{"id":1613609,"url":"https://alion.io/job/donohoe-front-desk-agent-3","title":"Front Desk Agent","company":{"id":4424065,"name":"Donohoe","domain":"donohoe.com","url":"https://alion.io/company/donohoe-2","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"UltiPro","truth_index":{"grade":"B","score":75,"open_postings":11,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chevy Chase, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":18,"max":19,"currency":"USD","period":"hour","gross":null,"usd_annual":38000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T22:44:06Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-16T09:51:14Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Join the team at Courtyard by Marriott Chevy Chase!\nWorking at Courtyard Chevy Chase offers a unique opportunity to be part of a team that seamlessly blends comfort, convenience, and environmental sustainability. Our modern hotel is conveniently located near American University, the Friendship Heights Metro station, and shopping at Chevy Chase Pavilion, making it an ideal workplace for those who value accessibility and a vibrant environment.\nAt Courtyard Chevy Chase, we prioritize the well-being and professional growth of our employees. Team members benefit from a supportive environment that fosters their growth and development, enabling them to thrive in their careers. Join us at Courtyard Chevy Chase and be part of a team that values excellence, sustainability, and a welcoming atmosphere. Here, you can expect nothing short of the best.\nFront Desk Agent\nSalary Range $18.00-$19.00 per hour (experience-based compensation)\nPosition Summary\nAs a key member of our front desk team, you serve as the heart of the hotel, where most guest interactions begin and end. Your role directly shapes each guest’s overall experience. As a Front Desk Agent, you are the first point of contact, creating a warm and welcoming atmosphere from the moment guests arrive. You provide smooth, efficient service across all shifts-including morning (AM), evening (PM), and weekends ensuring consistency and professionalism at all times. Candidates must be able to work shifts as needed to meet property scheduling demands.Your responsibilities include managing check-ins and check-outs, handling reservations, and addressing guest inquiries or concerns with courtesy, accuracy, and exceptional customer service. (AM, PM, and weekend availability required)\nEssential Functions\nCheck guests in and out of the hotel according to hotel and/or brand standards.\nInform guests about the hotel’s facilities, policies, and procedures. Provide tourist information to guests.\nHandle the hotel phone system. Transfer calls to appropriate departments/guests. Accurately take messages for guests.\nTake, modify, and cancel guestroom reservations.\nDeal with inquiries, requests, and complaints from guests. Coordinate with other departments to fulfill guests' special requests.\nPerform cashier duties: post phone charges and other miscellaneous charges to guest accounts.\nNotify housekeeping and maintenance of any reported problems with guestrooms or grounds.\nFollow in-house procedures to help ensure the security of guests and employees. Know hotel emergency procedures.\nMaintain the cleanliness of the Front Office area.\nAdditional Responsibilities\nThe hotel operates 7 days a week, 24 hours a day. Department schedules must accommodate fluctuating business demands, and employees may be asked to work shifts other than those they prefer or normally work.\nEmployees are required to adhere to all work rules, procedures, and policies established by the hotel, including, but not limited to, those contained in the employee handbook.\nSkills and Abilities\nGood communication and interpersonal skills.\nAbility to stand for extended periods of time.\nAbility to work in a fast-paced environment.\nAbility to maintain control and composure in difficult situations and exhibit good judgment.\nPrevious hotel front desk experience preferred\nBenefits and Perks\nDonohoe Hospitality Services is pleased to offer employees a comprehensive Benefits Package that includes health, dental, and vision insurance, leaves of absence, retirement plans, paid time off, and hotel room discounts. And MORE! Through this selection of benefits and perks, we strive to provide employees with options that will enhance their quality of life in and out of work. * Minimum 32 hours/week to qualify\nWe also offer daily pay access, where you can receive your earnings on the same day you work, empowering you to manage your finances easily and confidently.\nIf you're ready to bring your energy and skills to a team dedicated to delivering exceptional guest experiences, we want to hear from you! Apply today and be a key player in creating memorable moments for our guests.","description_format":"text","description_chars":4116,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Higher Education","Venues"],"lifecycle":[{"event":"open","at":"2026-10-01T20:24:54Z"}],"visa":[],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.266,"p_room":0.55,"age_days":24,"expected_fill_days":20,"reasons":["conf:1","stale_co","evergreen","wave","win:tail"],"computed_at":"2026-10-16T05:45:00Z"},"pay":{"stated_usd_annual":38000,"is_top_pay":false},"html_url":"https://alion.io/job/donohoe-front-desk-agent-3","json_url":"https://alion.io/job/donohoe-front-desk-agent-3.json","meta":{"generated_at":"2026-10-16T11:13:12Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9904,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4424065},"rest":"https://alion.io/mcp/rest/get_company?id=4424065"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdonohoe-front-desk-agent-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdonohoe-front-desk-agent-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdonohoe-front-desk-agent-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/donohoe-front-desk-agent-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdonohoe-front-desk-agent-3"}]}