{"id":3348265,"url":"https://alion.io/job/dream-operations-manager","title":"Middle School Operations Manager","company":{"id":8978,"name":"DREAM","domain":"dream.com","url":"https://alion.io/company/dream","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"A","score":90,"open_postings":28,"ghost_share":0,"stale_share":0.214,"repost_share":0,"time_to_fill_p50_days":85,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Management","role_family":"Management","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bronx, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":80000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-23T17:02:03Z","employer_posted_date":"2026-10-23","last_verified_at":"2026-11-08T16:28:07Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":16},"description":"Reporting to the Director of Operations, the Operations Manager will be responsible for supporting school-based staff with operational information systems, maintaining and analyzing operational data, supporting student recruitment and enrollment, supporting and managing special projects, and coordinating any network-wide academic or operational purchasing. This is an exciting opportunity for a dynamic and driven individual to develop a range of operations skills in a growing, fast-paced environment.\nResponsibilities\nOffice Management\nServe as a point of contact for the school, including managing the office, greeting families and other visitors, and answering phone calls and emails;\nProvide comprehensive support to overall school operations and cultural practices;\nManage the cleanliness and organization of the operations office;\nEnsure that there is a welcoming and customer service environment.\nInventory Management\nCreate and manage inventory systems that ensures school purchases and stocks required curricular materials (e.g., textbooks, science kits, etc.) and other operational school-wide purchases; \nResponsible for training staff on the ordering system;\nManage inventory to ensure that supplies at the schools are inventoried on a regular basis.\nFacilities Management\nSupport with ensuring facilities issues are raised and addressed in a timely fashion;\nParticipates in regularly scheduled walkthroughs with the Director of Operations to ensure facilities and operational systems are in good working order;\nDevelop and manage systems to uphold aesthetics standards with staff.\nSystems & Processes\nSupport the development and implementation of school-wide systems and procedures that ensure operational excellence within the school. Systems include but are not limited to Transportation, Safety, School Lunch Program, procurement, and compliance tracking; \nManages school-wide systems to ensure successful execution:\nArrival\nDismissal\nAttendance\nSupports the Director of Operations in identifying areas for improvement and helps to continually improve school operations systems and procedures and lead or support with special projects in this area.\nStudent Recruitment\nManage student recruitment, enrollment and re-enrollment process under the guidance of the Director of Operations;\nManage the outreach and communication to prospective and accepted families;\nManage the outreach and communication to current DREAM families to support with re-enrollment process; \nCreate and manage the Family Referral Process, including current family outreach regarding referral process, referral data collection, and outreach to submitted;\nPlan and execute family engagement events under the guidance of the Director of Operations; \nManage enrollment and re-enrollment data, including wait list management and student discharges, to ensure campus meets and maintains grade level enrollment targets;\nPlan and execute logistics for student recruitment events including but not limited weekend and after-hours events.\nAdministration\nManage scholar information data systems and ensures all platforms are up-to-date and accurate (Powerschool, ATS, SchoolMint);\nConduct data entry and analyze and report on operations data, including data required for school, board and regulatory reporting; \nManage the maintenance and execution of centralized systems, such as distributing student MetroCards, uniforms and any other materials along with coordinating school food services for staff and scholars;\nSupport with planning and implementation of team-wide events, from professional development to team-building to org-wide occasions;\nSupport the Director of Operations with special projects as needed, and serve as point person for all special projects work.\nAssessment Administration\nReceive, inventory, print, secure, and distribute all paper assessments;\nPrepare assessment materials for distribution (i.e. testing bins);\nCoordinate pickup and drop off of state exams, Regents, and/or AP exams and electronic set-up verification for any electronic assessments such as MAP;\nSupport with monitoring the testing environment and students. Ensure testing procedures and regulations are followed; \nCollect and account for all testing materials, test scoring, and data roll up for the school instructional team as needed;\nManage the set-up request for facilities, student meal request, and outsourced staff meals orders.\nEvent & Trip Management\nCollaborate with the Director of Operations to manage the logistics, planning, and implementation of team-wide events, including but not limited professional development sessions, team-building events, and org-wide occasions. \nTalent Management\nSupport in the training and onboarding of new staff;\nSupport in the yearlong training and development of coordinators;\nSupport with the coaching and feedback of operations coordinators.\nQualifications\nBachelor’s degree, required;\nAt least 2 years of administrative experience, preferably in schools or a non-profit setting, required;\nBilingual Spanish/English, preferred;\nKnowledge of and experience with school facilities and relevant technologies (e.g. Google Suite, PowerSchool, DeansList), a plus;\nExcellent written, oral, and interpersonal communication skills;\nStrong commitment to customer service and understanding of the importance of administrative functions to the organization's mission;\nOutstanding dependability, with a commitment to being on-time and prepared;\nCollaborative team-player;\n“Whatever it takes” attitude and a willingness to change priorities at a moment’s notice;\nStrong computer skills, including a high degree of proficiency with Microsoft Word, Excel and Google Suite;\nA strong belief in the mission and values of DREAM, including the desire to make a difference in the lives of our students, families, and community.\nPhysical Demands of Position\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities and functions of the job and are not meant to be all inclusive.\nReasonable accommodation may be made to enable individuals with disabilities to perform the essential responsibilities and functions of the job.\nUnless reasonable accommodations can be made, while performing this job the staff member shall:\nStand, walk, bend, reach overhead, lift heavy objects, work in tight spaces\nReach with hands and arms and use hands and fingers to handle objects and operate tools, computers, and/or controls\nUse close vision, color vision, peripheral vision and depth perception along with the ability to focus vision\nBenefits and Paid Time Off\nWe offer comprehensive benefits including:\nFlexible Medical Health Plans, subsidizing the majority of costs for the employee, their spouse/domestic partner and children;\nThe ability to select between a variety of medical plans according to what best suits the employee’s needs;\nDental and vision plans;\nDisability benefits;\nLife insurance;\nUp to 12 weeks fully paid of Parental Leave;\nFlexible spending account options;\nPre-tax commuter benefits (parking and transit);\nFitness and entertainment discounts;\nA variety of support through our employee assistance program (EAP);\n403(b) retirement plan with employer match starting at 4% after one year, with increases tied to DREAM tenure;\nReferral, performance, and tenure milestone bonuses;\nDiscounted school meals through our in-house Scratch Food Program;\nTuition reimbursement support;\nAccess to a professional development fund;\nSchool-based 12-month employees have approximately 48 days off throughout the school year including holidays, school breaks, personal days, and wellness days.\nBenefits are subject to change.\nCompensation\nDREAM offers a competitive salary commensurate with relevant experience with the potential for an annual performance-based increase. The incoming salary range for this position is $80,000 to $90,000 per year. New hires are typically brought into the organization at a salary closer to the start of the range depending on qualifications, internal equity, and the budgeted amount for the role. All staff are eligible for annual performance-based increases. 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