{"id":3541116,"url":"https://alion.io/job/ds-smith-despatch-technician","title":"Despatch Technician","company":{"id":1795137,"name":"DS Smith","domain":"dssmith.com","url":"https://alion.io/company/dssmith-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":78,"open_postings":29,"ghost_share":0,"stale_share":0.862,"repost_share":0,"time_to_fill_p50_days":41,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Newmarket, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":67000,"period":"year","method":"role_country_seniority_unknown","sample_n":1370},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T19:18:33Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-03T01:03:42Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"The DS Smith Warehouse team are a dynamic and skilled mix of professionals who focus on delivering machine products, delivering on operational targets and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions - The Despatch team are fundamental to our business success, one of our biggest departments and filled with highly skilled, highly experienced individuals!The DS Smith Warehouse team are a dynamic and skilled mix of professionals who focus on delivering machine products, delivering on operational targets and performance whilst working to delight our customers by showcasing our sustainable and innovative packaging solutions - The Despatch team are fundamental to our business success, one of our biggest departments and filled with highly skilled, highly experienced individuals!\nKey Responsibilities\nFork-Lift Truck Operations\n\nEnsure all activities within the warehouse (and external stores) are carried out in line with current Health & Safety SSOW and policies\n\nEnsure product received from manufacturing is correctly palletised through to the take-off lines.\n\nEnsure that machine supplies are managed to their correct levels to minimise any machine downtime.\n\nEnsure take-off lines do not back-up through effective movement of product to the loading bays or warehouse.\n\nCorrect use of IRF scanning systems to ensure product movements are correctly recorded.\n\nAllowing for customer restrictions, load trailers in the most effective way to maximise trailer utilisation.\n\nSupport manufactured volume flow through effective post-manufacturing process controls to deliver product on-time in-full to the customer.\n\nBenefits\nSubsidised canteen\n\nCompany pension\n\nCycle to work scheme\n\nEmployee discounts\n\nEnhanced maternity/paternity leave\n\nShareSave Scheme\n\nWellbeing / Digicare+ Apps\n\nAnnual health assessments\n\nFree on-site parking\n\nReferral programme\n\nLocation:\nFordham, Newmarket on a 12 hour shift pattern, days & nights rotation starting either 06:00 or 18:00.\n\nAbout us\nWe’re DS Smith, a company who are redefining packaging for a changing world. We believe a better, more sustainable tomorrow is possible with the right people, who challenge and support one another to enact positive change. Today, we operate in more than 30 different countries, proudly employing over 30,000 people, and supporting customers across sectors like FMCG, industrial, and e-commerce. We deliver on quality, service, innovation, and added value to deliver market-leading sustainable packaging solutions our customers need. Our industry needs to transform, and we’re building the team to drive change across Europe and North America.\nTo fulfil our purpose of redefining packaging for a changing world, we aim to build a diverse, motivated, and engaged workforce. Our goal is to create a culture of inclusion where everyone is treated fairly, differences are valued, and everyone has an equal opportunity to succeed.\nOur people come from diverse backgrounds, bring different perspectives, ideas, and experiences to generate unique solutions focused on present and future sustainability challenges. 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