Business Analyst - Customer Platform
Confirmed on the employer's own hiring board on Oct 10, 2026. First seen by Alion on Jul 1, 2024.
What you'll do
Build a deep understanding of various business models for SaaS businesses. Map those business models with specific customers.
Directly work with customers and build their operating and financial plan using best of the breed practices.
You will be responsible for onboarding customers on to Drivetrain platform. You will develop an understanding of how customers' data is spread across and manage the data pipeline to bring all this data together.
Proficient in writing complex SQL queries to manipulate and consolidate multiple data sources for dashboarding and analytical purposes.
You will map out all key KPIs that are important for the customer to drive their business and map it with the data.
You will come up with insights on how KPIs are impacting a company's progress.
You will be the first point of contact for everything about data.
You will have a chance to start owing customer relationships and be the face of Drivetrain.
You get to work on a cutting-edge data processing stack.
As an early team member, you’ll help shape our company culture, practices, and product.
We'd love to meet someone who
Has strong analytical skills and a structured problem-solving approach.
Has knowledge of SQL and databases.
Is aspirational, self-driven, and proactive.
Has excellent communication skills.