{"id":931515,"url":"https://alion.io/job/doit-account-manager-us-2","title":"Account Manager, US","company":{"id":3934,"name":"DoiT","domain":"doit-intl.com","url":"https://alion.io/company/doit","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":70,"open_postings":9,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":62,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":77000,"max_usd":149000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":391},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"AWS","optional":false},{"name":"GCP","optional":false},{"name":"Azure","optional":true},{"name":"FinOps","optional":true},{"name":"Kubernetes","optional":true}],"status":"live","first_seen_at":"2026-09-14T18:15:45Z","employer_posted_date":"2026-09-14","last_verified_at":"2026-10-18T08:10:54Z","board_verified":true,"closed_at":null,"days_open":33,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":33},"description":"Location\n Our Account Manager will be an integral part of our US Sales team. This role is based remotely in the US. Preferred in the Midwest or the East Coast. \nWho We Are\n DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. \nDelivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multi-cloud problems and drive efficiency.\nWith decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. \nThe Opportunity\n The role of DoiT’s Account Management team is to nurture relationships with existing customers, identify valuable ways to engage further with customers, provide a trusted point of contact for the cloud vendor teams regarding accounts’ growth opportunities and to retain 100% of DoiT’s existing customers. \nResponsibilities\nDevelop a deep understanding of our business, our cloud management platform, support and services and how they help our clients, and their needs.\nMaintain knowledge, context and ownership of the customers you are responsible for and own communication with the respective vendor teams in a way to show value and potential opportunities for revenue growth.\nManage customer-related support escalations to resolution, ensuring customer satisfaction is of the highest level. \nNegotiate and close long-term commitments with key stakeholders, balancing the requirements of the customer, the vendor and the company's interests. \nIdentify New workload opportunities within Customer’s Cloud Environment / SaaS solutions.\nEstablish a regular cadence with the complete portfolio of your customers as part of your book of business. Balancing the requirements of large strategic customers and fast-growing emerging clients. \nHelp aggregate customer feedback that ensures our products & solutions closely align with customer needs and requests.\nProvide customer feedback and requests to engineering teams to provide greater market/customer context and help prioritize deliverables within active development cycles.\nDeliver regular quarterly reviews with customers, tracking active project timelines, projected spending on respective cloud platforms and feedback on DoiT support & engagement.\nIdentify Cost Optimization opportunities within the Customer Cloud environment\nWork with Cloud Vendors Sales Rep on mutual customers.\nQualifications\n2+ years of experience in an Account Management/Customer Success/Customer Engineering role.\n3+ years experience at a technology company\nStrong verbal/written communication skills..\nStrong technical skills that enable you to engage productively with technical teams, and ability to build influential relationships.\nGreat operational/administration skills, analytical, detail-oriented and able to “zoom” in/out from the big picture to the minutiae.\nA desire to grow within the organization and continuously broaden your skill sets.\nA great sense of humor and enjoys having fun at work.\nBonus Points\nExperience with AWS, GCP, or other major public clouds\nExperience in the FinOps Ecosystem\nCloud Certifications (AWS Cloud Practitioner or Google Cloud Digital Leader certifications)\nAdditional languages\nAre you a Do’er?\n Be your truest self. Work on your terms. Make a difference. \nWe are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. \nWhat does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values. \nSounds too good to be true? Check out ourGlassdoor Page. \nWe thought so too, but we’re here and happy we hit that ‘apply’ button. \nUnlimited Vacation\nFlexible Working Options\nHealth Insurance\nParental Leave\nEmployee Stock Option Plan\nHome Office Allowance\nProfessional Development Stipend \nPeer Recognition Program\nMany Do’ers, One Team\nDoiT unites as Many Do’ers, One Team, where diversity is more than a goal-it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.","description_format":"text","description_chars":4712,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Growth opportunities","Health insurance","Home office","Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Cloud Cost & Multi-Cloud Management","Cloud Consulting & Migration"],"lifecycle":[{"event":"open","at":"2026-09-15T12:09:19Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"green card filings: 2","filings_12m":0,"filings_prev_12m":5,"green_card_filings_12m":2,"median_offered_wage_usd":237500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.838,"p_room":0.9,"age_days":32,"expected_fill_days":62,"reasons":["conf:2","velocity","win:mid"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/doit-account-manager-us-2","json_url":"https://alion.io/job/doit-account-manager-us-2.json","meta":{"generated_at":"2026-10-18T08:46:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13043,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3934},"rest":"https://alion.io/mcp/rest/get_company?id=3934"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdoit-account-manager-us-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdoit-account-manager-us-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdoit-account-manager-us-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/doit-account-manager-us-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdoit-account-manager-us-2"}]}