Management Trainee - Operations

Job Summary:

The Management Trainee - PTL (Part Truckload) Operations will be responsible for supporting and optimizing the day-to-day operations of the PTL logistics segment. This role involves working closely with the operations team to ensure efficient cargo handling, timely delivery, and adherence to a 24-hour turnaround time (TAT). The trainee will gain hands-on experience in logistics operations and will be prepared for future leadership roles within the company.

Duties & Responsibilities:

• Assist in the planning, coordination, and execution of PTL operations to ensure timely and efficient delivery of goods.
• Track shipments and monitor their progress to ensure compliance with the 24-hour TAT. Generate and analyse reports on operational performance.
• Communicate with customers to provide updates on shipment status and address any inquiries or issues promptly.
• Identify areas for process improvement within PTL operations and work with the team to implement solutions.
• Coordinate with drivers, warehouse staff, and other team members to ensure smooth operations and timely deliveries.
• Ensure adherence to company policies, industry regulations, and safety standards.
• Maintain accurate and up-to-date records of shipments, operational activities, and customer interactions.
• Assist in resolving operational issues and delays, ensuring minimal disruption to the supply chain.
• Work closely with other departments, such as sales, customer service, and finance, to ensure integrated and efficient operations.

Skills & Qualifications:

• • Bachelor’s degree/ Diploma in Logistics & Supply Chain Management or related field (Freshers).
  • Internship experience in logistics or supply chain management is a plus.
• Proficiency in Microsoft Office Suite, particularly Excel. Familiarity with logistics software and tools is an advantage.
• Excellent verbal and written communication skills.
  • Strong organizational and time management skills with the ability to manage multiple tasks simultaneously.
  • Strong analytical and problem-solving abilities.
  • High level of attention to detail and accuracy in documentation and reporting.
  • Demonstrated ability to provide excellent customer service and manage customer expectations.
  • Ability to work in a fast-paced, dynamic environment and adapt to changing priorities.