{"id":1613606,"url":"https://alion.io/job/donohoe-experienced-front-office-supervisor","title":"EXPERIENCED Front Office Supervisor","company":{"id":4424065,"name":"Donohoe","domain":"donohoe.com","url":"https://alion.io/company/donohoe-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":77,"open_postings":16,"ghost_share":0,"stale_share":0.938,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chevy Chase, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":23,"currency":"USD","period":"hour","gross":null,"usd_annual":46000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-29T10:22:21Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-26T12:38:00Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":26},"description":"Position: Front Office Supervisor\nLocation: Courtyard by Marriott Chevy Chase\nDepartment: Front Office\nReports To: Front Office Manager\nStatus: Full-Time\nSalary Range: $22.00 - $23.00 per hour (experience-based compensation)\nWho We Are\nCourtyard Chevy Chase offers a unique opportunity to be part of a team that seamlessly blends comfort, convenience, and environmental sustainability. Our modern hotel is conveniently located near American University, the Friendship Heights metro station, and shopping at Chevy Chase Pavilion, making it an ideal workplace for those who value accessibility and a vibrant environment.\nAt Courtyard Chevy Chase, we prioritize the well-being and professional growth of our employees. Team members benefit from a supportive environment where they can thrive and develop their careers. Join us at Courtyard Chevy Chase and be part of a team that values excellence, sustainability, and a welcoming atmosphere. Here, you can expect nothing short of the best.\nWho You Are\nYou’re a natural leader with a sharp eye for detail and a sixth sense for guest needs. You thrive in high-energy environments, know how to keep your cool under pressure, and bring a polished edge to every interaction. You’re not just supervising-you’re elevating the standard.\nWhat You’ll Do\nLead the front desk team with confidence, clarity, and charisma\nEnsure smooth daily operations-from check-ins to check-outs and everything in between\nResolve guest issues with empathy, urgency, and a solutions-first mindset\nTrain, coach, and inspire team members to deliver standout service\nMonitor performance metrics and maintain brand standards\nCollaborate with housekeeping, engineering, and F&B to ensure seamless guest experiences\nHandle cash, billing, and system audits with precision and integrity\nBe the go-to for guests, team members, and leadership alike\nWhat You Bring\n2+ years of front desk or guest services experience (hotel experience preferred)\n1+ year in a supervisory or leadership role\nStrong communication and conflict resolution skills\nFamiliarity with property management systems (Opera, OnQ, or similar)\nFlexibility to work evenings, weekends, and holidays\nA polished presence, professional demeanor, and guest-first attitude\nPassion for hospitality and a drive to grow\nAdditional Responsibilities\nThe hotel operates 24/7, requiring department schedules to adapt to varying business demands. Employees may need to work shifts outside their preferred or usual hours.\nEmployees must comply with all hotel-established work rules, procedures, and policies, including those outlined in the employee handbook.\nBenefits and Perks\nDonohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. *minimum 32 hours/week to qualify\nWe also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.\nReady to lead with style and substance?\nApply now and help us redefine the front desk experience.","description_format":"text","description_chars":3308,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":1,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T20:24:54Z"},{"event":"close","at":"2026-10-08T21:37:08Z"},{"event":"reopen","at":"2026-10-22T18:28:53Z"}],"visa":[],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.487,"p_room":0.75,"age_days":26,"expected_fill_days":28,"reasons":["conf:1","stale_co","win:late","comp:junior"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":46000,"is_top_pay":true},"html_url":"https://alion.io/job/donohoe-experienced-front-office-supervisor","json_url":"https://alion.io/job/donohoe-experienced-front-office-supervisor.json","meta":{"generated_at":"2026-10-26T13:36:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18916,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4424065},"rest":"https://alion.io/mcp/rest/get_company?id=4424065"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdonohoe-experienced-front-office-supervisor"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdonohoe-experienced-front-office-supervisor"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdonohoe-experienced-front-office-supervisor"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/donohoe-experienced-front-office-supervisor\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdonohoe-experienced-front-office-supervisor"}]}