{"id":3033434,"url":"https://alion.io/job/drivetime-manager-dealer-services","title":"Manager, Dealer Services","company":{"id":2430651,"name":"DriveTime","domain":"drivetime.com","url":"https://alion.io/company/drivetime-com","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":13,"ghost_share":0,"stale_share":0.769,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Sales","role_family":"Sales","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Dallas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":79000,"max_usd":169000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4349},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-21T20:51:22Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-03T12:09:27Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"What’s Under the Hood\nGoFi is an AI-centric, licensed auto finance company built for a digital-first world. Built upon an entirely cloud-based infrastructure, GoFi provides a highly scalable next-gen lending platform that enables the best brands to deliver the best customer experience. GoFi powers solutions ranging from traditional turn-down finance arrangements to fully integrated co-branded finance and digital retail partnerships. GoFi is based in Dallas, TX.\nThat’s Nice, But What’s the Job?\nIn short, this role is responsible for leading the Dealer Services function and driving operational excellence across dealer onboarding, dealer maintenance, and dealer collections. As a senior leader, you'll build and develop high-performing teams, establish scalable processes and controls, improve operational effectiveness, and deliver a seamless dealer experience. This position combines strategic leadership with hands-on operational oversight, requiring someone who can develop people, drive accountability, standardize processes, and lead continuous improvement efforts that support business growth and performance.\nIn Long, as the Manager, Dealer Services, you will be responsible for:\nLeading daily operations across dealer onboarding, dealer maintenance, and dealer collections teams.\nDriving departmental performance through clear expectations, accountability, and effective performance management.\nMonitoring operational metrics and identifying opportunities to improve productivity, quality, and service delivery.\nImplementing management routines, reporting frameworks, and operational oversight processes.\nCoaching, developing, and mentoring managers and team members to build a culture of accountability and continuous improvement.\nRecruiting, hiring, onboarding, and training talent to support departmental goals.\nBuilding leadership capability and succession plans to ensure long-term organizational stability.\nDeveloping, documenting, and maintaining standard operating procedures (SOPs) that support consistent execution and strong controls.\nEnsuring processes remain current, compliant, and aligned with evolving business needs.\nIdentifying process gaps and implementing governance practices that drive operational consistency.\nLeading workflow optimization and continuous improvement initiatives that reduce inefficiencies and improve team effectiveness.\nUsing operational data, employee feedback, and performance trends to identify root causes and implement sustainable solutions.\nPartnering with Operations, Technology, Product, Compliance, Risk, and other stakeholders to support business objectives and operational initiatives.\nCommunicating departmental performance, risks, resource needs, and improvement opportunities to leadership.\nSupporting implementation of new systems, processes, and business initiatives while maintaining operational continuity.\nSo What Kind of Folks Are We Looking For?\nA hands-on leader who enjoys building structure, developing people, and driving results.\nSomeone who naturally creates accountability while fostering collaboration and teamwork.\nA strategic thinker who can balance day-to-day operations with long-term process improvements.\nAn effective communicator who can influence stakeholders across multiple levels of the organization.\nA problem solver who thrives in fast-paced, deadline-driven environments and enjoys tackling operational challenges.\nA leader who embraces continuous improvement and seeks opportunities to simplify processes and enhance the customer and dealer experience.\nA professional who can navigate change successfully while maintaining focus on business priorities and team engagement.\nThe Specifics.\n5+ years of leadership or management experience.\n5+ years of experience in financial services, preferably within Auto Finance.\nDemonstrated experience leading operational teams, including employee development, performance management, and workforce planning.\nExperience managing multiple functional areas and delivering results in a high-volume, deadline-driven environment.\nProven success developing and implementing SOPs, operational controls, and governance frameworks.\nExperience leading process improvement initiatives and driving measurable operational outcomes.\nStrong analytical, organizational, problem-solving, and decision-making skills.\nAbility to leverage reporting and performance metrics to identify trends and drive accountability.\nExcellent written and verbal communication skills.\nAbility to effectively lead through change and manage competing priorities.\nBachelor's degree preferred or equivalent combination of education and relevant experience.\nNice To Have\nPrevious experience leading dealer services, dealer operations, onboarding, maintenance, collections, or related operational functions.\nExperience partnering with Product, Technology, Compliance, and Risk teams on process and system enhancements.\nBackground in operational transformation, workflow optimization, or continuous improvement methodologies.\nSo What About the Perks? Perks matter\nMedical, dental, and vision, oh my! DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage. \n But Wait, There’s More. 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.\nGrowth Opportunities. You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.\nTuition Reimbursement. We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.\nWellness Program. Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!\nGratitude is Green. We offer competitive pay across the organization, because, well… money matters!\nGame Room. Gimme a break - no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.\nIn-House Gym. We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!\nEnjoy Social Events? Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out! \nWe Care and Value YOU! Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more! \n Paid Time Off. Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!\nAnything Else? Absolutely.\nDriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!\nHiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.\nAnd when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!","description_format":"text","description_chars":7757,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Life insurance","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Leasing, Auto & Equipment Finance","Car Dealerships"],"lifecycle":[{"event":"open","at":"2026-10-21T20:51:22Z"}],"visa":[],"liveness":{"score":57,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":0.9,"age_days":12,"expected_fill_days":28,"reasons":["conf:4","stale_co","velocity","win:mid"],"computed_at":"2026-11-03T05:54:40Z"},"pay":null,"html_url":"https://alion.io/job/drivetime-manager-dealer-services","json_url":"https://alion.io/job/drivetime-manager-dealer-services.json","meta":{"generated_at":"2026-11-04T02:38:09Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4034,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2430651},"rest":"https://alion.io/mcp/rest/get_company?id=2430651"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdrivetime-manager-dealer-services"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdrivetime-manager-dealer-services"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdrivetime-manager-dealer-services"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/drivetime-manager-dealer-services\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdrivetime-manager-dealer-services"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3033434}},{"tool":"search_jobs","arguments":{"company":"drivetime.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3033434},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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