{"id":3507305,"url":"https://alion.io/job/dsv-customs-broker","title":"Customs Broker","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":67,"ghost_share":0,"stale_share":0.104,"repost_share":0.09,"time_to_fill_p50_days":20,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":43000,"max_usd":94000,"period":"year","method":"role_country_seniority_unknown","sample_n":60},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T05:56:24Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-07T05:56:11Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Are you passionate about putting customers first, delivering the best performance, and fostering true collaboration to keep the supply chains flowing? Join us and be a part of DSV’s global family.\nKey Tasks\nAuthorise any operational requirements to ensure efficient Customs and security clearances for customers.\n\nIdentify tariff or initiatives to benefit the customer in relation to the clearance of goods\n\nMaintain client product files and auditing.\n\nArrange customs clearance and delivery.\n\nAttend to client enquiries, including tariff classifications and concessions.\n\nEnsure compliance with AU Customs and\n\nQuarantine and Inspection.\n\nContribute to the customs team to ensure the efficient and timely lodgment of declarations and attainment of clearances.\n\nResolve specific issues or provide technical advice to customers and team members.\n\nEnsure that the levels of pre-clearance are maximized.\n\nImplement process improvements.\n\nCustomer service\nLiaise with customers, company management, and suppliers providing accurate information.\n\nEstablish strong customer service relationship with customers.\n\nAdministration\nAbility to liaise with other Departments and service providers to obtain information and or action results.\n\nComplete paperwork in a clear, legible and accurate manner.\n\nEnsure accuracy of recorded data in a time efficient manner.\n\nFollow operational procedures at all times.\n\nRequirements\nThe successful applicant must have a valid Customs Brokers License and hold AEP Accreditation 19.1 (NCCC) & 19.2 (AEPCOM). Excellent communication, meet KPI’s, planning, organisation and problem-solving skills will also be required.\nWhy DSV?\nWorking at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.\nAt DSV, performance is in our DNA. We don’t just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere.\nAt DSV, we believe diversity gives us a competitive edge and as such we value the diverse backgrounds and experiences that people bring to our business. We welcome everyone from all walks of life including First Nations Peoples, Veterans, and people of all ages, genders, and abilities. Everyone should feel welcome here. We're all about hiring the best talent. We want a team that's as diverse and dynamic as our communities. 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