{"id":2267222,"url":"https://alion.io/job/dormakaba-group-commercial-ai-solution-engineer","title":"Commercial AI Solution Engineer","company":{"id":1871127,"name":"dormakaba Group","domain":"dormakabagroup.com","url":"https://alion.io/company/dormakabagroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Solutions","role_family":"Solutions","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sofia, Bulgaria"],"countries":["BG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":94000,"period":"year","method":null,"sample_n":5235},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agentic Workflows","optional":false},{"name":"AI Agents","optional":false},{"name":"LLM","optional":false},{"name":"Machine Learning","optional":false},{"name":"RAG","optional":false}],"status":"live","first_seen_at":"2026-10-06T14:06:41Z","employer_posted_date":null,"last_verified_at":"2026-10-06T14:06:41Z","board_verified":false,"closed_at":null,"days_open":7,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":7},"description":"Position Overview\n\nWe are looking for a Commercial AI Solution Engineer to help transform the way our commercial teams work by designing and deploying AI-powered solutions that eliminate manual effort, streamline processes, and unlock new levels of productivity.\n\nIn this role, you will bridge the gap between business challenges and AI capabilities – identifying opportunities across pre-sales, sales, and customer operations, then designing intelligent workflows, AI agents, and automation solutions that create measurable business impact.\n\nYou will work closely with commercial teams, data experts, and the AI Center of Excellence to turn ideas into scalable solutions that enable teams to spend less time on repetitive tasks and more time creating value for customers.\n\nWhat you will do\n\nProcess Discovery & Requirements Definition – Conduct detailed audits of pre-sales, sales, and after-sales processes to identify manual activities, and gather detailed business requirements, constraints, and success metrics from commercial teams.\n\nSolution Design – Design AI workflow and agent solutions tailored to specific processes, defining triggers, decision logic, integration points, and expected outcomes\n\nImplementation & Deployment – Build and deploy AI solutions using low-code/no-code platforms and custom integrations, managing technical setup and system configurations\n\nData Lake Optimization – Leverage available data in the data lake through data science techniques (ontologies, data modeling, semantic understanding) to enable AI consumption and identify data gaps.\n\nTesting & Validation – Conduct comprehensive testing including functional, performance, and user acceptance testing to verify solutions meet requirements before launch.\n\nChange Management & Training – Guide commercial teams through adoption, provide training, and communicate benefits to ensure effective use and team buy-in.\n\nPerformance Monitoring & Optimization – Monitor solution performance post-deployment, identify improvement opportunities, troubleshoot issues, and iteratively refine AI workflows based on real-world usage and feedback.\n\nAI CoE Alignment – Collaborate with the AI Center of Excellence to ensure all solutions align with organizational standards, protocols, governance frameworks, and best practices\n\nWhat we require\n\nAI & Technical Expertise \n\n3+ Years of experience designing and implementing AI workflows and agents (e.g., automation tools, RPA, low-code/no-code platforms)\n\nStrong understanding of AI/machine learning capabilities, limitations, and practical applications\n\nData modeling, data engineering, and familiarity with data lake architectures\n\nKnowledge of ontologies, semantic data modeling, and data governance\n\nAPI integration and system connectivity experience\nLarge Language Model (LLM) Experience\n\nExperience designing and optimizing prompts to reliably produce business-relevant LLM outputs for specific process requirements.\n\nDemonstrated experience building RAG solutions that ground LLM responses in enterprise data, knowledge bases, and business context.\n\nExperience designing agentic workflows where LLMs coordinate with business tools (CRM, order systems, pricing) to automate complex commercial processes.\n\nUnderstanding of LLM capabilities and limitations to architect appropriate automation solutions and identify when human judgment is required.\n\nExperience deploying LLM solutions at scale with attention to cost optimization, performance monitoring, and quality assurance in production environments\nBusiness Process & Optimization \n\nTrack record of identifying, analyzing, and optimizing business processes\n\nExperience mapping current state processes and designing future state solutions\n\nFamiliarity with lean methodology or continuous improvement frameworks\n\nUnderstanding of sales, pre-sales, and customer service operations (B2B context preferred)\n\nExperience reducing manual work or automating repetitive tasks\n\nWhy This Role Matters\n\nThis is an opportunity to be at the forefront of AI-driven business transformation. You will directly influence how commercial teams operate, helping shape the next generation of AI-enabled processes while delivering measurable impact across the organization.\n\nWhat we offer\n\n Best opportunities in a globally operating company valuing diversity, inclusion, sustainability and mutual trust\n\nHome office allowance\n\n25 days paid annual leave\n\nAdditional health insurance\n\n102.26 EUR Food vouchers\n\nPublic transportation card\n\nMultisport / Coolfit card\n\nOpportunity for flexibility with a hybrid working model\n\nEmployee Assistance Program (Mental Health, Legal & Financial Counselling)\n\nLanguage training opportunity\n\nBrand new modern office premises in a class A Business building\n\nEmployee referral program\n\nFresh fruits in the office\n\nTraining and mentorship programs\n\nAccess to over 15,000 LinkedIn Learning courses to assist in your development\n\nWho we are\n\nWe are at the heart of every place that matters. From automatic doors to cloud-based access management – as a leading global provider in the access solutions market for schools, banks, airports, hospitals, hotels, and many more, we enable seamless movement within secure, safe, and sustainable places. With over 160 years of experience and a focus on excellence and innovation, we offer exciting opportunities to grow in an environment where you can make a real impact. At dormakaba, you are encouraged to take initiative, develop your skills, and build your career alongside 16,000 experts worldwide who are setting industry standards every day.\n\nWork in a place where you matter – apply now!","description_format":"text","description_chars":5626,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave","Health insurance","Home office","Hybrid work"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-11T06:29:33Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.844,"p_room":0.945,"age_days":6,"expected_fill_days":19,"reasons":["seen:6","win:mid"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/dormakaba-group-commercial-ai-solution-engineer","json_url":"https://alion.io/job/dormakaba-group-commercial-ai-solution-engineer.json","meta":{"generated_at":"2026-10-13T14:12:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21847,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1871127},"rest":"https://alion.io/mcp/rest/get_company?id=1871127"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdormakaba-group-commercial-ai-solution-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdormakaba-group-commercial-ai-solution-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdormakaba-group-commercial-ai-solution-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dormakaba-group-commercial-ai-solution-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdormakaba-group-commercial-ai-solution-engineer"}]}