{"id":2156002,"url":"https://alion.io/job/dolce-gabbana-senior-client-advisor","title":"Senior Client Advisor","company":{"id":1770293,"name":"Dolce & Gabbana","domain":"dolcegabbana.com","url":"https://alion.io/company/dolcegabbana","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Milan, Italy"],"countries":["IT"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":32000,"max":null,"currency":"EUR","period":"year","gross":true,"usd_annual":35838},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-01T02:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-22T04:47:22Z","board_verified":true,"closed_at":null,"days_open":22,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":22},"description":"Senior Client Advisor (m/f/d)\nLocation: Milan, Via Montenapoleone\nAbout us\nDolce&Gabbana is a leading company in the Luxury sector, designing, developing, producing and distributing high-end fashion, leather goods, footwear, jewelry, watches, Beauty and Lifestyle products.\nThe Group operates internationally with a strong focus on innovation, craftsmanship excellence and people development.\nJob description\nThe selected candidate will be part of the Via Montenapoleone boutique team, operating in one of the most iconic and prestigious luxury shopping streets in the world.\nWithin this exceptional Milanese location, the role is responsible for delivering an outstanding luxury shopping experience, building and maintaining long-term client relationships, achieving sales targets, and ensuring the highest standards of customer service and brand representation, with a specific focus on the Women’s Ready-to-Wear collection.\nKey responsibilities\nDeliver a personalized and exceptional customer experience, consistently embodying the brand’s values and service standards.\nDevelop and maintain strong relationships with local and international clients, anticipating their needs and fostering long-term loyalty.\nProvide expert knowledge on the Women’s Ready-to-Wear collection, offering tailored styling advice and product guidance.\nContribute to the achievement of individual and boutique sales targets through proactive client engagement.\nSupport visual merchandising activities and ensure the boutique presentation is always aligned with brand standards.\nAssist in stock management operations, ensuring product availability and supporting replenishment activities.\nManage sales transactions accurately and professionally, ensuring a seamless client experience at the point of sale.\nCollaborate closely with the boutique team to support daily operations and commercial objectives.\nParticipate in store events and promotional activities to enhance client engagement and brand visibility.\nRequirements\nPrevious experience in luxury retail or fashion retail, in client-facing roles.\nStrong passion for luxury fashion and excellence in customer service.\nFluency in Italian and English is required; additional languages are considered a strong plus.\nExcellent communication and interpersonal skills, with the ability to engage effectively with a diverse international clientele.\nGoal-oriented mindset with a strong commercial attitude and ability to achieve sales targets.\nStrong knowledge of the luxury fashion industry, trends and customer expectations.\nAttention to detail and understanding of visual merchandising principles.\nTeam-oriented attitude and strong collaboration skills.\nFlexibility and availability to work schedules compatible with retail operations, including weekends and holidays.\nOffer\nContract type: Permanent Contract (Tempo Indeterminato)\nWorking hours: Full-time\nWork mode: On-site\nApplicable Collective Agreement (CCNL): CCNL Commercio\nIndicative salary range: Gross Annual Salary starting from €32,000 + sales commissions\n Equal opportunities and non-discrimination\nThe selection process is open to candidates of any gender, age, origin, orientation or background, in full compliance with the principles of equal opportunities, non-discrimination and pay transparency.","description_format":"text","description_chars":3291,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Italian","level":"Advanced (C1)","optional":false},{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Media & Entertainment","Creative Agencies","Branding"],"lifecycle":[{"event":"open","at":"2026-10-09T06:39:32Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.757,"p_room":0.75,"age_days":22,"expected_fill_days":26,"reasons":["conf:25","win:late"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":35838,"is_top_pay":false},"html_url":"https://alion.io/job/dolce-gabbana-senior-client-advisor","json_url":"https://alion.io/job/dolce-gabbana-senior-client-advisor.json","meta":{"generated_at":"2026-10-23T07:09:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11519,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1770293},"rest":"https://alion.io/mcp/rest/get_company?id=1770293"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdolce-gabbana-senior-client-advisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdolce-gabbana-senior-client-advisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdolce-gabbana-senior-client-advisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dolce-gabbana-senior-client-advisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdolce-gabbana-senior-client-advisor"}]}