{"id":1476851,"url":"https://alion.io/job/ds-smith-sales-coordinator","title":"Sales Coordinator","company":{"id":1795137,"name":"DS Smith","domain":"dssmith.com","url":"https://alion.io/company/dssmith-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":34,"ghost_share":0,"stale_share":0.588,"repost_share":0,"time_to_fill_p50_days":51,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-29T18:57:51Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-02T17:18:02Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"Sales Coordinator (Fixed-term, 2 years)\nWe are looking for a customer-focused and proactive Sales Coordinator to join our Customer Service team in Budapest. In this role, you will be responsible for coordinating customer orders, supporting day-to-day customer service activities, and ensuring smooth collaboration between customers and internal stakeholders.\nThis is a fixed-term position for approximately 2 years, with the possibility of extension.\nKey Responsibilities\nCustomer Service & Order Management\nManage customer orders from order entry through to delivery\nEnsure timely order confirmations and accurate order processing\nAct as the primary point of contact for customers regarding order status and delivery information\nCoordinate closely with Production Planning, Procurement, Warehouse, and Logistics teams\nMonitor stock levels and support inventory optimization\nEscalate and support the resolution of customer complaints in cooperation with the Quality team\nProactively communicate potential delivery issues and ensure appropriate internal escalation\nSupport Key Account Managers in servicing customer accounts and achieving business objectives\nManage customer priorities and contribute to a high level of customer satisfaction\nPrepare regular reports and support Supply Chain performance targets\nCustomer Data & Asset Management\nMaintain and review customer master data within ERP systems\nManage customer-owned assets, including pallet balances and production tools\nEnsure data accuracy and timely system updates\nQuality, Compliance & Continuous Improvement\nSupport compliance with company policies, management systems, and FSC requirements\nParticipate in customer complaint investigations and corrective actions\nContribute to process improvement initiatives and operational excellence\nFollow quality, environmental, health & safety, food safety, and sustainability requirements\nYour Profile\nHigher education degree or relevant professional qualification\nStrong customer-oriented mindset with excellent communication skills\nProactive and solution-focused attitude\nStrong organizational skills and attention to detail\nAbility to manage multiple priorities in a fast-paced environment\nAdvanced Microsoft Office skills, especially Excel\nStrong English language skills, both written and spoken\nNative-level Hungarian language skills\nAdvantage\nExperience in customer service, sales support, order management, logistics, supply chain, or a similar coordination role\nExperience working in a manufacturing environment\nWhat We Offer\nOpportunity to work in an international and dynamic business environment\nDiverse role with broad interaction across multiple functions\nModern workplace in Graphisoft Park, Budapest (3rd District)\nSupportive and collaborative team environment\nFixed-term employment for approximately 2 years with the possibility of extension\n8 days of home office per month\nIf you enjoy working closely with customers, coordinating complex processes, and delivering excellent service, we would be happy to hear from you.","description_format":"text","description_chars":3040,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"Hungarian","level":"All levels","optional":false},{"language":"English","level":"All levels","optional":false}]},"benefits":["Home office"],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Manufacturing","Packaging & Labeling","Packaging Design"],"lifecycle":[{"event":"open","at":"2026-09-29T18:57:51Z"}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":2,"expected_fill_days":51,"reasons":["conf:22","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ds-smith-sales-coordinator","json_url":"https://alion.io/job/ds-smith-sales-coordinator.json","meta":{"generated_at":"2026-10-03T01:05:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":935,"day_limit":5000,"remaining_today":4065,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}