Salary
$120k – $160k per year
Location
In office (San Francisco)
Seniority
Middle · 3+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
Domu AI is the behavioral intelligence platform for high-stakes servicing and account resolution. Streamline the customer lifecycle with automated, compliant conversations powered by real-time behavioral data.
At Domu.ai, we're building the agentic infrastructure for the future of the world's largest financial institutions. AI agents that handle millions of live interactions every day for Fortune 500 banks and insurers, end-to-end. Interactions are 3x-ing monthly. We're hitting problems most startups never encounter: real-time voice AI at scale, legacy banking infrastructure, enterprise telephony, and building regulatory frameworks in the US.
The role
As the Senior UI/UX Designer you'll…
- Build and own design end-to-end: the product platform ops teams use to manage AI agents, the marketing site enterprise buyers land on, the decks that close Fortune 500 deals, and the design system the whole team builds on.
- Work on problems most designers never get close to: how do you design a dashboard for a Goldman Sachs operations team managing thousands of AI-handled calls a day? How do you make a compliance workflow feel human without making it feel casual? How do you design for trust when the stakes are financial and the users are skeptical? The problems are hard. That's the point.
- Ship constantly. A new client needs a leave-behind by Thursday. Engineering needs the agent builder spec by end of week. The website needs a new page for a product launch. This is not a role where design takes two weeks per deliverable.
- Own four distinct surfaces: product UI, marketing, sales and investor materials, and brand, and keep them coherent. Not as separate projects. As one continuous system that happens to live in different places.
- Know what it feels like when design actually closes a deal, activates a user, or earns trust from a compliance team. You've seen that happen and you want to be where it happens again.
Why Domu
- Real traction. Post-$XXM in revenue, Fortune 500 customers, 12x YoY growth. This isn't a bet on an idea. The product works and customers are paying for it.
- You'll see the direct line between your design decisions and revenue. When you redesign the onboarding flow, you see what happens to activation. When you ship a new marketing site, you see the pipeline change.
- AI-first company with $1M+ revenue per employee.
- Early enough to define the brand, the product language, and the design culture from zero.
How we work
- We do dailies. We groom tickets. But we keep process light and in service of the work, not the other way around. We'd rather spend time building than talking about building.
- We care about doing great work. Not just shipping, but shipping something you're proud of.
- Ownership here is real. You won't be handed a brief from a backlog. You'll see what needs to happen and do it. That's how a small team ships to Fortune 500 customers.
- We hire people whose judgment we trust, then get out of their way.
What you bring
- 5+ years of experience as a product or UI/UX designer.
- Experience being the first or only designer at an early-stage company and a clear story about what you built and what you'd do differently.
- A portfolio that shows both sides: UX thinking (flows, hierarchy, onboarding, error states) and UI craft that genuinely looks great, not just clean.
- You've shipped across multiple surfaces in the same role: product UI, a marketing site, and pitch or sales materials. Not in different jobs. In the same one.
- You've built or owned a design system, not just contributed to one someone else started.
- You can extract a clear brief from a vague conversation and come back with something better than what was asked for.
Extras we'd be excited about
- Experience in fintech, enterprise SaaS, or regulated industries: You understand that trust and legibility aren't nice-to-haves.
- Conversational UI or voice AI: designing interactions that don't have a screen as the primary surface.
- Brand identity built from zero: wordmark, visual language, motion, the whole thing.
- Basic HTML and CSS: you can sit with an engineer and talk about implementation precisely, not approximately.
- Webflow or equivalent: you can push a marketing site live without waiting on engineering.
- Motion and micro-interactions: you know when they earn their weight and when they're noise.
- Familiarity with accessibility standards. Our clients work in regulated environments. This matters.
- User research and usability testing: you've run sessions and used what you learned, not just filed it.
- You've been through the early stages of a startup before.
- You care about the craft. You want to build something good, not just something that ships.
Ideal archetypes
- First designer at a Series A startup built the design system, the website, and the product UI, and can show you the before and the after.
- Solo designer at a B2B SaaS company who owned everything from brand identity to core product flows without a team underneath them.
- Agency designer who ran 8-12 zero-to-one projects over three years and is done with client work, ready to own outcomes, not just deliverables.
- Design lead at a Series B who managed one other designer and realized they want to be hands-on again, at a harder problem.
- Founding designer through Series B/C, owns craft end-to-end, wants a new zero-to-one challenge with a team that already has traction.
What we offer
- Healthcare.
- Gym membership.
- Equipment budget.
- Whatever tools you need
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