{"id":1726575,"url":"https://alion.io/job/dow-jones-people-process-solutions-manager","title":"People Process & Solutions Manager","company":{"id":58531,"name":"Dow Jones","domain":"dowjones.com","url":"https://alion.io/company/dow-jones","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":22,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-17T05:46:00Z"}},"role":"HR","role_family":"HR","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":140000,"currency":"USD","period":"year","gross":null,"usd_annual":140000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"ServiceNow","optional":false}],"status":"live","first_seen_at":"2026-10-02T22:15:00Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-18T02:23:35Z","board_verified":true,"closed_at":null,"days_open":15,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":15},"description":"Job Description:\nAbout the Role\nAs the Manager, People Process & Solutions within the People Operations team at Dow Jones, you will serve as the architect of our operational efficiency. You'll be a critical link between our current global state and our AI-powered, self-service future. You will own the documentation of processes for the People team, and design and refine process changes to ensure any HR workflow is as AI-optimized, simplified, and compliant as possible.\nWorking 3 days a week in our Midtown office and reporting to the Director, People Technology & Solutions, you'll partner closely with People COEs and the Dow Jones People Technology team, to document, design and transform processes.\n You Will\nAct as the go-to person for HR process architecture\nDevelop and maintain a global service catalogue, ensuring consistency, compliance, and clarity across all regions and the People team\nServe as a technical lead for AI & Automation within People Ops, contributing to the evolution of best practices and ways of working\nLead end-to-end process discovery and mapping to identify bottlenecks, compliance risks, and redundancies\nDefine clear ownership frameworks (RACI/RAD) for cross-functional HR workflows, ensuring accountability and preventing fragmentation in global operations\nDesign and refine streamlined and standardized Future State processes that are lean, self-service, scalable, compliant and AI/automation ready \nEstablish, track, and report on key process health metrics\nActively monitor cycle times, process compliance, error rates, and volume to identify opportunities to improve\nCollaborate extensively across HR, Tech, and legal/compliance functions\nBridge the gap between HR business needs and the technical requirements of Workday, ServiceNow and emerging AI tools\n You Have\nBachelor's degree in Human Resources, Business, IT, or a related field or comparable work experience\n7+ years of experience in HR Operations, Business Process Outsourcing (BPO), Management Consulting or a similar role within a global organization\nProven ability to document complex current-state vs. future-state gap analysis, whilst managing stakeholders\nDemonstrated success working in a cross-functional, matrixed, global environment\nAbility to navigate complex stakeholder landscapes, challenge the status quo, and act as a disciplined gatekeeper for process quality\nA proactive interest in AI transformation and an understanding that good process is a prerequisite for AI\nA motivation driven by the challenge of preparing HR for the future\nA strong understanding of Workday HCM and ServiceNow HRSD platforms or similar (preferred)\nA strong understanding of AI agents, workflow design and automation (preferred)\nExperience with process mining tools and data analytics (preferred)\nAn advanced degree or professional certifications in Lean Six Sigma or similar (preferred)\n#LI-HYBRID\nOur Benefits\nComprehensive Medical, Dental, and Vision Insurance Plans \nPaid Time Off \nRetirement Plans \nEducation Benefits \nPaid Maternity and Paternity Leave \nFamily Care Benefits \nCommuter Transit Program \nSubscription Discounts \nEmployee Referral Program \nLearn more about all ourUS benefits.\nEqual Opportunity Employer\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law. EEO/Disabled/Vets\nReasonable Accommodation\nWe are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at . Please put \"Reasonable Accommodation\" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.\nPlease refer to the privacy notice at the bottom of this page for submitting any data access, deletion, or other data subject rights requests, where permitted under your local laws and regulations.\nBusiness Area:\nDow Jones - People\nJob Category:\nQuality Management\nUnion Status:\nNon-Union roleBase Pay Range: $120,000 - $140,000\nWe’re committed to offering competitive and flexible compensation to attract top talent. This pay range reflects our good faith estimate for the role and may vary based on a candidate’s experience, skills, location, and other relevant factors.\nFor bonus-eligible roles, targets are determined based on multiple considerations, including market benchmarks and individual contributions.\nFor benefits-eligible roles, we offer a comprehensive and competitive benefits package covering health, retirement, wellbeing, and more, along with optional benefits to meet the diverse needs of our employees.","description_format":"text","description_chars":4933,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Retirement plans","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Data & Analytics","Publishing","Digital Media"],"lifecycle":[{"event":"open","at":"2026-10-02T22:15:00Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 6","filings_12m":6,"filings_prev_12m":4,"green_card_filings_12m":0,"median_offered_wage_usd":102500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":56,"band":"ok","label":"Likely open","p_open":1,"p_active":0.622,"p_room":0.9,"age_days":14,"expected_fill_days":26,"reasons":["conf:0","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":{"stated_usd_annual":140000,"is_top_pay":true},"html_url":"https://alion.io/job/dow-jones-people-process-solutions-manager","json_url":"https://alion.io/job/dow-jones-people-process-solutions-manager.json","meta":{"generated_at":"2026-10-18T04:16:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6447,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-19T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58531},"rest":"https://alion.io/mcp/rest/get_company?id=58531"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdow-jones-people-process-solutions-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdow-jones-people-process-solutions-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdow-jones-people-process-solutions-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dow-jones-people-process-solutions-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdow-jones-people-process-solutions-manager"}]}