{"id":3640801,"url":"https://alion.io/job/doximity-client-success-manager-enterprise","title":"Client Success Manager, Enterprise","company":{"id":9275,"name":"Doximity","domain":"doximity.com","url":"https://alion.io/company/doximity","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":90667,"max":137520,"currency":"USD","period":"year","gross":null,"usd_annual":137520},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T21:17:11Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-04T11:41:35Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About Doximity\nDoximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity’s AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients. \nAt Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you're excited about solving complex problems that improve healthcare, we'd love to hear from you. \nAbout the Role\nAs Client Success Manager, Enterprise, you’ll ensure a seamless client experience by guiding health system IT teams and end-users through the successful launch and adoption of our Enterprise clinical workflow tools. Your role is key to drive client satisfaction and end user engagement.\nLead clients through a successful implementation, from onboarding to product configuration and support.\nCollaborate cross-functionally to align client needs with internal workflows, ensuring a smooth launch.\nConduct kickoff meetings and implementation calls, with a focus on scaled account management for a high-volume client base post-onboarding.\nDevelop and maintain project timelines for both clients and internal teams.\nProvide training, user documentation, and educational resources in partnership with Marketing.\nServe as the internal client advocate, ensuring deadlines and requirements are met.\nBuild strong relationships with key stakeholders to drive product adoption.\nTrack engagement metrics and demonstrate ROI to clients through strategic positioning.\nCoordinate with Support, Product, and Marketing teams to address client needs and resolve issues proactively.\nPartner with Relationship Management to facilitate seamless contract renewals.\nLocation: Remote, United States\nWhat We're Looking For\nWe're excited to meet candidates who have many of the following qualifications:\n4+ years of client-facing experience in the healthcare industry\nStrong communication, customer service, and presentation skills.\nExcellent attention to detail and analytical thinking.\nQuick learner with problem-solving skills and the ability to work independently.\nComfortable in a fast-paced, evolving environment.\nProcess improvement mindset.\nExperience managing technical implementations, such as SSO integration.\nCompensation\nThe anticipated total compensation for this role is $90,667 - $137,520 depending on factors such as experience, skills, location, and internal equity.\nOur total compensation package may include:\nBase salary\nEquity (where applicable)\nAnnual bonus or incentive compensation (where applicable)\nSpecific compensation details will be discussed during the interview process.\nBenefits\nIn addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include:\nMedical, dental, and vision insurance\n401(k) with company match\nFlexible paid time off and company holidays\nPaid parental leave\nProfessional development and learning opportunities\nWellness and mental health resources\nRemote work support and home office stipend (where applicable)\nWhy You'll Love Working Here\nAt Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we're committed to creating an environment where people can do their best work.\nMake a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care.\nWork with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.\nEnjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work.\nGrow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.\nBring your authentic self. We're committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated.\nOur Hiring Process & AI Tools\nDoximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws.\nEqual Employment Opportunity\nDoximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.\nIf you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.","description_format":"text","description_chars":5246,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Home office","Parental leave","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Pharma Marketing & Medical Communications","Health & Medical Media"],"lifecycle":[{"event":"open","at":"2026-11-02T21:39:41Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 7 · green card filings: 3","filings_12m":7,"filings_prev_12m":8,"green_card_filings_12m":3,"median_offered_wage_usd":131000,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":1,"expected_fill_days":52,"reasons":["conf:4","win:early"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":137520,"is_top_pay":true},"html_url":"https://alion.io/job/doximity-client-success-manager-enterprise","json_url":"https://alion.io/job/doximity-client-success-manager-enterprise.json","meta":{"generated_at":"2026-11-04T16:15:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24760,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9275},"rest":"https://alion.io/mcp/rest/get_company?id=9275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdoximity-client-success-manager-enterprise"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdoximity-client-success-manager-enterprise"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdoximity-client-success-manager-enterprise"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/doximity-client-success-manager-enterprise\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdoximity-client-success-manager-enterprise"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3640801}},{"tool":"search_jobs","arguments":{"company":"doximity.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3640801},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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