{"id":3774490,"url":"https://alion.io/job/dsv-coordinator-warehouse-road","title":"Coordinator, Warehouse - Road","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":67,"ghost_share":0,"stale_share":0.104,"repost_share":0.09,"time_to_fill_p50_days":20,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Brampton, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":null,"currency":"CAD","period":"year","gross":null,"usd_annual":35808},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T22:44:13Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-07T17:51:50Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"DSV - Global Transport and Logistics\nDSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. Our goal is to provide an inclusive environment for all to succeed. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to Human Resources should you require accommodation during the recruitment process.\nLocation: CAN - Brampton, Intermodal Drive\nJob Posting Title: Coordinator, Warehouse - Road\nTime Type: Full Time\nCompensation: Salary starting at $50,000 plus eligible benefits, in accordance with experience and internal equity\n\nThis posting is for an existing vacancy and not intended to create a talent pipeline.\nSUMMARY\nA Coordinator, Warehouse’s primary role is to handle all day-to-day operational elements of our customer’s needs. Requires flexibility and adaptability to work extended hours to meet work demands. Requires ability to organize and prioritize activities to complete tasks and assignments with a high degree of independence, in a timely/efficient manner. Ability to perform with a high level of accuracy.\nEnsure timely and accurate updates on customer movement of freight and information, while providing exceptional customer service within the Transportation Department. To anticipate, identify and rectify any exceptions and to keep internal stakeholders always informed. Committed to achieving Transportation targets in a timely fashion while focusing on continuous improvement.\nKEY DUTIES AND RESPONSIBILITIES\nReviews customer delivery requirement for delivery of freight\nLiaise with internal departments and clients\nProvides workflow priority to warehouse personnel\nVerifies and coordinates transit of freight to destination\nUpdate TMS and any Tracing tool of warehouse event statuses\nConfirm customs release status and credit hold release\nDispatches freight to carriers and couriers\nUpdates shipment dimension log\nDaily communication with transportation companies and couriers to ensure adequate equipment is available\nProcessing of courier shipments and labeling\nMaintain returns tracking logs\nFollow-up on mis-delivered and refused/returned shipment. Drive final\nReceiving orders via email\nProcess customer orders for internal and external small warehouse account\nScheduling delivery appointments\nMaintain stock of warehouse supplies and consumables\nVarious customer related and administrative duties as needed\nPrints and distributes documentation to relevant parties\nMaintain and promote professional communication with drivers, customers, and warehouse personnel\nWorks independently to accomplish tasks within scope of job.\nEffectively and efficiently responding to internal stakeholders inquiries; resolving any conflicts or problems that might arise; etc.\nEnsuring all account correspondence maintained up to date, ensuring appropriate electronic copies are uploaded along with milestones.\nMilestones UPDATE in Real time environment.\nLiaise between carriers, internal partners and the warehouse operations teams\nPrint freight bills, label and unload/load reports\nFollow-up on mis-deliveries\nMonitor carriers who are unresponsive and inform dispatchers and supervisor of escalated issues\nUpdate our transportation management system and customer websites of real time load locations\nIdentify problems proactively and develop creative and efficient solutions\nAbility to prioritize loads based on importance and delivery date\nCommunicate any modifications to Account Manager to update clients\nBuild strong relationships with the carriers assigned through communication and ongoing monitoring of on time performance.\nComplete performance reports for all carrier related issues in a timely manner. Notify potential issues to the appropriate parties.\nEnsures that tracking meets established standards but will escalate for resolution as appropriate.\nCommunicate any carrier issues that might impact operations.\nWorking knowledge of transportation cargo claims, transportation laws and risk management\nKeep the Operations Team and Account Manager updated on significant issues.\nMaintaining the confidentiality of client information.\nMaintaining the integrity of shared work files on network system shared programs\nMeet KPI standards as per company guidelines.\nSupport freight and cargo handling functions directly as required\nOther duties and assignments as required\nQuality, Health & Safety:\nSupports organizational commitment to ISO 9001\nPerform assigned tasks to support DSV meets its objectives and targets regarding quality, health, safety and environment and follow all requirements as set out in the\nDSV Quality Health Safety Environment policy.\nStaff are required to ensure that their day-to-day activities embrace sustainability, Health and safety therefore reducing the impact upon the environment, supporting the communities we work in and reducing incidents in the workplace.\nQUALIFICATIONS\nEducation and Experience\nMinimum 1-2 years in transportation/logistics/distribution\nCollege Diploma / University Degree in Business, Logistics, or International Trade preferable\nCIFFA certificate, an asset\nDangerous Goods Certification, an asset\nCertified counterbalance forklift operator\nSkills and Competencies\nAbility to create collaborative engagements and active listening\nService oriented and able to resolve customer grievances\nStrong interpersonal skills, building professional relationships internally and externally\nStrong problem-solving skills and analytical skills\nAbility to multi-task, plan, prioritize and manage time effectively to meet goals and achieve results\nBoth a team builder and a team-player\nExcellent organizational and time management skills\nAct as a role model for DSV values and adhere to the Code of Conduct\nLanguage and Computer Skills\nGood command, both verbal and written English skills. \nAbility to communicate effectively in a diverse multicultural environment.\nMicrosoft Office suite\nWorking knowledge of transportation management software i.e., Load Link, PC Miler, Cargowise, Truckmate, etc., would be an asset.\nPhysical Demands\nProlonged periods sitting and standing at a desk and working on a computer\nRegular working hours apply for this position, at times, working beyond these hours may be required by business needs.\nAdditional Notes / Acknowledgment\nDue to the dynamic nature of our industry, your accountabilities and role may change. Duties and responsibilities outlined in this position may be added to or changed when deemed appropriate and necessary by the person who is managerially responsible for this position.\nDSV - Global transport and logistics\nWhat moves you?\nAt DSV, we move more than goods. We move careers, ambitions and opportunities.\nWith close to 150,000 colleagues in over 90 countries, we are the global leader in transport and logistics, and it is our people who bring our services and solutions to life every day. From frontline operations to business functions, every role contributes to keeping supply chains flowing and societies running.\nHere, you are trusted to take ownership, act on your ideas and make decisions that create real impact. It is a place where people, careers and ideas keep moving forward. We value transparency in how we communicate and collaborate, and we win together by supporting each other, challenging each other and delivering results as a team.\nStart here. Go anywhere\nThis is our promise of movement. A promise that your work matters, your contribution counts, and your career can move as far as your ambition takes it.\nIf you are looking to make an impact, grow your career and be part of something bigger, DSV is the place to be.\nVisit dsv.com and follow us on LinkedIn, Instagram and Facebook\n#StartHereGoAnywhere #LifeAtDSV\nDSV does not use AI to screen candidates during the recruitment process\nFRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information. Our recruiters have an @dsv.com or @ca.dsv.com email address. 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