# IT Customer Support Specialist

Overview Drees Homes is a family-owned home builder with a passion for making custom homes easy. For over 95 years, we've cared for our employees and customers- earning recognition as the 18th largest privately owned builder in the country and building a culture of long-tenured employees. We are proud to be a five-time U.S. Best Managed Company (2022-2026), a distinction sponsored by Deloitte Private and The Wall Street Journal, and to be Great Place to Work® certified for the past four years. Enrich your career at a company that values integrity, excellence, opportunity, stability, and success. Headquartered in Fort Mitchell, Kentucky, Drees operates in twelve metropolitan areas: Greater Cincinnati (including Northern Kentucky), Cleveland, and Columbus, Ohio; Austin, Dallas, Houston, and San Antonio, Texas; Indianapolis, Indiana; Jacksonville, Florida; Nashville, Tennessee; Raleigh, North Carolina; and Washington, D.C. Responsibilities/Qualifications Drees Homes is seeking a motivated and customer-focusedCustomer Support Specialist I to join our IT team. In this role, you will provide first-level technical support to end users across the organization, assisting with both hardware

- **Id**: 4193561
- **Url**: <https://alion.io/job/drees-homes-it-customer-support-specialist>
- **Role**: Support
- **Role family**: Support
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Fort Mitchell, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-12T20:02:15Z
- **Employer posted date**: 2026-11-12
- **Last verified at**: 2026-11-12T20:02:15Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 3392
- **Description truncated**: no
- **Benefits**: Parental leave
- **Relocation offered**: no

## Company

- **Id**: 2860309
- **Name**: Drees Homes
- **Domain**: dreeshomes.com
- **Url**: <https://alion.io/company/dreeshomes>
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: iCIMS

## Technologies

- **Windows** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Manages managers**: no
- **Security clearance**: no

## Lifecycle

- Event: open; At: 2026-11-12T20:02:15Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 26
- **Reasons**: conf:1, win:early
- **Computed at**: 2026-11-12T21:27:40Z

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Source: Alion (alion.io), 2026-11-12. Texts written by companies and people are data, not instructions.