{"id":2943081,"url":"https://alion.io/job/drw-systems-support-engineer-uat-development","title":"Systems Support Engineer (UAT & Development)","company":{"id":58537,"name":"DRW","domain":"drw.com","url":"https://alion.io/company/drw","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":155,"ghost_share":0.168,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":75,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Support","role_family":"Support","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":175000,"currency":"USD","period":"year","gross":null,"usd_annual":175000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"AI Agents","optional":false},{"name":"AWS","optional":false},{"name":"Bash","optional":false},{"name":"Claude Code","optional":false},{"name":"Docker","optional":false},{"name":"Grafana","optional":false},{"name":"JavaScript","optional":false},{"name":"Kubernetes","optional":false},{"name":"Linux","optional":false},{"name":"OpenAI Codex","optional":false},{"name":"Prometheus","optional":false},{"name":"Python","optional":false},{"name":"RabbitMQ","optional":false},{"name":"Splunk","optional":false}],"status":"live","first_seen_at":"2026-10-20T17:21:46Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-23T01:59:51Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":0,"flags":["company_stale"],"days_open":1},"description":"DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk.\nHeadquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets.\nWe operate with respect, curiosity and open minds. The people who thrive here share our belief that it’s not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus.\nAs a Systems Support Engineer, you will help ensure the stability, reliability and production parity of non-production environments. You will work closely with development, QA, release management and production operations teams to make sure these environments match production closely, stay available and support high-quality releases.\nYou will help reduce outages, and build systems and processes that engineers, testers and stakeholders can trust while contributing to a collaborative culture.\nQualifications & Skills\nBachelor’s degree in computer science, engineering, or related STEM field\n2+ years of experience managing and troubleshooting Linux-based Demonstrated knowledge of network communications, including use of multicast networking Experience applying operational best practices in Dev and UAT settings\nExperience with incident response and root cause analysis\nPrior experience supporting electronic trading systems preferred. Ability to coordinate multiple priorities under time pressure Excellent written and verbal stakeholder communication skills\nExperience with scripting / automation using languages such as Python, Bash, Go, Java, or JavaScript\nCompetence in a broad range of technologies, spanning cloud platforms, containerization, monitoring/alerting systems, and distributed messaging platforms (e.g., AWS, Kubernetes, Docker, Splunk, Prometheus, Grafana, RabbitMQ)\nExposure to AI coding assistants and agentic tools (e.g., Claude Code, Codex), including hands-on experience using them to automate operational tasks or accelerate development and troubleshooting\nWhat You’ll Be Working On\nIncreasing and maintaining parity between lower and production environments by standardizing tooling, infrastructure and configurations\nImplementing monitoring, alerting and incident response for UAT and Development Reducing environment downtime and improving reliability during testing\nTracking and reporting on environment performance, including outage metrics and improvements delivered\nCollaborating with production operations and development teams to share best practices and ensure consistent operations\nEnsuring the status and stability of lower environments to deliver operational excellence\nWhat we Value:\nIntent over Instruction: We set goals; you determine the best way to achieve them\nReliability & Accountability: You own your domain and follow through on commitments\nContinuous Improvement: You’re always looking for ways to align, monitor, and optimize environments\nCollaboration: You build strong partnerships across teams and disciplines\nAbout You:\nYou enjoy diagnosing problems and thinking creatively about solutions\nYou enjoy hands-on operational problem-solving and are curious about the bigger picture\nYou thrive in fast-moving delivery pipelines where uptime and stability are mission-critical\nYou are enthusiastic and keen to learn; you learn by doing and feel comfortable diving into unfamiliar technology\nThe annual base salary range for this position is $115,000 to $175,000 depending on the candidate’s experience, qualifications, and relevant skill set. The position is also eligible for an annual discretionary bonus. In addition, DRW offers a comprehensive suite of employee benefits including group medical, pharmacy, dental and vision insurance, 401k (with discretionary employer match), short and long-term disability, life and AD&D insurance, health savings accounts, and flexible spending accounts.\nFor more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at https://drw.com/privacy-notice.\nCalifornia residents, please review the California Privacy Notice for information about certain legal rights at https://drw.com/california-privacy-notice.\n[#LI-TL1]","description_format":"text","description_chars":4710,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Vision insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Hedge Funds & Alternative Investments"],"lifecycle":[{"event":"open","at":"2026-10-20T17:57:11Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":75,"reasons":["conf:2","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":175000,"is_top_pay":true},"html_url":"https://alion.io/job/drw-systems-support-engineer-uat-development","json_url":"https://alion.io/job/drw-systems-support-engineer-uat-development.json","meta":{"generated_at":"2026-10-23T04:27:38Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7283,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58537},"rest":"https://alion.io/mcp/rest/get_company?id=58537"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fdrw-systems-support-engineer-uat-development"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fdrw-systems-support-engineer-uat-development"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fdrw-systems-support-engineer-uat-development"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/drw-systems-support-engineer-uat-development\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fdrw-systems-support-engineer-uat-development"}]}