Lake
    Apply
    $63k – $100k per year • In office • 5+ years exp • Renton
    Apply
    ≈ $50k – $89k per year (Estimated) • In office • Renton
    Apply
    ≈ $50k – $89k per year (Estimated) • In office • Branch
    Apply
    $80k – $133k per year • In office • 2+ years exp • Bachelor's Degree • Branch
    Cybersecurity
    GDPR
    Apply
    $63k – $100k per year • In office • Coeur d'Alene
    Apply
    $48k – $68k per year • In office • Bachelor's Degree • Seattle
    AI/ML
    Machine Learning
    Apply
    $48k – $68k per year • In office • Seattle
    Apply
    $187k – $308k per year • Equity • Remote (United States) • Full-Time • 10+ years exp • San Francisco • Austin • Chicago • Seattle
    DevOps
    gRPC
    OpenTelemetry
    Datadog
    Kustomize
    Prometheus
    GitLab CI
    CI/CD
    AWS
    Docker
    Kubernetes
    Platform Engineering
    Amazon EKS
    Linux
    DNS
    Cybersecurity
    PKI
    Apply
    $243k – $364k per year • Equity • Remote (United States) • Full-Time • 15+ years exp • Bachelor's Degree • San Jose • Austin • Seattle
    Management
    Agile
    Apply
    $200k – $300k per year • Equity • Hybrid • Full-Time • 6+ years exp • Seattle
    Rust
    C++
    DevOps
    Splunk
    Amazon S3
    HPC
    Apply
    See all jobs
    This is one of many
    1,061,370 more open roles from verified company boards, updated every day.