{"id":2155980,"url":"https://alion.io/job/dolce-gabbana-sales-manager-selfridges","title":"Sales Manager - Selfridges","company":{"id":1770293,"name":"Dolce & Gabbana","domain":"dolcegabbana.com","url":"https://alion.io/company/dolcegabbana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T02:00:00Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-28T14:25:20Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"Role Overview\nWe are seeking a dynamic and detail-oriented Sales Manager to join our Womenswear Department at Selfridges, London. As a true ambassador of the Dolce & Gabbana brand, you will play a pivotal role in empowering the sales team with the tools, guidance, and support they need to deliver exceptional client experiences and consistently achieve sales targets.\nYour Contribution to the Role\nEnable Sales Excellence: Act as a key enabler for the sales team by ensuring they have the right tools, knowledge, and motivation to perform at their best and close sales effectively.\nClient Experience Leadership: Elevate the in-store experience by mentoring team members on delivering personalized, high-touch service aligned with Dolce & Gabbana standards.\nSales Floor Coordination: Oversee the smooth execution of the sales ceremony, ensuring consistency, efficiency, and alignment with brand values.\nProduct & Brand Expertise: Serve as a role model in product knowledge and brand storytelling, inspiring the team and enhancing client engagement.\nClienteling & CRM: Drive client retention and acquisition through strategic use of CRM tools, ensuring accurate data capture and proactive outreach.\nPerformance Monitoring: Track individual and team KPIs, identify areas for improvement, and implement action plans to drive results.\nTeam Development: Mentor and coach Client Advisors, fostering a culture of collaboration, accountability, and continuous improvement.\nOperational Support: Assist with visual merchandising, stock organization, and shop floor maintenance to ensure a premium environment.\nWhat You Bring to the Team\nProven experience in a leadership role within luxury retail, ideally in Womenswear.\nStrong organizational and multitasking skills, with a proactive and solution-oriented mindset.\nExcellent interpersonal and communication abilities, with a talent for motivating and developing others.\nFluency in English; 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