{"id":348096,"url":"https://alion.io/job/dp-world-manufacturing-it-manager","title":"Manufacturing IT Manager","company":{"id":92853,"name":"DP World","domain":"dpworld.com","url":"https://alion.io/company/dp-world","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":88,"open_postings":67,"ghost_share":0.03,"stale_share":0.582,"repost_share":0.045,"time_to_fill_p50_days":14,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Leadership","role_family":"Leadership","seniority":"lead","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tilburg, Netherlands"],"countries":["NL"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":47000,"max_usd":95000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":92},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false},{"name":"Active Directory","optional":true},{"name":"Azure","optional":true},{"name":"DHCP","optional":true},{"name":"DNS","optional":true}],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-08T20:16:33Z","board_verified":true,"closed_at":null,"days_open":69,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":69},"description":"About the role\nThe Manufacturing IT Manager is responsible for delivering reliable, high-quality IT, System Engineering, and Test Engineering services that support manufacturing operations and overall business objectives.\nThis role focuses on building and leading a collaborative and high-performing team environment, ensuring clarity of expectations, accountability, and consistent execution across functions.\nA key part of the role is maintaining effective communication with stakeholders-both customers and internal teams-by providing transparent updates on priorities, progress, and risks. The Manufacturing IT Manager engages confidently in customer discussions with a strong technical understanding to represent IT operations effectively.\nHow you will contribute\n1. Customer Experience & Service Delivery\nEnsure the consistent delivery of reliable, high-quality, and transparent IT services aligned with customer expectations.\nParticipate in customer meetings (e.g., Ops Reviews, QBRs) and present structured updates on priorities, progress, risks, and outcomes.\nTranslate customer and stakeholder needs into practical, well-defined solutions.\n2. People Leadership & Team Effectiveness\nLead, support, and develop a collaborative team with clear roles, priorities, and expectations.\nFoster teamwork, knowledge sharing, and consistent ways of working across all functions.\nSupport employee growth, engagement, and capability uplift.\nCollaborate with the Manufacturing leadership team to drive improvements across the broader operations environment.\n3. Performance Management & Operational Control\nEstablish and maintain a clear performance management framework with defined KPIs and regular review cycles.\nMonitor performance using data-driven insights to identify gaps and drive corrective actions.\nEnsure operational delivery aligns with customer expectations, quality standards, and broader business goals.\n4. Reporting, Governance & Visibility\nMaintain a standardized reporting structure, including dashboards covering priorities, timelines, status, and updates.\nEnsure consistent tracking and communication of projects, operational priorities, and improvements in governance forums.\nProvide accurate, timely, and well-structured updates to support decision-making and alignment.\n5. Project & Portfolio Delivery\nLead the planning, execution, and delivery of key projects, ensuring progress is monitored, risks are mitigated, and outcomes are achieved.\nCoordinate inputs across requirements, testing, stakeholder management, and dependencies.\nAddress external constraints by ensuring clear follow-up, escalation, and readiness for implementation with documented plans.\nWhat you will bring\nA bachelor’s or master’s degree in Information Technology, Engineering, Computer Science, or a related field.\nStrong knowledge of Windows platforms, products, and relevant enterprise tools (e.g., JIRA for workflows and project tracking).\nDemonstrated ability to lead teams with clarity, structure, and a focus on collaboration, accountability, and performance.\nStrong communication skills with the ability to deliver clear, structured updates and build trusted stakeholder relationships.\nHands-on technical experience supporting stable, secure, and scalable IT environments, including 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