{"id":678827,"url":"https://alion.io/job/donornetworkwest-donation-coordinator-i","title":"Donation Coordinator I","company":{"id":673107,"name":"Donor Network West","domain":"donornetworkwest.org","url":"https://alion.io/company/donornetworkwest","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":95,"open_postings":26,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":1869,"computed_at":"2026-11-11T05:49:22Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reno, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":22,"max":25,"currency":"USD","period":"hour","gross":null,"usd_annual":50000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2022-10-20T21:06:43Z","employer_posted_date":"2022-10-20","last_verified_at":"2026-11-12T01:26:28Z","board_verified":true,"closed_at":null,"days_open":1483,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1482},"description":"POSITION SUMMARY\nThe Donation Coordinator I (DC I) is a key member of a dedicated team that helps transform loss into hope by facilitating the gift of life through tissue donation. As the first point of contact in the donation process, the DC I is responsible for receiving donor referrals, assessing donation suitability, coordinating cases, and ensuring every opportunity for donation is maximized. This role is vital in fulfilling DNWest’s mission to save and heal lives through the selfless generosity of donors and their families.\nOperating in a 24/7/365, fast-paced environment, the DC I collaborates with hospitals, hospices, medical examiners/coroners, funeral homes, tissue processing partners, Donor Operations Management, recovery staff, organ clinical staff, logistics staff, and other key individuals and groups to facilitate donation with efficiency, accuracy, and compassion. This position serves as a foundation for required professional growth, leading to the Donation Coordinator II role, where individuals obtain authorization and conduct medical/social history interviews with donor families.\nThe DC I’s work is not just a job - it’s a mission. Every decision and every action have the power to touch hundreds of thousands of lives through the gift of donation.\nESSENTIAL JOB DUTIES AND RESPONSIBILITIES\nReferral Intake\nApproach each case with a “rule in vs rule out” mindset while conducting all responsibilities, ensuring no opportunity for donation is missed.\nReceive and process inbound referral calls and emails from hospitals, hospices, and medical examiner/coroner’s offices.\nAccurately document all referral details in iTransplant (iTX) to ensure seamless case progression.\nConduct preliminary medical screening of potential donors based on FDA (U.S. Food and Drug Administration), AATB (The American Association of Tissue Banks), DNWest, and processing partner guidelines.\nCase Coordination and Donor Screening\nServes as the primary liaison between Donor Operations, recovery teams, logistics staff, hospitals, medical examiners/coroners, funeral directors, and processing partners to coordinate the donation process.\nReviews all associated clinical data, social data, and case notes in iTransplant (iTX) to anticipate and meet processors’ needs.\nIdentify and resolve missing or incomplete documentation before recovery proceeds.\nEnsures the suitability, timely recovery, and maximal yield of donated tissues, while adhering to regulatory requirements, medical, and ethical standards.\nObtains and documents all relevant information appropriately and thoroughly throughout the entirety of a case to maximize donation opportunities.\nOffer suitable tissue to processing partners and accept tissue for recovery on behalf of select partners.\nConduct comprehensive medical screening of potential donors based on FDA (U.S. Food and Drug Administration), AATB (The American Association of Tissue Banks), DNWest, and processing partner guidelines.\nDiscusses screening information with Donor Operations Management as appropriate.\nCollaborates with Logistics team to have donor transported to recovery location.\nFamily Care Specialist - Donation Discussion\nExpected competency sign-off for Family Care Specialist - Donation Discussion skill within Donor Operations’ roadmap timeframe.\nUtilize available resources to maximize the opportunity to inform and guide families about tissue donation with a goal of obtaining authorization.\nConduct donation discussions with the legally appropriate individual, securing consent for donation per DNWest policies.\nPerform detailed medical and social history interviews to ensure a safe and reliable tissue supply.\nProvide compassionate and professional support to grieving families, helping them honor their loved one’s legacy through donation.\nGeneral\nEvaluates administrative departmental situations, making sound, appropriate decisions and effectively communicating with relevant parties.\nKeeps management informed of any variances or discrepancies.\nMaintain compliance with all DNWest and regulatory requirements by completing Learning Management System (LMS) trainings on time.\nAttend all mandatory trainings, team meetings, and professional development sessions.\nEnsures timely completion of chart corrections as required.\nContributes to and fosters a positive work environment while consistently promoting Ideal Team Player concepts.\nRemains adaptable and open to change while actively supporting and encouraging team members through transitions to ensure a smooth adjustment.\nQUALIFICATIONS\nPossess basic knowledge of disease processes and related conditions.\nMust be able to effectively maneuver through multiple computer programs operating at the same time while sitting for long hours, must be able to stay focused and attentive. These programs include, but are not limited to, computers, office equipment, telephonic management systems, electronic medical records, and Microsoft Office systems.\nStrong organizational and time management skills with the ability to prioritize tasks independently and collaboratively.\nExcellent communication skills to interact professionally with hospital staff, funeral homes, medical examiners/coroners, and processing partners.\nAbility to think critically, solve problems, and adapt in a fast-paced, high-stakes environment.\nMust have strong team building, prioritization, and strategic skills, with the ability to collaborate effectively and foster a positive work environment with DNWest staff.\nCompassionate and professional demeanor when speaking with referral sources.\nAttention to detail with a strong ability to analyze and document medical information accurately.\nEDUCATION AND EXPERIENCE\nRequired: High School diploma or equivalent.\nPreferred: Bachelor’s degree in biological sciences or an equivalent degree/diploma/certification in an allied health field.\n Bonus: Certified Transplant Preservationist (CTP), Certified Procurement Transplant Coordinator (CPTC), or Certified Tissue Banking Specialist (CTBS) certification.","description_format":"text","description_chars":6036,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Blood & Tissue Banks"],"lifecycle":[{"event":"open","at":"2026-09-10T23:15:18Z"}],"visa":[],"liveness":{"score":45,"band":"ok","label":"Likely open","p_open":1,"p_active":0.751,"p_room":0.6,"age_days":1482,"expected_fill_days":1869,"reasons":["conf:0","win:late","crowd:"],"computed_at":"2026-11-11T05:49:22Z"},"pay":{"stated_usd_annual":50000,"is_top_pay":false},"html_url":"https://alion.io/job/donornetworkwest-donation-coordinator-i","json_url":"https://alion.io/job/donornetworkwest-donation-coordinator-i.json","meta":{"generated_at":"2026-11-12T03:41:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8036,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673107},"rest":"https://alion.io/mcp/rest/get_company?id=673107"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdonornetworkwest-donation-coordinator-i"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdonornetworkwest-donation-coordinator-i"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdonornetworkwest-donation-coordinator-i"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/donornetworkwest-donation-coordinator-i\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdonornetworkwest-donation-coordinator-i"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":678827}},{"tool":"search_jobs","arguments":{"company":"donornetworkwest.org","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":678827},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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