{"id":4046664,"url":"https://alion.io/job/dodge-construction-network-voice-analyst","title":"Voice Analyst","company":{"id":15605,"name":"Dodge Construction Network","domain":"construction.com","url":"https://alion.io/company/construction","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workable","truth_index":null},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Kochi, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-11-10T00:00:00Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T00:14:50Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Dodge Construction Network (Dodge) is looking for a Voice Analyst to join our team. The role focuses on collecting, validating, and maintaining accurate project data through structured calls, emails, document research, and external sources. Responsibilities include verifying complex project details and stakeholder information, resolving errors and duplicates, updating internal systems, communicating professionally with stakeholders, following established procedures and quality standards, and meeting performance expectations for accuracy, timeliness, and productivity.\nThis is a full-time position and reports directly to the Director, Data Operations.\nPreferred Location and Expected Work Hours\nThis role is based in Kochi, India. Given the need for real-time collaboration with Dodge's US-based Content team, candidates should be comfortable working hours that overlap with US time zones, generally 12:00-8:00 PM IST.\nTravel Requirements\nExpected travel is less than 5% of the time but may occasionally be required for team meetings.\n Essential Functions\nConduct structured outbound calls and send structured outbound emails to confirm or collect missing project data in a timely manner (including follow-ups after voicemail)\nReview, interpret, and validate information from construction documents and external sources, including business articles, permits, RFPs, specifications, zoning approvals, meeting minutes, and agendas\nValidate complex project attributes, including scope, valuation, timelines, and stakeholder roles, ensuring completeness and accuracy\nDraft clear, concise, and professional emails requesting specific information or clarifications from stakeholders\nUpdate IRIS and other internal systems with validated and verified information. \nIdentify data errors, inconsistencies, and duplicate projects; resolve independently or escalate as appropriate\nAdhere to established SOPs, naming conventions, compliance requirements, and quality standards\nMaintain accountability for performance metrics, including accuracy, timeliness, and productivity across multiple data-collection methods\nEducation Requirement\nBachelor’s degree in a related field or equivalent education and work experience.\n Required Experience, Knowledge and Skills\n4-6 years of voice-based data collection or verification experience.\nMicrosoft Excel (basic to intermediate)\nCRM and internal data management systems\nOnline research and data validation skills\nClear, confident spoken English for professional phone interactions\nStrong attention to detail and accuracy\nProfessional communication style and demeanor\nSolid English reading comprehension\nStrong typing skills with high accuracy and minimal grammatical errors\nAbility to work effectively in a fast-paced environment\nCritical thinking and problem-solving skills\n About Dodge Construction Network\nDodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement.\nDodge is the catalyst for modern construction.","description_format":"text","description_chars":3597,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":[],"hiring_locations":[{"name":"India","iso":"IN","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data Providers & Datasets","Lead Generation","Market Research"],"lifecycle":[{"event":"open","at":"2026-11-11T00:14:50Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":58,"reasons":["conf:2","win:early"],"computed_at":"2026-11-11T02:38:47Z"},"pay":null,"html_url":"https://alion.io/job/dodge-construction-network-voice-analyst","json_url":"https://alion.io/job/dodge-construction-network-voice-analyst.json","meta":{"generated_at":"2026-11-11T02:38:47Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":990,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":15605},"rest":"https://alion.io/mcp/rest/get_company?id=15605"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdodge-construction-network-voice-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdodge-construction-network-voice-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdodge-construction-network-voice-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dodge-construction-network-voice-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdodge-construction-network-voice-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4046664}},{"tool":"search_jobs","arguments":{"company":"construction.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4046664},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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