{"id":2607168,"url":"https://alion.io/job/dropboxusercontent-labor-employee-relations-manager","title":"Labor & Employee Relations Manager","company":{"id":184999,"name":"Dropboxusercontent","domain":"dropboxusercontent.com","url":"https://alion.io/company/dropboxusercontent","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Jobvite","truth_index":null},"role":"HR","role_family":"HR","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Memphis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":110000,"max":115000,"currency":"USD","period":"year","gross":null,"usd_annual":115000},"salary_estimate":null,"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-15T10:08:22Z","employer_posted_date":"2026-10-15","last_verified_at":"2026-10-15T13:31:10Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Description\nEFFECTIVE DATE:September 2026\nFLSA:Exempt\nJOB TITLE:Labor & Employee Relations Manager\nDEPARTMENT:Human Resources\nREPORTS TO:Chief Human Resources Officer\nPAY RANGE: $110,000-115,000\nThe Memphis Area Transit Authority (MATA) is seeking an experienced Labor & Employee Relations Manager to join its Human Resources leadership team. Reporting directly to the Chief Human Resources Officer, this position will lead the day-to-day administration of MATA’s labor and employee relations function and serve as a trusted advisor to leaders across the organization. This position is an in-office role based in Memphis, TN, and does not offer remote or hybrid work.\nThe ideal candidate brings significant experience working in a unionized environment, strong knowledge of collective bargaining agreement administration, and demonstrated expertise in workplace investigations and complex employee relations matters. This role requires someone who can navigate challenging workplace issues with sound judgment, credibility, objectivity, and professionalism while building productive relationships with leaders,employees, and union representatives.\nKEYRESPONSIBILITIES:\nAdminister and interpret collective bargaining agreements and advisemanagement regarding contract provisions, past practices, work rules, and labor relations matters.\nServe as a primary Human Resources liaison with union representatives and help foster effective labor-management relationships.\nManage the grievance process, including investigation, research, preparation of management responses, grievance meetings, and monitoring contractual timelines.\nServe as a key member of MATA’s collective bargaining team and supportpreparation for and conduct of labor negotiations, including research, data analysis, proposal development, bargaining documentation, and preparation of management proposals and counterproposals.\nCoordinate labor-management meetingsand ensure appropriate preparation, documentation, and follow-up.\nLead timely, thorough, objective, and well-documented workplace investigations involving bargaining-unit and non-bargaining-unit employees.\nAdvise managers and supervisors regarding employee relations matters, disciplinary actions, workplace conduct, attendance, policy interpretation, and appropriate documentation.\nReview significant disciplinary and employment actions for consistency with collective bargaining agreements, organizational policies, established practices, and principles of progressive discipline.\nCoach and train leaders on labor and employee relations practices, grievance handling, investigations, documentation, progressive discipline, and contract administration.\nMaintain effective case management processes and analyzegrievances, investigations, disciplinary actions, and other labor and employee relations activity to identify trends, risks, and opportunities for improvement.\nPartnerwith the CHRO, Legal, Compliance, Operations, and other stakeholders on complex or high-risk labor and employee relations matters.\nMINIMUM QUALIFICATIONS:\nBachelor’s degree in Human Resources, Labor Relations, Industrial Relations, Business Administration, Public Administration, or a related field required. A combination of relevant education and substantial directly related experience may be considered in lieu of the degree requirement.\nMinimum of seven(7) years of progressively responsible Human Resources, employee relations, and/or labor relations experience.\nSignificant experience working in a unionized environment and administering collective bargaining agreements is required.\nDemonstrated experience handling grievances, employee discipline, workplace investigations, and complex employee relations matters is required.\nStrong knowledge of labor and employment laws and employee relations practices.\nStrong investigative, analytical, written and verbal communication, conflict management, and problem-solving skills.\nDemonstrated ability to handle sensitive and complex matters with confidentiality, professionalism, objectivity, and sound judgment.\nPREFERREDQUALIFICATIONS:\nExperience participating in or directly supporting collective bargaining negotiations.\nExperience in public transportation, the public sector, government, or another highly regulated and unionized environment is preferred.\nSHRM-CP, SHRM-SCP, PHR, SPHR, or other Human Resources or labor relations certification preferred.\nWhat We’re Looking For\nWe are looking for a collaborative, experienced labor and employee relations professional who can balance strong relationships with accountability, approach complex issues objectively, and provide leaders with practical and credible guidance. The successful candidate will be comfortable operating in a dynamic environment, managing multiple priorities, and helping strengthen labor and employee relations practices across the organization.","description_format":"text","description_chars":4878,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Government"],"lifecycle":[{"event":"open","at":"2026-10-15T10:08:22Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:1","win:early"],"computed_at":"2026-10-15T14:45:06Z"},"pay":{"stated_usd_annual":115000,"is_top_pay":false},"html_url":"https://alion.io/job/dropboxusercontent-labor-employee-relations-manager","json_url":"https://alion.io/job/dropboxusercontent-labor-employee-relations-manager.json","meta":{"generated_at":"2026-10-15T14:45:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":22436,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":184999},"rest":"https://alion.io/mcp/rest/get_company?id=184999"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdropboxusercontent-labor-employee-relations-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdropboxusercontent-labor-employee-relations-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdropboxusercontent-labor-employee-relations-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/dropboxusercontent-labor-employee-relations-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdropboxusercontent-labor-employee-relations-manager"}]}