{"id":4318683,"url":"https://alion.io/job/docusign-software-engineering-intern-self-service-directory-diagnostics","title":"Software Engineering Intern – Self-Service Directory Diagnostics","company":{"id":3260,"name":"DocuSign","domain":"docusign.com","url":"https://alion.io/company/docusign","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Backend","role_family":"Backend","seniority":"intern","employment_type":"internship","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":34,"max":38,"currency":"USD","period":"hour","gross":null,"usd_annual":76000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"C#","optional":false},{"name":"JavaScript","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"TypeScript","optional":false}],"status":"live","first_seen_at":"2026-11-14T17:19:01Z","employer_posted_date":null,"last_verified_at":"2026-11-14T17:19:01Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Docusign develops intelligent agreement management solutions that help organizations create, commit to, and manage agreements. The Software Engineering Intern will help build a self-service diagnostics panel for directory administrators, implement and test directory features, improve observability, and collaborate with engineering, UX, and support teams to diagnose and remediate directory issues.\n\nResponsibilities\nContribute to the design and implementation of a self-service diagnostics panel for org/tenant admins, focusing on clear checks, remediation suggestions, and a safe, auditable experience\nImplement well-scoped directory features with strong attention to quality, including unit, integration, and functional tests alongside feature development\nUse existing metrics, logs, and telemetry to understand system behavior; with guidance from senior engineers, diagnose directory issues across distributed services such as Directory Service, SCIM integrations, and admin UX flows\nImprove observability for directory health signals (e.g., drift between IdP and Docusign, conflicting identities, stale groups) by enhancing metrics, logging, and dashboards\nInterpret product requirements and contribute to technical design docs for diagnostics workflows and directory-related features, applying solid knowledge of algorithms, data structures, APIs, and resource management\nCollaborate closely with Directory, UX, and support partners to ensure diagnostics flows are usable, reliable, and aligned with customer needs\nCommunicate progress, blockers, and design decisions clearly in both written and verbal form; participate in sprint rituals, demos, and design reviews, and know when to ask for help or escalate issues appropriately\n\nSkills\nCurrently enrolled in a Bachelor's degree program (e.g., Computer Science, Computer Engineering, Information Systems, or related field), with an expected graduation date within the standard Docusign intern program window\nGraduating December 2027, May/June 2028\nExperience in at least one general-purpose programming language such as Python, Java, C#, or Go\nExperience in at least one front-end or web technology such as JavaScript, TypeScript, or React\nExperience with core computer science fundamentals: data structures, algorithms, operating systems, and networking\nApplicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship\nPursuing a B.S. in Computer Science, Computer Engineering, Information Systems, or a related technical field\nInterest in identity, directory systems, and admin/operational tooling\nExposure to distributed systems concepts, RESTful APIs, or microservices-based architectures\nFamiliarity with telemetry/observability tools (metrics, logs, dashboards) and a data-driven approach to debugging\nExperience with collaborative software development practices (code reviews, version control, documentation)\nExcellent communication and collaboration skills, with the ability to work effectively in a hybrid environment\nStrong problem-solving skills and the ability to learn new technologies quickly\n\nBenefits\nPaid Time Off: earned time off, as well as paid company holidays based on region\nPaid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement\nFull Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment\nRetirement Plans: select retirement and pension programs with potential for employer contributions\nLearning and Development: options for coaching, online courses and education reimbursements\nCompassionate Care Leave: paid time off following the loss of a loved one and other life-changing events\nHybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)\n\nCompany Overview\nDocusign provides a software to prepare, send, sign, store, and manage documents through electronic signature and workflow tools. It was founded in 2003, and is headquartered in San Francisco, California, USA, with a workforce of 5001-10000 employees. Its website is http://www.docusign.com.","description_format":"text","description_chars":4298,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Digital Signature"],"lifecycle":[{"event":"open","at":"2026-11-14T17:50:11Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 322 · green card filings: 50","filings_12m":322,"filings_prev_12m":380,"green_card_filings_12m":50,"median_offered_wage_usd":188844,"route":null,"cap_exempt":false,"checked_at":"2026-11-14T07:33:33+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":249}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":44,"reasons":["seen:0","win:early","comp:junior"],"computed_at":"2026-11-14T18:53:42Z"},"pay":{"stated_usd_annual":76000,"is_top_pay":false},"html_url":"https://alion.io/job/docusign-software-engineering-intern-self-service-directory-diagnostics","json_url":"https://alion.io/job/docusign-software-engineering-intern-self-service-directory-diagnostics.json","meta":{"generated_at":"2026-11-14T18:53:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22742,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3260},"rest":"https://alion.io/mcp/rest/get_company?id=3260"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdocusign-software-engineering-intern-self-service-directory-diagnostics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdocusign-software-engineering-intern-self-service-directory-diagnostics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdocusign-software-engineering-intern-self-service-directory-diagnostics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/docusign-software-engineering-intern-self-service-directory-diagnostics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdocusign-software-engineering-intern-self-service-directory-diagnostics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4318683}},{"tool":"search_jobs","arguments":{"company":"docusign.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4318683},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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