Document Writer - Port Botany Terminal

DP World is looking for a Document Writer based at our Port Botany Terminal who enjoys turning complex information into clear, practical, and easy-to-use documentation. This is a 2-year Max term contract supporting Engineering, HSE, and Operations teams on optimisation projects, working closely with stakeholders across the business. You will create and maintain documents that support day-to-day operations, compliance requirements, and knowledge sharing.

If you have a strong eye for detail, enjoy working with people, and take pride in producing high-quality content that makes a real difference, we would love to hear from you.

Key Responsibilities -

• Create high-quality documentation including policies, procedures, work instructions, manuals, reports, templates, guides, training materials, and operational documents.
• Translate complex information into clear, concise, and user-friendly content for different audiences.
• Ensure all documentation aligns with organisational standards, branding, terminology, and formatting requirements.
• Work with subject matter experts (SMEs) and stakeholders to gather, validate, and document accurate information.
• Facilitate workshops, interviews, and discussions to capture processes and requirements.
• Maintain document version control, registers, and document management systems.
• Ensure documentation complies with governance, regulatory, legal, and audit requirements.
• Monitor and manage document review cycles to keep content current and accurate.
• Support document retention, archiving, and disposal in line with policy requirements.
• Review and edit documentation for accuracy, clarity, consistency, and usability.
• Identify and implement improvements to documentation standards, templates, and processes.
• Contribute to continuous improvement initiatives through better documentation practices.
• Organise and maintain accessible document repositories and knowledge libraries.
• Support onboarding and training by providing clear, usable documentation and resources.
• Ensure documentation is easy to find, understand, and use across the organisation.

Qualifications, Skills and Experience Required:

• Qualification in Business, Communications, Technical Writing, Information Management, or related field (or equivalent experience)
• Proficiency in Microsoft Office and document management systems
• Training in Technical Writing, Quality, Project Management, or ISO/compliance frameworks is highly desirable.
• Experience developing and maintaining policies, procedures, SOPs, and operational documentation
• Experience working with SMEs and stakeholders to gather, clarify, and translate information
• Strong experience reviewing, editing, and improving professional documentation
• Experience in fast-paced environments managing multiple priorities
• Experience in logistics, ports, mining, transport, or other industrial environments, particularly with safety, compliance, and audit documentation, is highly desirable
• Ability to write clear, practical documentation (SOPs, procedures, manuals, work instructions)
• Ability to simplify complex information into clear, usable content
• Strong attention to detail with excellent proofreading and editing skills
• Understanding of document control, versioning, and records management
• Strong stakeholder engagement and communication skills

About DP World

DP World is reshaping the future of global trade to improve lives everywhere. Operating across six continents with a team of over 125,000 employees, we combine global infrastructure and local expertise to deliver seamless supply chain solutions. From Ports and Terminals to Marine Services, Logistics and Technology, we leverage innovation to create better ways to trade, minimising disruptions from the factory floor to the customer’s door. In Asia Pacific, DP World employs over 15,000 people across 22 geographies. We operate 17 ports and terminals, complemented by a comprehensive suite of end-to-end supply chain solutions - to connect the region to the rest of the world.

WE MAKE TRADE FLOW

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