BARTENDER SUPERVISOR

Bartender Supervisor

Location: Residence Inn Dupont | SYN Restaurant

Department: Food & Beverage

Salary Range: $17.00 per hour + tips - $17.00 per hour +tips

Welcome to Residence Inn Washington, DC/Dupont Circle

Are you looking for an exciting opportunity to work in one of Washington, DC's most exclusive and upscale districts? The newly renovated Residence Inn Dupont Circle offers a dynamic and rewarding work environment right in the heart of downtown. Located just two blocks from the Dupont Circle Metro (Red Line), our hotel is conveniently close to U.S. government buildings, corporations, embassies, the World Bank, universities, tourist attractions, restaurants, and associations.

At Residence Inn Dupont Circle, we pride ourselves on providing exceptional service and extensive amenities that set us apart from ordinary downtown DC hotels. Our spacious and renovated hotel suites offer all the comforts of home, including separate sleep and work areas and a full kitchen. Employees can enjoy a supportive and collaborative work atmosphere, where every team member plays a crucial role in delivering an unmatched guest experience.

Position Summary

The Bar Supervisor is responsible for overseeing daily bar operations and ensuring an exceptional guest experience while maintaining high standards of service, beverage quality, cleanliness, and efficiency. This position provides leadership and direction to bartenders, barbacks, and other Food & Beverage team members during assigned shifts.

The Bar Supervisor supports management by coordinating daily operations, monitoring staffing and service levels, assisting with inventory and cost controls, and ensuring compliance with responsible alcohol service, cash-handling, sanitation, and safety standards.

The ideal candidate is an experienced hospitality professional with strong leadership skills, excellent beverage knowledge, and the ability to effectively manage a fast-paced bar environment while maintaining a welcoming and professional atmosphere.

Key Responsibilities

• Supervise daily bar operations during assigned shifts, including opening, service, and closing procedures.
• Provide leadership, direction, and support to bartenders, barbacks, and other Food & Beverage team members.
• Assign and coordinate team responsibilities to ensure efficient service and appropriate staffing throughout the shift.
• Monitor guest service, beverage preparation, order accuracy, and overall bar performance.
• Ensure cocktails and other beverages are prepared consistently according to established recipes, specifications, and presentation standards.
• Maintain strong knowledge of spirits, cocktails, beer, wine, and non-alcoholic beverages to assist guests and team members.
• Train, coach, and provide ongoing feedback to team members regarding service standards, beverage preparation, responsible alcohol service, sanitation, and guest engagement.
• Lead by example by providing friendly, attentive, and professional service.
• Respond to guest questions, concerns, and service issues promptly and professionally, involving management when appropriate.
• Monitor inventory levels and assist with ordering, receiving, stocking, product rotation, and inventory counts.
• Support beverage cost-control efforts by monitoring portioning, waste, spills, breakage, comps, and product usage.
• Ensure the bar is properly stocked, organized, clean, and ready for service at all times.
• Conduct or assist with shift inspections to ensure cleanliness, organization, equipment condition, and compliance with established standards.
• Ensure all team members follow responsible alcohol-service practices, including proper identification verification and appropriate response to signs of intoxication.
• Monitor cash-handling and point-of-sale procedures to ensure accurate transactions and proper accountability.
• Communicate operational needs, staffing concerns, maintenance issues, inventory shortages, and other shift-related matters to management.
• Assist with special events, promotions, private functions, and other Food & Beverage activities as needed.
• Collaborate with restaurant, kitchen, front desk, and hotel leadership teams to support smooth operations and a consistent guest experience.
• Assist management with implementing new beverage offerings, promotions, service procedures, and operational initiatives.
• Address performance, service, safety, and operational concerns promptly and professionally.
• Promote teamwork, accountability, and a positive work environment among Food & Beverage team members.
• Perform other duties and responsibilities as assigned by management.

Qualifications

• Minimum of 2-3 years of bartending or Food & Beverage experience, preferably in a high-volume restaurant, hotel, rooftop bar, or similar hospitality environment.
• Previous supervisory, lead, or team-training experience strongly preferred.
• Strong knowledge of spirits, classic and contemporary cocktails, beer, wine, and beverage-service techniques.
• Demonstrated ability to lead and motivate a team in a fast-paced environment.
• Excellent guest service, communication, organizational, and problem-solving skills.
• Ability to remain calm, professional, and effective during busy periods or challenging situations.
• Experience with point-of-sale systems, cash handling, and basic inventory procedures.
• Ability to coach team members and provide constructive feedback.
• Current responsible alcohol-service certification as required by applicable law.
• Food-handler or food-safety certification may be required.
• Must meet applicable legal age requirements for serving alcohol.

Physical and Scheduling Requirements

• Ability to stand and walk for extended periods.
• Ability to lift, carry, and move up to 40-50 pounds.
• Ability to reach, bend, twist, and perform repetitive motions safely.
• Ability to work in a fast-paced environment for extended periods.
• Availability to work evenings, weekends, holidays, and special events based on business needs.
• Ability to work a flexible schedule based on occupancy, business volume, events, and operational demands.

Performance Expectations

• Consistently delivers a welcoming and professional guest experience.
• Maintains beverage quality, presentation, and service standards.
• Provides effective leadership and direction to the bar team.
• Ensures the bar is properly staffed, stocked, clean, and organized.
• Supports accurate inventory, cash handling, and beverage cost control.
• Promotes teamwork, accountability, and positive communication.
• Effectively addresses guest concerns and operational issues.
• Ensures compliance with responsible alcohol service, sanitation, safety, and hotel policies.
• Supports a smooth and efficient operation throughout each assigned shift.

Additional Responsibilities

• The hotel operates 24/7, requiring department schedules to adapt to varying business demands. Employees may need to work shifts outside their preferred or usual hours.
• Employees must comply with all hotel-established work rules, procedures, and policies, including those outlined in the Employee Handbook.

Benefits and Perks

Donohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, hotel room discounts, and more! Through this selection of benefits and perks, we strive to provide employees with options that enhance their quality of life both in and out of work. *Minimum 32 hours per week to qualify.

We also offer daily pay access, allowing you to receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.