{"id":1757479,"url":"https://alion.io/job/dodge-construction-network-account-manager-eastern-or-central-time","title":"Account Manager (Eastern or Central Time)","company":{"id":15605,"name":"Dodge Construction Network","domain":"construction.com","url":"https://alion.io/company/construction","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":{"label":"CT","utc_offset_min":-6,"utc_offset_max":-6},"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":60000,"max":70000,"currency":"USD","period":"year","gross":null,"usd_annual":70000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T00:00:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-13T17:33:19Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"The Account Manager is responsible for supporting the growth and retention of an assigned portfolio of clients by building strong relationships, understanding customer needs, and delivering ongoing value. This role is ideal for a motivated, customer-focused professional who enjoys problem-solving, developing relationships, and helping clients succeed.\nWorking primarily with small to mid-sized businesses in the commercial construction industry-including General Contractors, Subcontractors, and related segments-the Account Manager will partner closely with clients to identify opportunities for growth, address challenges, and ensure a positive customer experience. Success in this role comes from curiosity, communication, and a proactive approach to supporting customers throughout their lifecycle.\nThis is a full-time position and reports directly to the Director, Regional Sales.\nPreferred Location\nThis is a remote, home-office based role, and candidates must be located in the Eastern or Central Time Zones of the United States.\nTravel Requirements\nA willingness to travel as needed for face-to-face meetings with accounts is required for this position.\nEssential Functions\nBuild and maintain strong client relationships by understanding customer needs, providing ongoing support, and ensuring high satisfaction\nDevelop and execute strategic account plans to drive revenue growth, including upselling, renewals, and expansion opportunities\nProactively identify risks to retention by uncovering customer dissatisfaction early and addressing concerns\nServe as the primary point of contact for client inquiries, issue resolution, and ongoing value delivery\nUse data and insights to reinforce product value and effectively overcome objections\nPartner cross-functionally with Marketing, Product, and Customer Care teams to meet client needs and improve outcomes\nAdvocate for clients internally, ensuring feedback is communicated and addressed to enhance the customer experience\nProvide training and guidance to clients on product usage, including demos, onboarding support, and best practices\nAchieve key performance metrics related to retention, renewals, upsell, and engagement\nMaintain accurate and timely documentation of all client interactions within CRM systems\nContinuously build knowledge of products, industry trends, and best practices\nEducation Requirement\nBachelor's degree in a related field and/or equivalent education and work experience.\n Required Experience, Knowledge and Skills\n2+ years of professional experience in account management, customer-facing, or related roles\nStrong relationship-building skills with a client-focused mindset\nAbility to identify customer needs and provide thoughtful solutions\nExcellent written and verbal communication skills\nStrong organizational, problem-solving, and time management abilities\nHigh level of integrity and ownership of outcomes\nAbility to quickly learn and apply SaaS products\nProficiency with standard business tools (e.g., Word, Excel, PowerPoint)\nBasic understanding of the construction industry or the ability to learn quickly\nPreferred Experience, Knowledge and Skills\nExperience in a SaaS or customer-facing environment\nFamiliarity with CRM or order management systems\nAbout Dodge Construction Network\nDodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.\nDodge is the catalyst for modern construction.\nSalary Disclosure\n$60,000-$70,000 + UNCAPPED VARIABLE INCENTIVE! \nThis represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors.\nDodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus.\nFor this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status.\nA background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances.\nReasonable Accommodation\nDodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please .\nEqual Employment Opportunity Statement\n Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.","description_format":"text","description_chars":5831,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Providers & Datasets","Lead Generation","Market Research"],"lifecycle":[{"event":"open","at":"2026-10-03T11:20:53Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":11,"expected_fill_days":80,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-13T05:45:00Z"},"pay":{"stated_usd_annual":70000,"is_top_pay":false},"html_url":"https://alion.io/job/dodge-construction-network-account-manager-eastern-or-central-time","json_url":"https://alion.io/job/dodge-construction-network-account-manager-eastern-or-central-time.json","meta":{"generated_at":"2026-10-13T20:46:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31842,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15605},"rest":"https://alion.io/mcp/rest/get_company?id=15605"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdodge-construction-network-account-manager-eastern-or-central-time"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdodge-construction-network-account-manager-eastern-or-central-time"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdodge-construction-network-account-manager-eastern-or-central-time"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dodge-construction-network-account-manager-eastern-or-central-time\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdodge-construction-network-account-manager-eastern-or-central-time"}]}