{"id":2680380,"url":"https://alion.io/job/dsv-director-operations","title":"Director, Operations","company":{"id":1441,"name":"DSV","domain":"dsv.com","url":"https://alion.io/company/dsv","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Management","role_family":"Management","seniority":"head","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Walton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":180000,"max":215000,"currency":"USD","period":"year","gross":null,"usd_annual":215000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-27T00:00:00Z","employer_posted_date":"2026-09-27","last_verified_at":"2026-10-16T11:52:22Z","board_verified":true,"closed_at":null,"days_open":19,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":19},"description":"DSV - Global Transport and Logistics\nAt DSV, our purpose is to keep customers’ supply chains flowing and enable the business of our customers by ensuring reliable and efficient transport and logistics services through storage and transport of goods by air, sea and road. Our vision is to create long-term, sustainable growth and value for our customers, employees, shareholders and society.\nClose to 150,000 employees in over 90 countries work diligently to deliver great customer experiences and high-quality services.\nAs a global leader, our commitment to sustainable business practices is a central element of our overall business strategy.\nVisit dsv.com and follow us on LinkedIn and Facebook.\nLocation: USA - Walton, Final Mile Blvd as well as multiple other operational sites and requires regular travel between locations across the U.S.\nDivision: Solutions\nJob Posting Title: Director, Operations\nTime Type: Full Time\nSUMMARY\nThe Director of Operations provides overall direction and guidance to the operational activities of the organization. Provides strategic leadership and management to Operations within a large geographic region. The Regional Director of Operations will strive to maximize growth and profitability while responsibly managing the resources of their region according to the company and client expectations and policies. Develops and implements long and short term strategies to achieve financial and growth targets. Develops emerging talent and successors and creates a work environment that promotes the values of DSV.\nESSENTIAL DUTIES AND RESPONSIBILITIES\nResponsible for supporting the Company strategy including growth and transformational initiatives. Develops regional strategies to align with enterprise targets. Ensures targets are achieved and local needs are also met. \nPlans and budgets regional financial targets. Responsible for ensuring results are achieved against targets.\nEnsures operational excellence within and across our core services. \nEnsures operational excellence through standardization of existing practices, risk assessment and review of key metrics.\nProvides leadership and creates an environment that fosters passion, teamwork and agility within the organization.\nEnsures initiatives are developed and executed in the selection and development of talent and creates an environment that improves associate engagement.\nBuilds and sustains long-term client relationships. Supports local, regional and global sales initiatives by partnering with key clients and delivering a high level of client focus to business initiatives.\nPlans and successfully executes start-up facilities for new business.\nSpearheads teams and partners with clients to trouble-shoot and solve existing issues or problems.\nContributes as a key member to our sales and solutions team in winning key strategic accounts.\nDevelops and implements an operations strategy tailored to our client that identifies opportunities to improve cost control and margin improvement and will lead to organic growth.\nConsistently works within a complex matrixed environment.\nWorks collaboratively and establishes solid business relationships with supporting departments including but not limited to: Human Resources, Sales, and Finance.\nOTHER DUTIES\nPerforms special projects as required\nSUPERVISORY RESPONSIBILITIES (IF ANY)\nThe Regional Director of Operations directly supervises General Managers. Responsible for overall management to achieve client satisfaction. Must interpret policies, purposes, and goals of the organization for subordinates. Responsible for performance management of direct reports. Builds bench strength by leading, developing and challenging operations teams to raise individual and collective performance levels by demonstrating and promoting discretionary effort.\nMINIMUM REQUIRED QUALIFICATIONS \nEducation and/or Experience\nA Bachelor's degree in Engineering, Business or Logistics or equivalent fields is required\nA minimum of 10 years logistics operations management experience with big box\", e-commerce or specialty retailers and at least 5 years’ experience as a regional operations leader managing multiple locations.\nCertificates, Licenses, Registrations or Professional Designations\nNONE\nSKILLS, KNOWLEDGE AND ABILITIES\nComputer Skills\nStrong proficiency in MS Office applications is needed.\nWorking knowledge of industry WMS\nLanguage Skills\nEnglish (reading, writing, and verbal)\nMathematical Skills\nIntermediate mathematical, accounting, and financial skills\nOther Skills\nExcellent verbal, written and visual/presentation communication skills.\nMust be adept at navigating within a matrixed organizational structure.\nResults-oriented and able to work and meet timelines.\nAbility to work well under pressure and multi-task.\nDemonstrated ability to work in a complex matrix environment across multiple levels within the organization. \nAbility to motivate and inspire others to achieve.\nAbility to question and challenge existing ways of thinking.\nExperience in a “client-centric\" environment with accountability for both operations metrics and client relations.\nMust excel at and enjoy teaming with members of the operations team and client representatives to trouble-shoot and solve existing problems.\nDirect experience preparing budgets and actively participating in financial reviews with a solid understanding of standard and actual cost variances\nHas led high-performing teams. Can recruit, develop and motivate superior talent\nPossess the ability to motivate and maintain effective working relationships with staff and partners.\nAbility to rely on experience and judgment to plan and accomplish goals. \nSuccessfully work to reach company goals in an environment in which a wide degree of creativity and latitude is required \nIntegration experience with the supply chain industry is helpful\nPREFERRED QUALIFICATIONS \nEducation and/or Experience\nMaster’s degree preferred.\nThird-party logistics experience is preferred but not required.\nCertificates, Licenses, Registrations or Professional Designations\nInvolvement in relevant professional organizations is desirable\nPHYSICAL DEMANDS\nWhile performing the duties of this job, the employee uses his/her hands to finger, handle or feel objects, tools or controls; reach with hands and arms; stoop, kneel, or crouch; talk or hear. The employee uses computer and telephone equipment. Specific vision requirements of this job include close vision and distance vision. May require physical effort associated with using the computer to access information, or occasional standing, walking, lifting needed to carry out everyday activities. Travel may be required for this role domestically.\nWORK ENVIRONMENT\nWhile performing the duties of this job, the employee rarely is exposed to fumes or airborne particles, toxic or caustic chemicals. The noise level in the work environment is usually low to moderate.\nThe physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nFor this position, the expected base pay range is $180,000.00 - $215,000.00 . Actual compensation will be determined based on job-related factors such as relevant experience, skills, education, certifications, and geographic location, in accordance with applicable laws and company policy.\nInformation regarding DSV’s benefits offerings, including eligibility, coverage options, and plan details, is available through the DSV Benefits Showcase. Benefits, programs, and eligibility may vary by location and division in accordance with applicable state and local laws.\nDSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at . If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time.\nDSV - Global transport and logistics\nWorking at DSV means playing in a different league.\nAs a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.\nWith close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.\nAt DSV, performance is in our DNA. We don’t just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be.\nStart here. 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