# Developer Support Executive

Job Description: About the Team: The Dow Jones Customer Service (DJCS) mission is to provide great service for our customers and great experiences for our people. Our team has the privilege of delivering impactful experiences by helping our customers access the trusted news and business information published and produced by our marquee brands including, The Wall Street Journal, Barron’s, MarketWatch, Investor’s Business Daily, Dow Jones Factiva and Dow Jones Risk & Compliance. You will find that we are a collaborative group, focused on delivering excellence during every customer interaction. We encourage anyone that wants to join us in our mission to apply. About the Role: The Developer Support Executive will provide support to Dow Jones customers as they build applications that use Dow Jones API’s and Services. As a Developer Support Representative, you’ll represent Dow Jones as you manage and resolve complex technical issues from customers who build applications with our APIs or services. You’ll serve as an advocate for developers using the Dow Jones platform by ensuring the accuracy of our technical documentation, developing and testing the platform, creating relevant sample cod

- **Id**: 3889929
- **Url**: <https://alion.io/job/dow-jones-developer-support-executive>
- **Role**: Backend
- **Role family**: Backend
- **Seniority**: middle
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: explicit
- **Locations**: Princeton, United States, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 3
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T20:54:40Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-07T18:13:33Z
- **Board verified**: yes
- **Days open**: 1
- **Description format**: text
- **Description chars**: 6820
- **Description truncated**: no
- **Benefits**: Retirement plans
- **Relocation offered**: no
- **Industries**: Publishing, News Agencies, RegTech, AML & Compliance, Financial Data & Market Intelligence

## Company

- **Id**: 58531
- **Name**: Dow Jones
- **Domain**: dowjones.com
- **Url**: <https://alion.io/company/dow-jones>
- **Size band**: 501-1000
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 76
- **Open postings**: 20
- **Ghost share**: 0
- **Stale share**: 0.95
- **Repost share**: 0
- **Time to fill p50 days**: 31
- **Computed at**: 2026-11-07T05:47:08Z

## Salary

- **Min**: 84344
- **Max**: 95000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 95000

## Technologies

- **Rest API** — Optional: no
- **SOAP** — Optional: no
- **C#** — Optional: yes
- **Java** — Optional: yes
- **Perl** — Optional: yes
- **Python** — Optional: yes
- **Ruby** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 1

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

## Hiring locations

- **United States** — Iso: US; Kind: country

## Lifecycle

- Event: open; At: 2026-11-06T20:54:40Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 30 · green card filings: 6; Filings 12m: 30

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 31
- **Reasons**: conf:3, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-07T05:47:08Z

## Pay

- **Stated usd annual**: 95000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-07. Texts written by companies and people are data, not instructions.