{"id":4027999,"url":"https://alion.io/job/dow-inc-human-resources-continuous-improvement-lead","title":"Human Resources Continuous Improvement Lead","company":{"id":95854,"name":"Dow Inc.","domain":"dow.com","url":"https://alion.io/company/dow-inc","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":96,"open_postings":29,"ghost_share":0.034,"stale_share":0.172,"repost_share":0.172,"time_to_fill_p50_days":19,"computed_at":"2026-11-11T05:49:22Z"}},"role":"HR","role_family":"HR","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Shanghai, China","Mumbai, India","Terneuzen, Netherlands","Houston, United States","United States"],"countries":["CN","IN","NL","US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Agile","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-11-10T17:37:09Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-11T05:14:47Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.\nOur people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.\nAbout you and this role\nDow has an exciting opportunity for a Human Resources Continuous Improvement Lead! This position can be located in Midland (MI, USA), Houston (TX, USA), Terneuzen (NLD), Sao Paulo (BRA), Mumbai (IND) or Shanghai (CHN). In this role, you will enable a culture of continuous improvement across HR Service Delivery by establishing the governance, tools, methodologies, reporting, and delivery practices that support improvement initiatives across disciplines. Working closely with discipline leaders and key stakeholders, you will ensure improvement opportunities are prioritized, managed, measured, and executed consistently while providing visibility into progress, outcomes, resource utilization, and business impact.\nYou will serve as a strategic enabler by providing project management, change management, performance improvement, and technology frameworks that allow disciplines to successfully identify, execute, and sustain improvements. You will also serve as an influential leader to the Citizen Developer team and be accountable for capacity planning, work prioritization, delivery governance, and capability development.\nAdditionally, you will act as the operational excellence center of expertise for HR Service Delivery, enabling business-led improvement initiatives through robust governance, methodologies, analytics, project delivery capabilities, and technology enablement.\nResponsibilities\nEstablish and maintain processes, standards, and governance models that enable consistent improvement, automation, and technology initiatives across HR Service Delivery.\nServe as an influential leader to the Citizen Developer team, providing oversight for resource planning, work intake, prioritization, capacity management, governance, and delivery execution.\nManage and monitor the portfolio of HR improvement initiatives, ensuring alignment of resources, priorities, timelines, dependencies, and organizational objectives.\nDevelop and maintain continuous improvement frameworks, operating procedures, templates, and best practices that support consistent execution and sustainable results.\nEnable discipline to execute continuous improvement initiatives by providing methodologies, tools, facilitation, governance, and delivery support.\nFacilitate structured problem-solving, project planning, and improvement activities to help teams effectively address operational challenges and opportunities.\nDrive standardization of improvement practices across disciplines, ensuring a common approach to prioritization, measurement, execution, and reporting.\nEvaluate, implement, and govern improvement solutions that enable process optimization, workflow efficiency, operational visibility, and scalable service delivery.\nMaintain governance and standards for improvements delivered through Citizen Development and other continuous improvement channels.\nSupport disciplines in assessing and leveraging automation, self-service, reporting, and digital solutions to improve operational effectiveness.\nDefine and promote best practices, standards, and tools for project management, change management, continuous improvement, and solution implementation.\nProvide consulting, coaching, and guidance to project teams and discipline leaders on improvement methodologies, project governance, stakeholder engagement, and change adoption.\nEnsure improvement initiatives incorporate appropriate change management practices to support successful adoption and long-term sustainability.\nRequired Qualifications\nA minimum of a bachelor's degree or relevant military experience at or above a U.S. E5 or Canadian Petty Officer 2nd Class or Sergeant ranking. \nA minimum of 4 years of relevant working experience. \nMust be willing and able to work a flexible schedule as needed in order to collaborate during US business hours. \n For U.S. Applicants: A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process. \nPreferred Qualifications\nA degree in Business, Human Resources, Engineering, Operations Management, Information Systems, or a related field.\nExperience developing operational KPIs, performance scorecards, executive dashboards, and value-realization reporting.\nDemonstrated experience developing and implementing project management, change management, and process improvement methodologies.\nExperience facilitating governance forums, leadership reviews, workshops, and structured problem-solving sessions.\nExperience implementing or supporting technology-enabled solutions, automation initiatives, workflow improvements, or digital transformation efforts.\nExperience with process mining, automation, AI-enabled solutions, workflow technologies, or service management platforms.\nExperience leading cross-functional teams and coordinating resources across multiple workstreams and initiatives.\nSignificant experience leading continuous improvement, operational excellence, transformation, program management, or service delivery initiatives.\nExperience leading a Citizen Developer program and governing low-code/no-code solutions such as Microsoft Power Platform.\nExperience in HR Service Delivery, Shared Services, Global Business Services (GBS), or customer support environments.\nCertification in Lean, Six Sigma, Agile, Scrum, Project Management (PMP), Prosci Change Management, or comparable methodologies.\nSkills\nAnalytical Skills: Strong analytical skills with experience using data, metrics, dashboards, and reporting to drive decision-making and operational visibility.\nInfluential Leadership: Proven ability to influence stakeholders and drive alignment across diverse teams without direct authority.\nCommunication: Excellent communication, facilitation, consulting, and stakeholder management skills.\nCross-functional Collaboration: Experience leading cross-functional teams and coordinating resources across multiple workstreams and initiatives.\nStrategic Mindset: The ability to develop and execute a long-term HR continuous improvement strategy by aligning process enhancement initiatives with business objectives, workforce priorities, and organizational transformation goals.\nProcess Improvement: The ability to identify, analyze, and optimize HR processes through data-driven decision making and cross-functional collaboration to enhance efficiency, employee experience, compliance, and service delivery outcomes.\nAdditional Notes\nRelocation assistance is not available for this position.\nBenefits - What Dow offers you\nWe invest in you. \nDow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.\nHere are just a few highlights of what you would be offered as a Dow employee:\nEquitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives. \nBenefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it. \nCompetitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals. Employee stock purchase programs (availability varies depending on location).\n\nStudent Debt Retirement Savings Match Program (U.S. only).Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.\n\nRobust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.\nOpportunities to learn and grow through training and mentoring, work experiences, community involvement and team building. \nWorkplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs. \nCompetitive yearly vacation allowance.\nPaid time off for new parents (birthing and non-birthing, including adoptive and foster parents). \nPaid time off to care for family members who are sick or injured. \nPaid time off to support volunteering and Employee Resource Group’s (ERG) participation. \nWellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.\nOn-site fitness facilities to help stay healthy and active (availability varies depending on location).\nEmployee discounts for online shopping, cinema tickets, gym memberships and more.\nAdditionally, some of our locations might offer:Transportation allowance (availability varies depending on location)\nMeal subsidiaries/vouchers (availability varies depending on location)\nCarbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)\n\nJoin our team, we can make a difference together.\nAbout Dow\nDow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visitingwww.dow.com.\nAs part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.\nDow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.","description_format":"text","description_chars":11559,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Gym membership","Life insurance","Relocation assistance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":true,"industries":["Advanced Materials","Plastics & Polymers","Materials Science & Nanotechnology","Building Materials"],"lifecycle":[{"event":"open","at":"2026-11-10T17:37:09Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":19,"reasons":["conf:0","win:early","comp:brand"],"computed_at":"2026-11-11T05:49:22Z"},"pay":null,"html_url":"https://alion.io/job/dow-inc-human-resources-continuous-improvement-lead","json_url":"https://alion.io/job/dow-inc-human-resources-continuous-improvement-lead.json","meta":{"generated_at":"2026-11-11T09:48:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16516,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":95854},"rest":"https://alion.io/mcp/rest/get_company?id=95854"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdow-inc-human-resources-continuous-improvement-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdow-inc-human-resources-continuous-improvement-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdow-inc-human-resources-continuous-improvement-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dow-inc-human-resources-continuous-improvement-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdow-inc-human-resources-continuous-improvement-lead"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4027999}},{"tool":"search_jobs","arguments":{"company":"dow.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4027999},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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