{"id":4241061,"url":"https://alion.io/job/dollar-tree-inc-customer-service-associate-18","title":"customer Service Associate","company":{"id":1769500,"name":"Dollar Tree, Inc.","domain":"dollartree.com","url":"https://alion.io/company/dollartree-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-11T00:00:00Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-13T12:03:21Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Your positive, friendly disposition and eagerness to get things done make you the right person for our Customer Service Associate II position. Join our team today and let’s create an inviting shopping experience for our customers.\nYour Role:\nAs a Customer Service Associate II, you’ll be responsible for assisting with the daily operations of your assigned store, from merchandising to supporting customers. While focusing on providing a clean, welcoming environment, you will be fully cross-trained to support the cash register and able to switch to front-end duties as needed. Your day-to-day job duties include, but are not limited to, the following:\nReceiving merchandise, unloading trucks, and processing freight in a safe manner in accordance with productivity standards\nMerchandising and stocking as needed\nAssisting with cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable\nEnsuring a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders\nManaging sales transactions while working assigned cash register\nMaintaining security of cash and protecting company assets\nOther duties as assigned*\nYour Skills and Experience:\nHigh school diploma or equivalent is preferred\nPrevious customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred\nAbility to follow instructions and interpret operational documents is required\nMust be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting, with or without reasonable accommodation\nExcellent customer service and relationship management skills are required\nStrong organizational and communication skills are required\nStrong problem-solving and decision-making skills are required\nHigh level of integrity is required\nProficiency in basic math for cash accounting is required\nYour Perks and Benefits:\nWe offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer:\nEmployee Assistance Program\nRetirement plans\nEducational Assistance\nAnd much more!\nWe are an equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and makes all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles. We are committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities.\nThis job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the job description for this position, and which may be amended from time to time at our discretion. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor.\nPlease note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.\nPart time6301 Abrams Rd,Dallas,Texas 75231-781807672Dollar Tree","description_format":"text","description_chars":3757,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United 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