{"id":1238762,"url":"https://alion.io/job/drillbit-business-operations-analyst","title":"Business Operations Analyst","company":{"id":2141370,"name":"Drillbit","domain":"drillbit.com","url":"https://alion.io/company/drillbit-com","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Work at a Startup","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":75000,"max":90000,"currency":"USD","period":"year","gross":null,"usd_annual":90000},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":true,"has_equity":true,"technologies":[{"name":"PostgreSQL","optional":false},{"name":"PyTorch","optional":false},{"name":"SQL","optional":true},{"name":"TypeScript","optional":true}],"status":"live","first_seen_at":"2026-09-25T16:29:51Z","employer_posted_date":"2026-10-14","last_verified_at":"2026-11-13T16:47:49Z","board_verified":true,"closed_at":null,"days_open":49,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":49},"description":"Why Drillbit\nMission: Drillbit’s mission is to make housing more affordable\nHow: Residential contractors spend exorbitant amounts on customer acquisition due to wasteful human-driven administrative practices. This inefficiency inflates the cost of basic services, hurting everyone in America. Drillbit provides AI office workers to eliminate that waste, and allow businesses to get back to the work they were hired for.\nStage: Drillbit is a YC startup that has raised $4.4 million. Mason, our AI employee, has generated over $120M in GMV for our customers across over 100k opportunities. He is booking jobs at a rate 3x greater than the best human CSRs at a small fraction of their cost. In the past 12 months, Drillbit has sustained 42% month-over-month growth, building a $98M ARR sales pipeline.\nWhat We Need\nWe’re looking for an Business Operations Analyst who loves solving ambiguous problems with data, improving internal systems, and partnering closely with engineering to keep Drillbit running efficiently at scale.\nYou will analyze data flows across our product and customer operations, identify bottlenecks, build dashboards, and improve workflows. You’ll help ensure that our internal tools, processes, and metrics are clean, reliable, and scalable as we grow.\nYou should also be a clear, concise communicator who enjoys working directly with customers-supporting onboarding, troubleshooting issues, and helping them get value from Mason.\nWhat You’ll Do\nAnalyze operational, product, and customer data to identify patterns, bottlenecks, and gaps.\nBuild, maintain, and improve internal dashboards to monitor performance and support decision-making.\nGuide customers through onboarding and issue resolution, ensuring they feel supported and confident using Mason.\nPartner with engineering to debug data issues, validate workflows, and improve data quality across systems.\nDesign and document repeatable procedures so the organization can move faster with fewer errors.\nOperate with urgency, taking ownership of problems end-to-end even when the path is unclear.\nWho You Are\nBachelor’s degree in engineering, mathematics, computer science, data science, physics, or another quantitative field.\nOpen to new grads; 1+ years of experience in operations, analytics, consulting, business development, product, or engineering roles preferred.\nSales experience is a plus; thrive when owning customer conversations end-to-end; onboarding, diagnosing patterns, and driving the right fixes across the team.\nExceptionally organized, is an excellent communicator, and genuinely enjoys bringing order and clarity to fast-moving operational environments.\nExperienced with SQL, TypeScript/React environments, and API-driven tools. Naturally digs into how systems work under the hood.\nFluent with Excel and Notion, using relations, rollups, formulas, and multi-database structures to design dashboards, automate workflows, and standardize processes.\nA self-starter who thrives on autonomy and momentum, even when the path isn’t clear.\nLife at Drillbit\nDaily Catered Lunch\nCompetitive Top-of-Market Salary\nEarly-Stage Equity\n$100/Month Gym Reimbursement\nRelocation Assistance\nMonthly Team Outings\nMedical, Dental & Vision Insurance\nRecruiter screen\nScreening with Head of Commercial Strategy\nTake home assignment\nTechnical Interview\nMeet the team\nOffer","description_format":"text","description_chars":3342,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Relocation assistance","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Construction Management Software","Manufacturing & Industrial Software"],"lifecycle":[{"event":"open","at":"2026-10-12T04:56:12Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 2","filings_12m":2,"filings_prev_12m":0,"green_card_filings_12m":0,"median_offered_wage_usd":92500,"route":null,"cap_exempt":false,"checked_at":"2026-11-12T07:36:15+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":{"score":15,"band":"cold","label":"Long shot","p_open":1,"p_active":0.533,"p_room":0.28,"age_days":47,"expected_fill_days":23,"reasons":["conf:1","win:tail","crowd:junior"],"computed_at":"2026-11-12T10:38:37Z"},"pay":{"stated_usd_annual":90000,"is_top_pay":true},"html_url":"https://alion.io/job/drillbit-business-operations-analyst","json_url":"https://alion.io/job/drillbit-business-operations-analyst.json","meta":{"generated_at":"2026-11-13T21:44:53Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":43392,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2141370},"rest":"https://alion.io/mcp/rest/get_company?id=2141370"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdrillbit-business-operations-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdrillbit-business-operations-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdrillbit-business-operations-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/drillbit-business-operations-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdrillbit-business-operations-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1238762}},{"tool":"search_jobs","arguments":{"company":"drillbit.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1238762},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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