{"id":1729497,"url":"https://alion.io/job/dp-world-operations-supervisor-25","title":"Operations Supervisor","company":{"id":92853,"name":"DP World","domain":"dpworld.com","url":"https://alion.io/company/dp-world","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":94,"open_postings":47,"ghost_share":0,"stale_share":0.426,"repost_share":0.043,"time_to_fill_p50_days":3,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":77000,"period":"year","method":"role_country_seniority_unknown","sample_n":667},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-02T13:38:27Z","employer_posted_date":"2026-10-02","last_verified_at":"2026-10-12T02:05:35Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"The Customer Operations Supervisor is responsible for overseeing the safe, efficient, and professional delivery of daily port and customer service operations. The role leads frontline teams, coordinates vessel turnarounds, manages operational resources, and ensures excellent customer service standards are always maintained. The postholder will monitor performance, support staff development, manage operational disruptions, and ensure compliance with health and safety, security, and company procedures. Working closely with internal departments, ferry operators, contractors, and external stakeholders, the Customer Operations Supervisor plays a key role in delivering a safe, reliable, and customer-focused operation.\nKey responsibilities and duties:\nSupporting the Cluster Port Manager with port projects\nOverseeing annual leave\nOverseeing mid and end of year reviews\nCoordinating sickness review meetings \nActing as Load controller for Isle of Man Sailings\nProvide on the ground support for Isle of Man Operations\nThe ideal candidate will:\nDemonstrates strong leadership skills and leads by example, creating a positive and productive working environment. \nPossesses excellent communication and interpersonal skills, with the ability to engage effectively with colleagues, customers, and stakeholders. \nCan make confident decisions and remain calm under pressure in a fast-paced operational environment. \nHas the ability to motivate, develop, and manage team performance while addressing issues professionally and fairly. \nIs highly organised, proactive, and committed to maintaining safety, compliance, and high operational standards\nDesirable:\nFull UK Driving license\nRight to work in the UK \nAble to obtain security clearance\nIf you have further questions, then please reach out to the hiring manager Miki Lockfor an informal discussion.\nAt P&O Ferries we want you to be you. Not only will that make us stronger but will allow us to bring authenticity to everything we do. We know our customers come from all walks of life and so do our employees. We are all about connecting the world and that starts with finding connections with who you work with.\nWhen we recruit, we want to you to bring your whole self to work, and we are working towards increasing diversity across all of our colleagues. We know we cannot be the best unless we recruit the best regardless of race, gender, sexual orientation, gender identity or expression, lifestyle, age, educational background, national origin, religion, or neurodiversity. #pando","description_format":"text","description_chars":2532,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Annual leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Transportation & Logistics","Logistics","Supply Chain"],"lifecycle":[{"event":"open","at":"2026-10-02T23:27:34Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":92500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":10,"band":"cold","label":"Long shot","p_open":1,"p_active":0.29,"p_room":0.35,"age_days":7,"expected_fill_days":3,"reasons":["conf:1","velocity","win:tail","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/dp-world-operations-supervisor-25","json_url":"https://alion.io/job/dp-world-operations-supervisor-25.json","meta":{"generated_at":"2026-10-12T02:31:40Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":3782,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":92853},"rest":"https://alion.io/mcp/rest/get_company?id=92853"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdp-world-operations-supervisor-25"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdp-world-operations-supervisor-25"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdp-world-operations-supervisor-25"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dp-world-operations-supervisor-25\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdp-world-operations-supervisor-25"}]}