{"id":3306534,"url":"https://alion.io/job/docuvera-solutions-engineer","title":"Solutions Engineer","company":{"id":3902567,"name":"Docuvera","domain":"docuvera.com","url":"https://alion.io/company/docuvera","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":155000,"period":"year","method":"role_country_seniority_unknown","sample_n":100},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Veeva","optional":false},{"name":"21 CFR Part 11","optional":true},{"name":"AWS","optional":true},{"name":"FHIR","optional":true},{"name":"GDPR","optional":true},{"name":"HIPAA","optional":true},{"name":"ICH Guidelines","optional":true},{"name":"ISO 27001","optional":true},{"name":"JavaScript","optional":true},{"name":"Python","optional":true},{"name":"Rest API","optional":true},{"name":"SOC 2","optional":true}],"status":"live","first_seen_at":"2025-08-18T00:00:00Z","employer_posted_date":"2025-08-18","last_verified_at":"2026-10-28T04:55:41Z","board_verified":true,"closed_at":null,"days_open":436,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":436},"description":"Docuverabuilds technology that supports the highly regulated pharmaceutical industry, where quality, trust, and compliance genuinely matter.\nOur people contribute to work that really matters, collaborate with talented people globally, and help shape the future of digital content in life sciences.\nLet us tell you more about what we do at Docuvera, why we do it, and what it means for you -\nMore about Docuvera\nDocuvera is the industry leader in governed, structured content authoring for the life sciences industry and as a pioneer in this space, we are proud to support top global Pharma companies. Born out of Author-it in 2017, Docuvera is now a member of the cormeo family of companies, an exciting step that strengthens our global reach and long-term growth.\nOur mission\nWe are on a mission to help our customers harness the power of digital innovation, accelerating their ability to safely get their life changing products to market faster.\nFor our customers, Docuvera empowers them to drive digital transformation in how they manage their content. Docuvera turns their content into small, reusable components (building blocks). A component is written and approved once, then reused confidently and consistently across many documents, projects, and regions.\nFor our team, it means delivering real world impact through ground-breaking solutions to technically complex problems.\nAbout this role and why it matters\nThis role serves as a critical bridge between commercial sales, customer success, and product teams. It plays a central role in early-to-mid pipeline activities and supports seamless transition into implementation, ensuring technical and business alignment with our pharma and life sciences customers.\nActing as both a sales consultant and a technical architect, you’ll collaborate with Account Executives on value-based discovery and business case development, while also engaging with the Customer Success team to define readiness and scope post-sale. You will help prospects understand the strategic value of structured content platforms in regulatory and clinical. CMC and other pharma use-cases for Docuvera and ensure that proposed solutions align with enterprise-scale deployment requirements including security, compliance, metadata design, and structured reuse.\nThis is an influence-only, non-quota-carrying pre-sales role that is essential to closing complex, multi-stakeholder deals, often involving global pharmaceutical organizations and six- to seven-figure SaaS investments.\nWhat you'll focus on\nPre-Sales and Sales Collaboration\nPartner with Account Executives to drive early-stage discovery and align Docuvera’s capabilities with customer needs across labeling, CMC, clinical, safety, quality, and medical affairs. \nIndependently deliver tailored solution demonstrations, technical walkthroughs, and business case development in collaboration with Product Marketing and Solutions Consulting. \nServe as the technical and regulatory voice during deal cycles, helping reduce friction in InfoSec, IT, and Procurement reviews. \nTechnical Architecture & Readiness Scoping\nLead early architecture design sessions to map integration, content reuse, structured authoring, and metadata alignment strategies. \nSupport proof-of-concept or sandbox efforts by configuring and demonstrating platform workflows that address client-specific use cases. \nPartner with Customer Success teams to assess readiness and define early implementation scope, particularly for large enterprise programs. \nCross-Functional Engagement\nParticipate in global workshops, industry events, webinars, and customer advisory activities as a subject matter expert. \nTrack deal progression, surface technical blockers, and collaborate with Engineering and Product to ensure roadmap alignment. \nLead RFP/RFI responses. Assist in InfoSec reviews, and validation documentation across regulated content workflows. \nWhat you'll bring to the role\nYou'll have some or all of these technical skills, experience and knowledge\n7-12 years in one or more of the following roles: Solution Consulting or Sales Engineering for B2B SaaS \nRegulatory Information Management or Digital Transformation within pharma \nTechnical product management or implementation consulting \n\nProven experience working with structured content platforms and/or traditional content management systems such as Veeva, OpenText, CARA is desirable \nDemonstrated success supporting large, global clients with complex regulatory and operational requirements \nStrong storytelling, communication, and executive presentation capabilities \nComfortable leading both strategic discussions and technical validations \nSkilled in quickly configuring platform instances based on customer technical requirements, creating custom workflows that demonstrate structured content authoring, metadata management, and regulatory compliance automation based on best practice strategies. \nAble to translate complex features into commercial, regulatory, and operational value \nAdept at managing multiple workstreams and communicating across cross-functional teams \n\nWe're seeking this key regulatory & technical knowledge\nDeep understanding of life sciences regulatory frameworks, including GxP, eCTD, IDMP, 21 CFR Part 11, and EMA/FDA guidance \nStrong knowledge of FHIR (Fast Healthcare Interoperability Resources) standards as applied to pharmaceutical regulatory contexts, including electronic Product Information (ePI), ICH M11 technical specifications, M4Q(R2) Quality implementation, and PQI/PQ-CMC data exchange formats \nDeep understanding of metadata modeling, ontology design, and taxonomy frameworks; ability to architect solutions that leverage controlled vocabularies, semantic relationships, and structured data to enable intelligent content reuse and automated compliance validation \nProficient in building, configuring, and managing RESTful API transactions between enterprise SaaS platforms, with demonstrated ability to interpret technical specifications and API documentation to create Proof-Of-concept integrations; able to navigate and troubleshoot JSON, HTML and XML structures \nAbility to create and manage custom scripts, write Proof-Of-Concept level code using popular scripting and development tools, example: Python, JavaScript, HTML/CSS etc. \nFamiliarity with AI/ML enablement in pharma workflows a strong plus; must be able to learn and quickly incorporate Docuvera AI strategy, technology and vision into demonstrable solutions \nStrong understanding of information security (ISO 27001, SOC 2) and data privacy (GDPR, HIPAA) \nWe’re seeking these certifications or qualifications\nBachelor’s degree required in a relevant discipline (e.g., Computer Science, Life Sciences, Regulatory Affairs, Information Systems). \nPreferred: Advanced degree (MBA, MS) or certifications such as RAC (Regulatory Affairs Certification), PMP, or TOGAF. \nRelevant technical certifications (e.g., AWS Certified Solutions Architect, SAFe, or similar) are a plus. \nBig 4 consulting or previous Pharma/Lifesciences IT transformation experience a plus\nWhat you can expect working with us\nHow we operate\nWe're a global team working across New Zealand, Asia, the UK, Europe, and the United States. Our CEO is based in the USA, with the rest of our leadership team based across both the USA and New Zealand. Most of our technical teams are in New Zealand and Asia, with our customer facing and sales teams predominantly based in the USA and Europe. We have consciously built our workforce with a diversity of experience, perspective, and background to shape a really well rounded company.\nWe're a pretty down to earth team where influence is not limited by hierarchy so you can expect that everyone's virtual door is always open. As a distributed, mostly remote team, we have a lot of time zones to connect across so we work hard to stay connected and collaborate asynchronously to keep progress moving.\nThe experience we want for our people\nWe want our people to do meaningful work and keep growing their careers, in a place full of likeminded people. Since Docuvera is part of the ever-changing software industry, but with customers in the highly regulated pharma industry, there's no shortage of interesting technical challenges that have a significant customer impact.\nWhat we provide\nFlexible: genuine flexibility and trust in how you manage your work, helping you balance professional and personal commitments. Your contribution is more important than where you work or how visible you are.\nTools: we continue to heavily invest in modern systems and AI technology to support you to do your best work.\nGrowth: we have a strong track record of internal career progression, with growth shaped by access to both funded and free learning, coaching, and mentoring opportunities.\nLeave: a range of leave benefits, including year-end appreciation leave, birthday leave, parental leave, long-service leave, and the use of confidential, fully funded employee assistance support. Other entitlements may vary depending on location and eligibility (such as unlimited PTO and healthcare benefits for the US).\nWhat we'll expect of you\nWe expect you to bring a positive, curious mindset, take ownership of meaningful outcomes, embrace new technologies and ways of working, and use the flexibility and trust we offer responsibly-staying connected across our global team, valuing different perspectives, and helping others succeed as we grow together.\nMindset wins every time\nAs we scale and use new technologies to collectively deliver our outcomes, the mindset and approach you have to your work and interactions with others is where the value truly lies.\nThe qualities or traits that drive this mindset, which directly impacts our culture, performance, and how we get work done day to day are captured in these six words: Go-Getter, Torchbearer, Trailblazer, Shapeshifter, Elevator, and Steward.\nGo-Getters and Torchbearers own it and deliver. They focus on what matters most and drive results without chasing perfection, while leading with initiative and accountability, communicating early and acting in the team’s best interests.\nTrailblazers and Shapeshifters improve and adapt. They're curious, proactive, and seek continuous improvement, adapting with positivity and calm, helping others find clarity and momentum through change.\nElevators and Stewards lead by example. They lift others up by listening, collaborating, and giving credit where it's due giving credit where it’s due, acting as role models who lead with professionalism, optimism, and integrity.\nKeen to know more?\nPlease also feel free to check out the careers page for more information about working with us and follow us on LinkedIn to check out what we've been up to recently.\n_____________________________________________________________________________\nKey information about our recruitment process\nAccessibility: if there’s anything we can do to make our recruitment process more inclusive or accessible for you, please let us know. We’re happy to accommodate different needs where we can.\nUse of AI: we use AI tools to complement our recruitment process but all interviews and hiring decisions are made by our people. We may use AI to support certain stages of the hiring process, but they do not replace human interaction or decision making. \nProcess outline: we usually run two online interviews, each about an hour long, with one or two members of our team. Some roles may also include a technical exercise to help us understand your approach and skills.\nTiming: we’ll keep applications open until we find the right person and we’ll do our best keep you updated how things are progressing.\nChecks: we’ll also ask for at least two professional references and complete a background and/or verification check prior to finalising an offer.\nFor recruitment agencies: we work with a select group of preferred partners, so please don’t send unsolicited CVs as we won’t be able to consider them.","description_format":"text","description_chars":11987,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":true,"languages":[]},"benefits":["Parental leave","Unlimited PTO"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"},{"name":"New Zealand","iso":"NZ","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Biotechnology"],"lifecycle":[{"event":"open","at":"2026-10-27T01:37:40Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.124,"p_room":0.28,"age_days":436,"expected_fill_days":23,"reasons":["conf:1","win:tail","crowd:"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/docuvera-solutions-engineer","json_url":"https://alion.io/job/docuvera-solutions-engineer.json","meta":{"generated_at":"2026-10-28T10:32:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13881,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3902567},"rest":"https://alion.io/mcp/rest/get_company?id=3902567"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdocuvera-solutions-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdocuvera-solutions-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdocuvera-solutions-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/docuvera-solutions-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdocuvera-solutions-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3306534}},{"tool":"search_jobs","arguments":{"company":"docuvera.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3306534},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}