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Translate Sales Operations, Medical Affairs, Compliance, and business needs into well-defined platform capabilities across Sales Cloud, Marketing Cloud, Service Consoles, and integrations with Org Service, SOS/Commerce, LIMS, and vendor partners.\n\nDiscovery & Requirements : \n\n- Translate leadership requests and SFHELP pain points into BRDs, PRDs, product one-pagers, and HLR-backed epics with clear in-scope and out-of-scope definitions.\n\n- Map current-state processes such as people movement, quarterly territory planning, call logging, portal order support, and marketing workflows before defining the future state.\n\n- Gather and translate requirements across Sales Operations, Marketing, Medical Affairs, Compliance, and field teams.\n\n- Define acceptance criteria covering the data model, automation, UI, Lightning pages, access, reporting, and integrations.\n\n- Identify opportunities to leverage Salesforce Marketing Cloud for targeted communications, campaigns, customer engagement, and marketing automation.\n\nDelivery Ownership : \n\n- Prioritize and sequence Salesforce work for internal teams and external vendors against portfolio and PMO intake.\n\n- Own sandbox - preprod - production release readiness, including scope, UAT plans, deployment guides, and technical handoffs.\n\n- Drive UAT, defect resolution, business sign-off, and production readiness.\n\n- Ensure Salesforce remains the appropriate user experience while maintaining clear system-of-record boundaries.\n\nCross-Functional Facilitation : \n\n- Align Sales Ops, Marketing, RDs/field teams, Medical Affairs, Compliance, Org Service, Integration, Helpdesk, and Engineering.\n\n- Drive alignment on compliance gates, particularly No / Review scenarios.\n\n- Coordinate UAT, training materials, enablement communications, and go-live support across multiple business units.\n\nSalesforce Platform Product Judgment : \n\n- Determine when to enhance existing Salesforce patterns versus introducing new capabilities.\n\n- Evaluate solutions across Sales Cloud, Marketing Cloud, Service Cloud, Lightning apps/consoles, territory management, and Salesforce integrations.\n\n- Identify org drift, permission-set/profile impacts, record-type-specific UX risks, and integration dependencies before release.\n\n- Partner with technical leads on architecture and TDD options without owning Apex implementation.\n\nRequired Qualifications : \n\n- 7+ years of hands-on Salesforce experience in enterprise environments.\n\n- Product Management experience in B2B SaaS, enterprise CRM, or Salesforce platforms.\n\n- Strong experience with Salesforce Sales Cloud and Marketing Cloud.\n\n- Strong understanding of Salesforce data models, objects, relationships, record types, approval processes, permission sets, profiles, automation, and integrations.\n\n- Ability to create clear and concise PRDs, BRDs, user stories, HLRs, acceptance criteria, and product roadmaps.\n\n- Experience owning Salesforce releases from 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