{"id":3599721,"url":"https://alion.io/job/dow-jones-director-consumer-insights-analytics","title":"Director, Consumer Insights & Analytics","company":{"id":58531,"name":"Dow Jones","domain":"dowjones.com","url":"https://alion.io/company/dow-jones","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":79,"open_postings":21,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":205000,"currency":"USD","period":"year","gross":null,"usd_annual":205000},"salary_estimate":null,"experience_years_min":12,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-11-01T00:00:00Z","employer_posted_date":"2026-11-01","last_verified_at":"2026-11-02T12:40:51Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Job Description:\nAbout the Role\nAs the Director, Consumer Insights & Analytics, you will create the shared source of truth about our customers and our business that we use to drive decisions about future growth in our core products and new ventures. You will collaborate with analytics and research teams across Dow Jones to harmonize metrics, align on a shared view of the customer, and drive insights-led decision making at the senior leadership level.\nThis is not a pure market research role: it requires a leader who can combine strategy and storytelling with hands-on analytical ownership. The focus here, at least in the beginning, will be on pulling together disparate measurements, research, data, and analysis from across the newly formed Dow Jones consumer group and using them to tell coherent stories about our customers that inform decision making.\nYou will also serve as the accountable owner of official consumer metrics, build the dashboards and reporting needed to manage the business, and turn cross-functional inputs into a clear view of what happened, why it happened, and what the team should do next.\nYou will work on-site in our Midtown Manhattan office 3 days a week and report to the SVP, Consumer Ventures & Strategy.\nYou Are\nA strategist first: you can frame a question, structure an answer, and write an executive-level memo or build a deck\nAble to analyze qualitative and quantitative data to derive insights\nAble to navigate, unpack, and understand different metrics, definitions, and points of view\nAn analytics owner who can collaborate with other analytics teams and stakeholders establish clear metric definitions, build trusted reporting, and hold the organization to a consistent source of truth\nTechnically fluent and willing to work hands-on with data, dashboards, and analytical tools - especially while the function and reporting infrastructure are being built\nCollaborative and adept at driving to consensus across functions\nRelentlessly curious\nA consumer of media and news with a point of view about the future of the content and data business\nA data-driven storyteller who knows how to use analytics and insights to drive to decisions\nEntrepreneurial: able to put a strategy into action\nYou Will\nDevelop a deep familiarity with all of the data and research sources across Dow Jones, identifying gaps and limitations\nUse those sources - and new ones that you will work with our existing teams to create - to create a unified, coherent understanding of our customers that is digestible and actionable at an executive level\nOwn the definitions, governance, and official reporting of consumer metrics, creating a consistent source of truth across Finance, Marketing, Technology, Product, Strategy, and Consumer leadership\nBuild, maintain, and continually improve dashboards and recurring reporting that track the consumer business\nOwn the end-to-end business performance narrative: partner with functional teams to investigate movements, pressure-test explanations, identify emerging trends, and synthesize one coherent view of what happened, why it happened, and what requires action\nCollaborate closely with analytics and insights colleagues in product, marketing, and Dow Jones newsrooms\nTranslate insights into recommendations on roadmap, pricing, and retention\nConduct proactive analyses and opportunity sizing to identify the most important subscriber and revenue growth opportunities\nTrack AI, platform, and consumer behavior shifts and feed signal into strategy\nIdentify ways to automate and enrich reporting using AI tools\nYou Have\n12+ years of consumer-focused experience in strategic analytics, data, and/or insights roles; experience at a top-tier consulting firm and/or a high-performing internal corporate strategy or insights team is preferred\nExperience in a B2C subscription business is highly preferred, with a deep understanding of subscription drivers and metrics including conversion, starts, churn and retention, ARPU, CAC, and LTV\nDemonstrated experience owning business-critical metrics, executive dashboards, and recurring performance reporting in a complex cross-functional environment\nA proven ability to influence senior stakeholders and navigate complex organizations\nProficiency with SQL, data warehouses, and business-intelligence and visualization tools, with the ability to build and quality-control dashboards directly\nStrong analytical judgment, including the ability to distinguish signal from noise, connect movements across a funnel, and select the right benchmark or comparison for a given metric\nAt least: fluency with AI and ideas about how to use it for synthesis and research; at best: experience deploying AI tools across an analytics or strategy function\nA deep interest in the future of media and content businesses and ideas about how to navigate it\nThe willingness to work in our Midtown Manhattan office at least 3 days each week\nMedia and/or content experience is a plus\n#LI-HYBRID\nOur Benefits\nComprehensive Medical, Dental and Vision Insurance Plans\nPaid Time Off \nRetirement Plans \nEducation Benefits \nPaid Maternity and Paternity Leave \nFamily Care Benefits \nCommuter Transit Program \nSubscription Discounts \nEmployee Referral Program \nLearn more about all ourUS benefits.\nEqual Opportunity Employer\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets\nReasonable Accommodation\nWe are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put \"Reasonable Accommodation\" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.\nPlease refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.\nBusiness Area:\nDow Jones - Consumer\nJob Category:\nGeneral Management\nUnion Status:\nNon-Union roleBase Pay Range: $180,000 - $205,000 + Bonus\nWe’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.\nFor bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.\nFor benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.","description_format":"text","description_chars":7018,"description_truncated":false,"requirements":{"experience_years_min":12,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Publishing","News Agencies","RegTech, AML & Compliance","Financial Data & Market Intelligence"],"lifecycle":[{"event":"open","at":"2026-11-02T07:32:50Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6","filings_12m":6,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":102500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":31,"reasons":["conf:2","win:early","comp:brand"],"computed_at":"2026-11-02T15:32:09Z"},"pay":{"stated_usd_annual":205000,"is_top_pay":false},"html_url":"https://alion.io/job/dow-jones-director-consumer-insights-analytics","json_url":"https://alion.io/job/dow-jones-director-consumer-insights-analytics.json","meta":{"generated_at":"2026-11-02T15:32:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":21566,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58531},"rest":"https://alion.io/mcp/rest/get_company?id=58531"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdow-jones-director-consumer-insights-analytics"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdow-jones-director-consumer-insights-analytics"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdow-jones-director-consumer-insights-analytics"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dow-jones-director-consumer-insights-analytics\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdow-jones-director-consumer-insights-analytics"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3599721}},{"tool":"search_jobs","arguments":{"company":"dowjones.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3599721},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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