{"id":3235212,"url":"https://alion.io/job/dover-corporation-technical-sales-and-support","title":"Technical Sales and Support","company":{"id":2401586,"name":"Dover Corporation","domain":"dovercorporation.com","url":"https://alion.io/company/dovercorporation","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":37,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":15,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Saint John, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":26000,"max_usd":72000,"period":"year","method":"role_country_seniority_unknown","sample_n":1387},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Teams","optional":false},{"name":"Outlook","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-22T00:00:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-28T15:14:24Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Since 1892, OPW customers have been able to count on us to revolutionize fluid-handling operations around the world. As a global leader in fluid-handling solutions, the mission of OPW is to be a developer of a comprehensive array of innovative fluid-handling solutions that our customers can consistently and reliably count on. These include loading and unloading systems for high-value hazardous and non-hazardous bulk products; railcar and transport tank-truck valves, gauging devices and tank-monitoring systems; automated storage-terminal controls and systems; and regulators, fittings, valves, vaporizers, vacuum-jacketed piping and gas-handling systems for the safe handling and distribution of cryogenics and industrial gases. OPW has more than 2,000 employees with manufacturing operations in North America, Europe and China, and sales offices around the world. OPW is part of the Clean Energy & Fueling segment of Dover (NYSE: DOV).\nJob Summary\nWe are currently seeking a Technical Sales & Support Specialist who has demonstrated technical skills and sales ability, enjoys working in a fast-paced environment and is looking to establish long-term career growth. This position requires superior customer support skill that includes empathy and urgency as well as an aptitude to troubleshoot a variety of hardware and programming issues.\nKey Responsibilities\nDevelops and maintains strong client relationships with Original Equipment Manufacturers (OEM’s), customers and distributors\nDevelops and maintains comprehensive technical knowledge of all BASE products, applications, features, advantages and benefits. Keeps up with internal and external training and development\nResponsible for selling and supporting BASE Engineering products to new and existing clients\nIdentify and resolve client concerns; recommending a course of action to alleviate these concerns in the future\nUnderstand and comply with regulations regarding Hazardous Environments to ensure a safe and healthy work environment for our customers\nExpand market awareness of our products and our industry experience by communicating features and benefits of our products and systems effectively\nWork with the engineering team to ensure customer project requirements are met\nResolve incoming Customer escalations through effective communication and escalate urgent issues to appropriate team as necessary\nMaintain records of customer communications and contact information as required\nContribute to knowledge systems to enhance solutions provided to customers\nQualifications\nPost-secondary education experience in Electrical, Mechanical, or IT field or equivalent experience would be considered an asset\nExcellent comprehension with the ability to understand, describe and/or discuss problems of a technical nature\nContribute to knowledge systems to enhance solutions provided to customers\nStrong oral and written communication skills in English\nExperience with Salesforce and Microsoft Teams would be considered an asset\nProven excellence in customer service skills\nRepresent BASE in a Professional and Ethical manner\nAbility to multitask effectively with attention to detail\nKnowledge of Microsoft 365 including Outlook, Excel, and PowerPoint\nAll qualified applicants will receive consideration for employment without discrimination on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.\nFraudulent Recruiting Disclaimer: Dover Corporation and our affiliated operating companies want to alert applicants to internet job posting fraud, where parties posing as Dover employees, recruiters, or other agents, try to engage with online candidates in an attempt to steal personal and/or financial information. We do not endorse or engage in any recruitment practices that involve payment or personal information outside of our official application and hiring process. Please verify the authenticity of an invitation to apply for a job, or for a job offer by contacting us directly through our Dover and affiliated operating company websites at https://careers.dovercorporation.com/. 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