{"id":4000791,"url":"https://alion.io/job/downer-group-data-performance-analyst","title":"Data & Performance Analyst","company":{"id":452179,"name":"Downer Group","domain":"downergroup.com","url":"https://alion.io/company/downer-group","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":87,"open_postings":79,"ghost_share":0.013,"stale_share":0.696,"repost_share":0.013,"time_to_fill_p50_days":20,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Power BI","optional":false}],"status":"live","first_seen_at":"2026-11-10T03:04:46Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T03:22:23Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Make the difference that matters\nDowner is proud to partner with Homes Victoria to deliver property maintenance services that support safe, well-maintained social housing and stronger communities across Victoria. Together, we help ensure critical and infrastructure services are at their best when communities need them most.\nWe have an opportunity for a Data and Performance Analyst to join our Homes Victoria team. In this role, you will monitor, analyse and report on contract performance across responsive maintenance and other applicable work types. Your insights will support KPI performance, work order throughput, Service Delivery Partner outcomes, abatement responses and continuous improvement across the contract.\nWhat You'll Do\nThis role offers a broad scope, with key responsibilities including:\nProduce accurate and timely KPI reporting across responsive maintenance and applicable contract work types, including trend analysis, variance analysis and early warning indicators.\nAnalyse abatement notices, identify root causes, prepare evidence packs and support evidence-based reasons for excuse and mitigation actions with operational and compliance teams.\nMonitor work order throughput, ageing, backlog and completion performance across priority categories, identifying constraints and performance risks.\nAnalyse Service Delivery Partner performance against KPI drivers, compliance indicators and operational outputs, providing insights to support performance management and corrective action.\nValidate data integrity across works management systems, KPI calculations and reporting outputs, and prepare clear dashboards, management reports and performance commentary for internal and client-facing forums.\nWhat You'll Bring\nA qualification in data analytics, business, finance, information systems, statistics or a related discipline, or equivalent practical experience.\nAdvanced Microsoft Excel capability and experience using business intelligence and reporting tools such as Power BI.\nExperience in KPI reporting and performance analysis within contract-based service delivery environments, including contract performance frameworks and governance requirements.\nExperience extracting, validating and analysing operational data from work order or job management systems, including work order throughput, ageing and backlog performance.\nStrong analytical and written communication skills, with the ability to identify trends and root causes, prepare evidence-based performance commentary and deliver accurate reporting under fixed deadlines.\nMore than anything, you will bring sound judgement, a collaborative approach and a commitment to using evidence and insight to deliver reliable performance outcomes for our customer and the communities we serve.\nWhy Downer?\nAt Downer, the work you do matters. We deliver and support essential services and infrastructure that people and communities rely on every day. When you join us, you will be supported to grow, contribute to something meaningful and shape a future that works for you.\nSupport you can count on\nSafety comes first. You will be part of a team that looks out for each other, with practical support and benefits to help you thrive at work and outside it.\nTraining and development to build your capability and support your career.\nEmployee Assistance Program providing professional support for you and your family when you need it most.\nPerks@Downer, including healthcare discounts and savings across a range of everyday purchases.\nA strong focus on safety, wellbeing, inclusion and working together as one team.\nBe part of something big\nAcross government, health, education, defence, social housing and essential facilities, our people help deliver services that matter to millions. Your skills and experience will help keep essential services running and communities thriving.\nShape your future\nWhether you want to deepen your expertise, move into leadership or take on a new challenge, you will have access to opportunities across teams, projects and locations to shape a career that works for you.\nMake your next move matter. Apply today and bring your skills, experience and perspective to work that makes a genuine difference.\nIf you need support or adjustments during the recruitment process, let us know so we can help you put your best foot forward.","description_format":"text","description_chars":4333,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transport Infrastructure","Facilities Management","Engineering Services"],"lifecycle":[{"event":"open","at":"2026-11-10T03:22:23Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-10T05:16:27Z"},"pay":null,"html_url":"https://alion.io/job/downer-group-data-performance-analyst","json_url":"https://alion.io/job/downer-group-data-performance-analyst.json","meta":{"generated_at":"2026-11-10T05:16:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12289,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":452179},"rest":"https://alion.io/mcp/rest/get_company?id=452179"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdowner-group-data-performance-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdowner-group-data-performance-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdowner-group-data-performance-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/downer-group-data-performance-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdowner-group-data-performance-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4000791}},{"tool":"search_jobs","arguments":{"company":"downergroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4000791},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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