# Customer Care Representative

Markem-Imaje, Blue Bite, Solaris Laser, Systech, MS Printing Solutions and JK Group. We design, manufacture and deliver industrial equipment, consumables, software and services solutions for the marking & coding, consumer engagement, product traceability, authentication, and digital textile printing markets. With more than 40 offices and over 3,000 employees worldwide, DII has a presence in +28 countries and offers numerous job opportunities globally. If you're looking for an international, multidisciplinary and collaborative environment that offers a world of opportunities, come join us at DII. Position Title: Customer Care Representative The Customer Care Representative is responsible for Sales Order Processing, sales support, supply chain and inventory management, handling sales enquiries for spares, consumables and service contracts in compliance with the organisation’s polices and local regulations. What you will do: Process in a timely manner, customers’ orders for Printers, spare parts and consumables and service contracts into the SAP ERP system and provide order acknowledgement that include but not limited to items, quantities confirmation, delivery dates of each PO within

- **Id**: 3869330
- **Url**: <https://alion.io/job/dover-corporation-customer-care-representative-3>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Bangkok, Thailand
- **Countries**: TH
- **Hiring countries total**: 0
- **Experience years min**: 5
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T13:43:31Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-14T03:46:05Z
- **Board verified**: yes
- **Days open**: 7
- **Description format**: text
- **Description chars**: 5519
- **Description truncated**: no
- **Benefits**: Growth opportunities
- **Relocation offered**: no
- **Industries**: Industrial Machinery, Packaging & Labeling, HVAC & Refrigeration

## Company

- **Id**: 2401586
- **Name**: Dover Corporation
- **Domain**: dovercorporation.com
- **Url**: <https://alion.io/company/dovercorporation>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: A
- **Score**: 100
- **Open postings**: 44
- **Ghost share**: 0
- **Stale share**: 0
- **Repost share**: 0
- **Time to fill p50 days**: 19
- **Computed at**: 2026-11-14T05:58:10Z

## Technologies

- **Salesforce** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 7

## Requirements

- **Experience years min**: 5
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

### Languages

- Language: English; Level: All levels; Optional: no

## Lifecycle

- Event: open; At: 2026-11-06T13:43:31Z

## Liveness

- **Score**: 81
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 0.9
- **Age days**: 7
- **Expected fill days**: 19
- **Reasons**: conf:2, velocity, win:mid, comp:brand
- **Computed at**: 2026-11-14T05:58:10Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.