{"id":2914216,"url":"https://alion.io/job/downer-group-quality-assurance-coordinator-2","title":"Quality Assurance Coordinator","company":{"id":2169700,"name":"Downer Group","domain":"downergroup.co.nz","url":"https://alion.io/company/downergroup","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":92,"open_postings":6,"ghost_share":0,"stale_share":0.333,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-23T05:54:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":77000,"period":"year","method":"role_country_seniority_unknown","sample_n":138},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SharePoint","optional":false},{"name":"Microsoft Excel","optional":true}],"status":"live","first_seen_at":"2026-10-20T05:50:20Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T18:19:17Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"We currently have an opportunity for a Quality Assurance Coordinator. Join our Government and Integrated Facilities Management team and play a key role in supporting quality assurance, compliance and audit activities across the Homes NSW contract. Reporting to the Quality Assurance Manager, you'll help deliver high-quality outcomes that support our essential services.\nWhat You’ll Do\nThis role offers a broad scope, with key responsibilities including:\nWork with operational teams, subcontractors and stakeholders to address outstanding actions and identify continuous improvement opportunities. \nMaintain accurate registers and quality records across SharePoint, WMS and approved business systems, applying document control requirements. \nPrepare weekly, monthly, quarterly and ad hoc reports, while maintaining KPI, audit, compliance and performance dashboards. \nMonitor audit outcomes, non-conformances, corrective actions and remediation activities through to closure, escalating overdue items as required. \nCoordinate quality assurance and compliance activities, including internal and external audit schedules, documentation and evidence packs.\nWhat You’ll Bring\nA certificate or diploma in business administration, quality, compliance or a related discipline is desirable; audit or quality management training is also desirable. \nHigh attention to detail, sound document control practices, and the ability to interpret information, identify gaps and prepare concise reports. \nIntermediate to advanced Microsoft Excel skills, with strong capability in Word, PowerPoint, Teams and SharePoint. \nDemonstrated experience maintaining registers, records and reporting systems while coordinating multiple stakeholders and deadlines. \nExperience in a quality, compliance, audit, governance or coordination role, with strong planning and follow-through.\nMore than anything, you’ll bring a strong work ethic, a positive attitude, and a commitment to delivering high-quality outcomes for our clients.\nWhy Downer?\nDowner plans, creates and sustains essential public services across Australia and New Zealand. From hospitals to data centres and defence partnerships, we manage critical infrastructure that keeps communities thriving.\nWhat It Means to Belong at Downer\nWe’re proud of our high-performance culture and commitment to diversity, offering:\nTraining and development to support and diversify your career. \nWith 30% of vacancies filled internally you’ll find real opportunities to advance your career. \nPerks@Downer: healthcare discounts, great savings on retail purchases, car purchases and much more. \nEmployee Assistance Program: professional support for you and your family when you need it most.\nYou want your work to matter and so do we. With over 26,000 people across Australia, New Zealand and the Pacific, our team is made up of individuals with unique perspectives, backgrounds, and ideas.\nWe know that diversity makes us stronger and we actively celebrate it through our commitment to inclusion and belonging.\nWe’re committed to building a team that reflects the diverse communities we serve and we welcome people of all ages, genders, sexual orientations, cultures, abilities, and lived experiences. We especially encourage applications from those whose voices have traditionally been underrepresented in our industry, including women, Aboriginal and Torres Strait Islander Peoples, Māori and Pasifika Peoples, veterans, people with disability, and neurodivergent individuals. Even if your experience doesn’t align perfectly with this role, we’d still like to hear from you. If it feels like the right fit, apply - potential counts, and so do you.\nAs a WORK180 Endorsed Employer, we support flexibility that works for your life, inclusive leadership that values your voice, and equitable access to opportunity so you can do your best work and bring your whole self to it.\nIf you need support or adjustments through the recruitment process, just let us know, we’re here to help you put your best foot forward.","description_format":"text","description_chars":4023,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Public Transport","Construction"],"lifecycle":[{"event":"open","at":"2026-10-20T10:22:38Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":32,"reasons":["conf:4","velocity","win:early"],"computed_at":"2026-10-23T05:54:15Z"},"pay":null,"html_url":"https://alion.io/job/downer-group-quality-assurance-coordinator-2","json_url":"https://alion.io/job/downer-group-quality-assurance-coordinator-2.json","meta":{"generated_at":"2026-10-23T18:53:42Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":281,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2169700},"rest":"https://alion.io/mcp/rest/get_company?id=2169700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdowner-group-quality-assurance-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdowner-group-quality-assurance-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdowner-group-quality-assurance-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/downer-group-quality-assurance-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdowner-group-quality-assurance-coordinator-2"}]}