{"id":970120,"url":"https://alion.io/job/doximity-client-success-manager-pharma","title":"Client Success Manager, Pharma","company":{"id":9275,"name":"Doximity","domain":"doximity.com","url":"https://alion.io/company/doximity","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Customer Success","role_family":"Customer Success","seniority":"senior","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["San Francisco, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":90667,"max":137520,"currency":"USD","period":"year","gross":null,"usd_annual":137520},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-17T18:44:07Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-27T09:51:14Z","board_verified":true,"closed_at":null,"days_open":70,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":70},"description":"Client Success Manager, Pharma\nLocation: Remote\nAbout Doximity\nDoximity is the leading clinical AI company with the largest network of U.S. clinicians. Doximity’s AI-powered workflow platform is trusted by over 85% of U.S. physicians and 300+ health systems. Doximity's mission is to help clinicians be more productive so they can provide better care for their patients. \nAt Doximity, we value curiosity, ownership, inclusion, and a commitment to making a meaningful impact. If you're excited about solving complex problems that improve healthcare, we'd love to hear from you. \nAbout the Role\nThe Client Success Manager role operates within our Rx Business Unit and Pharma Client Success team. This is a client-facing position and you should be comfortable owning your own accounts, working with a lot of autonomy. You will manage the full life cycle of projects for clients and provide a level of service that ensures an ongoing positive relationship.\nYou’ll need to embrace a fast-paced, tech savvy, healthcare communications environment. You will also need to be confident in managing multiple clients and priorities simultaneously. A detail-oriented, self-motivated, “can-do” personality is essential. \nCultivating, managing and maintaining all aspects of relationships with new and existing clients on assigned accounts\nResponsible and accountable for the successful fulfillment of all client contracts within original contract terms from program kickoff through campaign completion.\nManage timelines for all assigned client contracts and keep Client Service Director and Sales partners informed of progress.\nCollaborate with various internal/external teams to develop, iterate, and launch client content. Monitor, measure, and summarize campaign metrics. \nAccurately forecast project deliverables and achieve revenue recognition goals. \nLocation: This role is Remote in the U.S.\nWhat We're Looking For\nWe're excited to meet candidates who have many of the following qualifications:\n5+ years of relevant work experience in account management within the pharmaceutical or healthcare consulting market\nUnderstanding of the pharmaceutical regulatory review process\nClient-facing experience required\nExcellent written and verbal communication\nSuccess working independently and being personally accountable for assigned client accounts\nHighly organized, able to coordinate large amounts of information across multiple projects\nEnthusiasm to help physicians and improve the US healthcare system\nCompensation\nThe anticipated total compensation for this role is $90,667 - $137,520 depending on factors such as experience, skills, location, and internal equity.\nOur total compensation package may include:\nBase salary\nEquity (where applicable)\nQuarterly bonus or incentive compensation (where applicable)\nSpecific compensation details will be discussed during the interview process.\nBenefits\nIn addition to competitive compensation, Doximity offers a comprehensive benefits package for full time employees. Some of our offerings include:\nMedical, dental, and vision insurance\n401(k) with company match\nFlexible paid time off and company holidays\nPaid parental leave\nProfessional development and learning opportunities\nWellness and mental health resources\nRemote work support and home office stipend (where applicable)\nWhy You'll Love Working Here\nAt Doximity, you'll join a mission-driven company where your work has a meaningful impact on healthcare. We believe great ideas come from empowered teams, and we're committed to creating an environment where people can do their best work.\nMake a real impact. Help build products that support over a million healthcare professionals and ultimately improve patient care.\nWork with exceptional teammates. Collaborate with thoughtful, talented colleagues who value curiosity, humility, and continuous learning.\nEnjoy flexibility and trust. We support flexible ways of working and empower employees with the autonomy to own their work.\nGrow your career. Take on meaningful challenges, develop new skills, and shape your career through mentorship and professional development.\nBring your authentic self. We're committed to fostering an inclusive culture where diverse perspectives are welcomed, respected, and celebrated.\nOur Hiring Process & AI Tools\nDoximity may use artificial intelligence (AI)-enabled tools throughout the hiring process to help improve the candidate experience and support our recruiting team. These tools may assist with administrative tasks such as scheduling, general communication, interview coordination, note-taking, or summarizing interview feedback. Human recruiters and hiring managers make all hiring decisions. We are committed to using AI responsibly, transparently, and in accordance with applicable laws.\nEqual Employment Opportunity\nDoximity is proud to be an Equal Opportunity Employer. We are committed to creating an inclusive workplace where everyone can thrive. We consider all qualified applicants without regard to race, color, religion, creed, sex, gender identity or expression, sexual orientation, national origin, ancestry, age, disability, veteran status, genetic information, marital status, or any other characteristic protected by applicable federal, state, or local law.\nIf you require a reasonable accommodation during the application or interview process, please let us know so we can support your participation.","description_format":"text","description_chars":5404,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Home office","Parental leave","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Telemedicine & Virtual Care","Pharma Marketing & Medical Communications","Health & Medical Media"],"lifecycle":[{"event":"open","at":"2026-09-16T17:19:23Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 7 · green card filings: 3","filings_12m":7,"filings_prev_12m":8,"green_card_filings_12m":3,"median_offered_wage_usd":131000,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":38,"band":"fade","label":"Fading","p_open":1,"p_active":0.868,"p_room":0.44,"age_days":70,"expected_fill_days":48,"reasons":["conf:0","velocity","win:tail","crowd:"],"computed_at":"2026-10-27T05:46:45Z"},"pay":{"stated_usd_annual":137520,"is_top_pay":true},"html_url":"https://alion.io/job/doximity-client-success-manager-pharma","json_url":"https://alion.io/job/doximity-client-success-manager-pharma.json","meta":{"generated_at":"2026-10-27T11:54:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14173,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":9275},"rest":"https://alion.io/mcp/rest/get_company?id=9275"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdoximity-client-success-manager-pharma"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdoximity-client-success-manager-pharma"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdoximity-client-success-manager-pharma"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/doximity-client-success-manager-pharma\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdoximity-client-success-manager-pharma"}]}