{"id":860045,"url":"https://alion.io/job/drivewhip-sales-manager","title":"Sales Manager","company":{"id":673785,"name":"Drivewhip","domain":"drivewhip.com","url":"https://alion.io/company/drivewhip","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"middle","employment_type":null,"work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico City, Mexico"],"countries":["MX"],"hiring_countries":["MX"],"hiring_countries_total":1,"salary":{"min":700,"max":900,"currency":"USD","period":"week","gross":null,"usd_annual":46800},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Slack","optional":true}],"status":"live","first_seen_at":"2026-09-01T21:21:15Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-26T10:18:02Z","board_verified":true,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"This is a remote position.\nPosition Summary: \nDriveWhip is reinventing car access for rideshare drivers, providing reliable, well-maintained rental vehicles that empower gig workers to hit the road and start earning fast. We are seeking a proactive, people-first Sales Manager to lead our driver onboarding and sales outreach team.\nThis role combines hands-on sales and account management responsibilities - serving as a key point of contact for newly approved drivers - with team leadership, workflow oversight, and performance management. The Sales Manager will actively support the driver conversion pipeline (outreach, onboarding, and pickup coordination) while ensuring the broader team meets daily production goals, quality standards, and turnaround expectations.\nThe ideal candidate is a strong communicator and closer who is also highly organized, analytical, and comfortable leading a team within a fast-paced startup environment. \nEssential Duties and Responsibilities (include, but are not limited to the following):\nDriver Sales, Onboarding & Outreach\nCall, text, and email newly approved drivers to schedule vehicle pickups and drive conversion\nConduct introductory calls to explain DriveWhip benefits and guide drivers through next steps\nAssist drivers in completing credit card authorization forms and submitting deposits\nSend and manage weekly rental invoices and upfront deposit payments\nFollow up with inactive and unbooked leads to maximize approved-driver conversion rate\nAppointment & Pickup Coordination\nSchedule vehicle pickups, including assigning VINs and confirming logistics\nLead orientation sessions covering DriveWhip policies, procedures, and expectations\nMonitor and follow up on late rentals and no-shows (e.g., missed pickup appointments)\nManage win-back campaigns for drivers who have been inactive for several weeks or months\nDriver Qualification Support\nPartner with the Applications team to verify required onboarding documents, including driver's licenses, insurance, and rideshare account standing, before pickup\nFlag eligibility concerns, discrepancies, or high-risk applications for escalation and review\nProvide support for general driver issues such as mechanical problems, towing, or policy questions\nTeam Oversight & Performance Management\nMonitor daily agent productivity, workflow completion, and outreach/conversion output\nTrack team KPIs and ensure agents are consistently moving leads and drivers through each stage\nIdentify workflow bottlenecks, quality concerns, or operational inefficiencies and escalate them to management\nProvide day-to-day guidance, coaching, and support to sales and onboarding team members\nReinforce accountability, consistency, and adherence to company SOPs\nWorkflow & Operational Management\nOversee team lead and driver pipelines to ensure timely progress across all onboarding stages\nMaintain accurate reporting, notes, and tracking within internal systems and CRM platforms\nCoordinate with cross-functional teams including Applications, Compliance, HR, and Fleet Operations\nAssist management in identifying operational improvements and implementing process enhancements\nAdapt quickly to changing workflows, policies, and operational priorities in a startup environment\nQualifications Required:\n3+ years of experience in sales, account management, onboarding, or operations\nPrevious leadership, supervisory, or team lead experience preferred\nExperience working in high-volume, process-driven environments\nStrong analytical and decision-making skills\nExperience tracking productivity metrics and team performance\nComfortable reviewing sensitive information and making judgment-based decisions\nExperience using CRM systems, spreadsheets, and workflow management tools\nFamiliarity with rideshare platforms (Uber, Lyft) is a bonus\nFluent or highly proficient in English\nKey Performance Indicators (KPIs) \nCall / SMS / Email volume\nConversion rate (% of approved drivers getting into cars)\nCustomer Satisfaction Score (CSAT)\nQuality Assurance (QA) performance\nTeam productivity and turnaround-time metrics\nSkills and Abilities:\nStrong verbal and written communication skills, with a customer-centric, closer mindset\nStrong leadership and team management skills\nHighly organized with exceptional attention to detail\nAbility to balance personal sales workload with supervisory responsibilities\nProcess-oriented with a focus on accountability and operational efficiency\nSelf-motivated, proactive, and dependable\nCalm under pressure and capable of managing competing priorities\nAdaptable and flexible within a fast-moving startup environment\nWhy Whip?:\nBe part of a mission-driven startup changing the way gig workers get on the road\nLead a high-impact team at the center of the driver conversion pipeline\nOpportunity for growth in a rapidly expanding company\nSupportive and collaborative team environment\nWork Environment:\nTypical work environment includes desktop computing work using typical desktop computing equipment (laptop, keyboard, mouse, monitors, desk, chair) in an office environment and/or remote workspace environment.\nSalary: $700-$900 USD bi-weekly\nPhysical Demands:\nAbility to sit and use typical desktop computing workspace equipment - e.g. mouse, keyboard, monitor, phone - for extended periods of time.\nManual dexterity to operate a typical desktop computing workstation.\nAbility to communicate both verbally and in writing, using virtual meeting and communication tools such as email, Google Meet, and Slack.\nAbility to lift and carry up to 15 pounds, if required.\nReasonable accommodations will be made for qualified individuals with disabilities.","description_format":"text","description_chars":5639,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Fleet Management","Auto Repair & Service"],"lifecycle":[{"event":"open","at":"2026-09-13T09:27:09Z"}],"visa":[],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.401,"p_room":0.35,"age_days":54,"expected_fill_days":20,"reasons":["conf:3","win:tail"],"computed_at":"2026-10-26T05:57:25Z"},"pay":{"stated_usd_annual":46800,"is_top_pay":false},"html_url":"https://alion.io/job/drivewhip-sales-manager","json_url":"https://alion.io/job/drivewhip-sales-manager.json","meta":{"generated_at":"2026-10-26T14:15:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":19633,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-27T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":673785},"rest":"https://alion.io/mcp/rest/get_company?id=673785"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdrivewhip-sales-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdrivewhip-sales-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdrivewhip-sales-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/drivewhip-sales-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdrivewhip-sales-manager"}]}