{"id":2172783,"url":"https://alion.io/job/draytek-senior-account-manager","title":"Senior Account Manager","company":{"id":2766389,"name":"DrayTek UK and Ireland","domain":"draytek.co.uk","url":"https://alion.io/company/draytek-co-uk","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Marketing","role_family":"Marketing","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":59000,"max_usd":113000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":8},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-08T00:00:00Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-12T16:47:41Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Job Purpose Summary\nWe are looking for an experienced, results driven sales professional with a proven track record for growing accounts, developing relationships and positioning new vendors and technologies to join our successful Business to Business sales team.\nTo proactively introduce and promote the CMS portfolio of products to new and existing customers.\nYou will be responsible for developing long term relationships at management and director level within your portfolio of customers and proactively ensuring the achievement of sales targets on a daily, monthly and quarterly basis.\nYou will liaise between your customer base and internal CMS teams to ensure the timely and successful delivery of our products and solutions according to customers’ needs.\nYou will be focused on achieving KPIs set in line with the Company’s business strategy and be committed to continuous professional development and learn the key features of the technology that we provide to our customers.\nRole Responsibilities\nAchieve sales targets set each month.\nMaintain an agreed level of input objectives across the CMS systems.\nMeet and exceed agreed performance objectives & KPIs.\nMaximise sales by continually expanding opportunities with upsell & cross selling skills.\nTo pro-actively seek new business (White Space) by prospecting and developing both new and existing customers.\nEnsure CMS is an approved Authorised supplier for your key accounts and manage customer tenders, quotations, frameworks and other requirements to further develop the relationship.\nEnsure that the CMS CRM system is up to date for all communications in relation to your account base and all business opportunities. This includes profiling your customers and developing an awareness of their business structure, key contacts and target markets. \nEnsure accurate and timely management of all quotations, to build a pipeline of opportunities.\nEnsuring that all customers are provided with accurate, proposals, collateral and other information, as required.\nContinually develop your product and technical knowledge, including completion of vendor accreditations.\nEnsure you have an up to date Quarterly Sales Plan, which is clearly communicated, manageable, and measurable by company standards. This will include regular individual reviews with your manager or team leader and the setting of SMART objectives.\nCommunicate and articulate our value proposition and strategy to prospects and customers to differentiate CMS from its competitors. Maintain high levels of customer service ensuring that CMS remains a valued and key supplier.\nAlways act as an ambassador and representative of CMS Distribution to ensure a professional image for the Company. Actively contribute and act as a role model to the CMS values.\nDevelop excellent relationships with allocated customer contacts. Use all CMS sales support resources and departments to maximise the customer's experience. \nAdditional Responsibilities\nSkills & Personal Attributes\n3-4 years’ experience in an Account Management role, preferably in the IT channel\nProven track record of managing and developing IT Resellers\nExcellent interpersonal and communication skills to build effective and successful customer relationships\nOrganised and productive, and able to work to strict deadlines\nQuality conscious with an attention to detail\nExcellent communication skills - ability to communicate eloquently in both written and verbal formats, both face-to-face and remotely. \nAble to take responsibility, ownership and be a trusted team member\nEnthusiastic, self-motivated and confident\nMature, responsible and professional attitude to work\nHas commercial and business awareness with a good level of negotiation and influencing skills\nCan demonstrate their ability to go the extra mile, to exceed expectations. Conscientious and committed, combined with flexibility in attitude and approach\nProficient user of the Microsoft Office suite, particularly Word, PowerPoint and Excel \nKey Traits\nCMS believes that a diverse and inclusive workforce enriches and is integral to the success of our company. 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