{"id":3118116,"url":"https://alion.io/job/draftkings-lottery-fulfillment-supervisor","title":"Lottery Fulfillment Supervisor","company":{"id":13792,"name":"DraftKings","domain":"draftkings.com","url":"https://alion.io/company/draftkings","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":30,"computed_at":"2026-10-26T05:57:25Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pueblo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":134000,"period":"year","method":"role_country_seniority_unknown","sample_n":15150},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false}],"status":"live","first_seen_at":"2026-10-22T23:09:10Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-26T06:11:10Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas. It’s transforming how we enhance customer experiences, streamline operations, and unlock new possibilities. Our teams are energized by innovation and readily embrace emerging technology. We’re not waiting for the future to arrive. We’re shaping it, one bold step at a time. To those who see AI as a driver of progress, come build the future together.\nThe Crown Is Yours\nAs an Operations Supervisor, you’ll lead a team at the heart of our innovative lottery courier product, Jackpocket. You'll oversee daily lottery courier operations, ensuring smooth and timely ticket order processing to hit production goals. You’ll shape key decisions on personnel management, process development, and operational improvements to maintain excellence. In this fast-growing industry, your leadership will directly impact and elevate the digital lottery courier experience for our customers.\nWhat you’ll do as an Operations Supervisor\nLead the fulfillment center team, managing lottery operations resources and tasks to hit production targets while responding to changing business demands.\n\nServe as the Manager-on-Duty in our fulfillment center and manage shift scheduling, attendance, and employee breaks.\n\nTroubleshoot and resolve operational challenges, including internet outages, power failures, and staffing shortages.\n\nAccurately and promptly handle the redemption of high-value lottery tickets.\n\nManage inventory and ensure office supplies and equipment are ordered as needed.\n\nWhat you’ll bring\nAvailability to support a continuous operation including nights, weekends, and holidays.\n\nA commitment to promoting safety, efficiency, and adherence to industry regulations.\n\nAbility to promote a positive work environment through strong leadership and problem-solving skills.\n\nExperience in fast-paced environments, with a knack for technology and familiarity with common software, including Microsoft Excel.\n\nSelf-starter mentality and sharp attention to detail, with the ability to prioritize and tackle tasks independently.\n\nLeadership experience in recruiting, hiring, training, and motivating employees.\n\nPhysical capability to stand and walk frequently and occasionally lift up to 25 lbs.\n\nJoin Our Team\nWe’re a publicly traded (NASDAQ: DKNG) technology company headquartered in Boston. As a regulated gaming company, you may be required to obtain a gaming license issued by the appropriate state agency as a condition of employment. Don’t worry, we’ll guide you through the process if this is relevant to your role.\nThe US hourly rate for this full-time position is 23.08 USD - 28.85 USD, plus bonus, equity, and benefits as applicable. Our ranges are determined by role, level, and location. The compensation information displayed on each job posting reflects the range for new hire pay rates for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training. Your recruiter can share more about the specific pay range and how that was determined during the hiring process. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. 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