{"id":2012491,"url":"https://alion.io/job/dotdigital-head-of-it","title":"Head of IT","company":{"id":172182,"name":"Dotdigital","domain":"dotdigital.com","url":"https://alion.io/company/dotdigital-2","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Welcome to the Jungle","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":116000,"max_usd":217000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":66},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ISO 27001","optional":false},{"name":"ITIL","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-09-20T00:10:25Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-21T10:31:27Z","board_verified":true,"closed_at":null,"days_open":31,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":31},"description":"Join Dotdigital as the Head of IT, where you will take ownership of our global Corporate IT estate, including Microsoft 365, Azure, networking, telephony, identity, and endpoints. You will build and grow a team with strong engineering instincts, set direction, and replace manual processes with proper tooling. You will also manage a multi-million-pound budget, lead major projects, and partner with InfoSec on security posture and compliance. This is a visible leadership role with real autonomy and a genuine mandate to change how things are done.\nMissions\nAssumer la responsabilité de l'ensemble de l'infrastructure informatique de l'entreprise, y compris Microsoft 365, Azure, le réseau, la téléphonie, l'identité et les points de terminaison.\nRecruter, encadrer et retenir une équipe de six personnes réparties sur deux continents, et élever son niveau technique.\nDiriger des projets majeurs, tels que les transitions de services, les déploiements d'outils et la reprise après sinistre, en étant reconnu pour votre expertise technique et votre capacité à gérer les budgets.\nProfil recherché\n - This is not a role for someone who has drifted from engineering into pure governance- Experience supporting a distributed international user base\n- Senior leadership experience in Corporate IT, within a multi-site or international organisation, with a record of modernisation actually delivered\n- The presence to lead a team, negotiate with vendors, and hold your own with senior leadership across the business\n- A genuine technical background: you have built things, broken them and fixed them again, and you are still comfortable in a shell or a console when it is called for\n- A demonstrated instinct for automation, and the habit of using it to eliminate manual work\n- A substantial budget under your own management, and accountability for it\n- Fluency with Microsoft 365, Azure, networking, and endpoint management across both Windows and macOS\n- Formal procurement experience\n- Familiarity with ISO 27001, ITIL and comparable frameworks\n- Experience of M&A integration or other complex organisational change\n- Qualifications such as Microsoft, Cisco or ITIL\n- Scaled service desk operations, and Zendesk in particular\n- A history of successful automation, scripts or tooling projects","description_format":"text","description_chars":2288,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Sales & Marketing","CRM Software","Marketing Automation","Email Marketing"],"lifecycle":[{"event":"open","at":"2026-10-07T13:05:50Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Skilled Worker, Senior or Specialist Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Skilled Worker; 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